Position Summary
The Transfer Center Nurse is responsible for coordinating patient admissions and transfers between Boston Medical Center Health System facilities. This role ensures a smooth, efficient, and safe transition of patients by acting as a liaison among patients, healthcare providers, and receiving facilities. The position requires strong clinical knowledge, organizational skills, and the ability to communicate effectively with diverse stakeholders.
Position
Transfer Center RN
Department
OSNM
Schedule
Per Diem: Day, Evening, Nights, Weekends
Essential Responsibilities / Duties
- Coordinate patient admissions from external and internal sources, verifying clinical and insurance information to facilitate timely processing.
- Manage patient transfer requests, prioritizing based on medical urgency, bed availability, and resource allocation.
- Serve as the primary point of contact for physicians, nurses, case managers, and sending or receiving facilities throughout the admission and transfer process.
- Review patient medical records and documentation to ensure accuracy, completeness, and compliance with hospital policies and regulatory requirements.
- Facilitate bed assignments and communicate status updates to involved parties.
- Provide clinical assessment and triage support during admission and transfer processes to ensure patient safety and an appropriate level of care.
- Collaborate with case management and social work teams to address complex admission or transfer situations.
- Maintain accurate records of admissions and transfers for reporting and quality assurance purposes.
- Participate in initiatives aimed at improving transfer center operations, patient flow, and overall patient experience.
- Provide coverage for the Off‑Shift Nurse Supervisor as needed.
Job Requirements
Education
- Nursing degree: Diploma, ASN or BSN (preferred). Ability to obtain BSN within 4 years.
- Bachelor’s degree preferred.
- If you are a RN with a Diploma or ASN who hasn’t yet completed your BSN, you must commit to doing so within your first 4 years of employment.
Experience
- Minimum of 5 years clinical nursing experience.
- Previous experience working in a transfer center or admissions department preferred.
- Previous experience preferably in emergency, critical care, or intermediate care.
Certifications, Licenses, Registrations Required
- Requires license to practice professional nursing as a Registered Nurse in the Commonwealth of Massachusetts.
Knowledge And Skills
- Decision Making: Demonstrates ability to make sound and timely decisions that are guided by precedents, policy & procedure and overall goals and objectives.
- Problem Solving: Demonstrates ability to address a wide variety of clinical, operational and social issues that arise by analyzing the situation and applying critical thinking skills to implement a solution.
- Communication Skills: Demonstrates the ability to articulate thoughts and present complex clinical and operational information using oral, written, and non-verbal communication skills, active listening and clear delivery.
- Familiarity with hospital admission processes, insurance verification, and regulatory compliance.
- Strong clinical assessment skills and knowledge of patient care standards.
- Excellent organizational, communication, and interpersonal skills.
- Computer/Technology Skills: Proficient with EPIC EHR, Excel, PowerPoint, Microsoft Word, Outlook, and web‑based shared drives.
- Teamwork: Demonstrates the ability to work with others toward a shared goal, recognize combined actions of the group leading to overall success.
- Aspire to BMC’s Core Values: Built on respect, powered by empathy; move mountains; many faces create our greatness.
Compensation Range
$43.03 - $62.50 per hour. This range is based on Boston‑area data and may be adjusted by factors such as education, experience, skills, and certifications.
Benefits
Comprehensive benefits package including medical, dental, vision, pharmacy, discretionary annual bonuses, merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well‑being.
Equal Opportunity Employer
Boston Medical Center Health System is an Equal Opportunity Employer. Disabled Veterans and other protected classes are encouraged to apply. For more information, please refer to the Boston Medical Center Health System website.