Registered Nurse (RN) House Supervisor

Sacred Heart Health Services; United States; On-site; USD 75,000 - 95,000; Full time

Job summary

Avera Sacred Heart Hospital is seeking a Registered Nurse to provide operational and administrative oversight in patient care, especially as the off shift representative of management. You will supervise staff, support clinical and administrative decisions, and ensure care is delivered with compassion.

The role requires an active RN license, the ability to work the stated hours, and prior RN supervisory or management experience.

Qualifications

• Registered Nurse (RN) with an active license in the state of practice.
• Experience as RN supervisor or management preferred (1-3 years).

Responsibilities

• Supervises and directs patient care with consideration of staff competency.
• Serves as a resource for policy, procedure, ethical or legal questions.
• Monitors staffing levels and coordinates staffing plan to meet patient volume.
• Coordinates utilization of resources including staff and equipment.
• Investigates patient, family, physician, and staff complaints and takes action.
• Responsible for customer relations and risk management follow-up.
• Uses the nursing process in goal-focused patient care and works as part of a team.
• Interviews, hires, trains, and leads staff; manages performance and coaching.

Skills

RN supervision

Staff coaching

Communication

Leadership

Education

RN licensure

Job description

Location: Avera Sacred Heart Hospital Worker Type: Regular Work Shift: Day/Evening/Weekend/Holiday Shift (United States of America) Position Highlights HOURS: 40hrs/2wks; Every 3rd weekend/holiday rotation; day and evening shifts You Belong at Avera Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter. A Brief Overview Provides operational and administrative oversight in the delivery of patient care, serving as a resource person to staff, both clinically and administratively. As the off shift representative of management, supervises staff and makes administrative decisions, which may involve patients and their families staff.

What you will do

• Supervises and directs patient care with consideration of competency and skill levels of staff, assisting with critical or complex patients, and or when activity level is unmanageable.
• Serves as a resource for staff in areas of policy or procedure, ethical or legal questions, and other questions related to the hospital services.
• Monitors staffing levels, coordinates and implements staffing plan to meet patient volume, identify and manage any personnel/patient issues in the absence of clinical leaders.
• Coordinates utilization of resources including staff, ancillary staff, equipment and facilitates patient placement/throughput.
• Investigates problems and complaints from patients, families, physicians, and staff and takes appropriate action.
• Responsible for customer relations to include resolution of patient complaints, communication or risk management concerns and initiation of appropriate follow up.
• Actively uses the nursing process in goal-focused patient care, demonstrating accountability as an individual and team member.
• Knowledgeable in administration, policies, and are able to interpret these in the absence of administrative staff.
• Responsibilities include interviewing, hiring, developing, training, and retaining employees; planning, assigning, and leading work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, or Work Experience

• Registered Nurse (RN) - Board of Nursing
• An active license in the state of practice
• Upon Hire

Preferred Education, License/Certification, or Work Experience

• 1-3 years clinical experience as RN supervisory or management experience

Expectations and Standards

Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community. Promote Avera's values of compassion, hospitality, and stewardship. Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. Maintain confidentiality. Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment. Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law.

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to [e-mail].

At Avera, the way you are treated as an employee translates into the compassionate care you deliver to patients and team members. Because we consider health care a ministry, you can live out your faith, uphold the dignity and respect of all persons while not compromising high-quality services. Join us in making a positive impact on moving health forward.