Registered Nurse (RN) - Clinic Case Management - $74K per year

Tampa General Hospital, Inc.; Tampa (FL); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical benefits

Pet insurance

Dental benefits

Vision benefits

Health savings account

Health Care FSA

Life insurance

Employee assistance programs

Job summary

Tampa General Hospital is seeking a Registered Nurse (RN) Clinic Case Management in Tampa, Florida to support high‑risk patients across the continuum of care. The Care Manager partners with physicians and multidisciplinary teams to improve outcomes, reduce avoidable utilization, and ensure an exceptional patient experience in ambulatory settings.

Responsibilities include annual wellness visits, chronic care management, care transitions, and coordinating referrals while aligning with value‑based

Qualifications

• Associate’s Degree in Nursing required.
• Current RN licensure; ambulatory care nursing credentials preferred.
• Minimum five years of healthcare experience; chronic care/case management experience.
• Experience with telehealth/remote work environments and care management processes.

Responsibilities

• Assess high‑risk patients and identify care gaps through AWVs and evaluations.
• Provide clinical health coaching to support self‑management of chronic conditions.
• Coordinate transitions of care and timely referrals across the care continuum.
• Collaborate with primary care, ACO partners, and managed care teams on value‑based care goals.
• Maintain accurate EHR documentation and meet productivity expectations.
• Work autonomously in remote and on‑site settings with strong communication.

Skills

Chronic care management

Care coordination

Communication skills

Behavioral interviewing

EHR systems

Remote work

Population health

Education

Associate’s Degree in Nursing

Tools

Epic

Cerner

Job description

Tampa General Hospital is seeking a Registered Nurse (RN) Clinic Case Management for a nursing job in Tampa, Florida.

Job Description & Requirements

• Specialty: Case Management
• Discipline: RN
• Duration: Ongoing
• 36 hours per week
• Shift: 12 hours, days
• Employment Type: Staff

The Care Manager supports high-risk patients across the continuum of care by serving as a primary point of contact for patients and their multidisciplinary care teams. This role focuses on improving outcomes for patients in the ambulatory setting by identifying gaps in preventive and chronic disease management, reducing avoidable acute care utilization, and implementing individualized care plans. Working closely with USFTGP's physician offices, the Care Manager optimizes quality performance, risk adjustment processes, and overall population health management. The position may include conducting health coaching, chronic care management, Annual Wellness Visits, behavioral interviewing, and care transitions while collaborating with Accountable Care Organization (ACO) and value based care initiatives, managed care partners, and community resources. The Care Manager functions autonomously, maintains strong communication and organizational skills, and provides an exceptional patient experience while working both remotely and on-site as needed.

Essential Functions

• Assess high-risk patients by performing Annual Wellness Visits (AWVs), chronic care management evaluations, and needs assessments to identify care gaps and risk factors.
• Provide clinical health coaching to support patient self‑management of chronic conditions, lifestyle changes, and adherence to treatment plans.
• Evaluate social determinants of health and connect patients to community resources to reduce health risks and improve outcomes.
• Implement individualized, multidisciplinary plans of care to prevent avoidable emergency department visits, hospitalizations, and disease progression.
• Coordinate transitions of care, ensuring timely referrals, follow‑up appointments, and communication with ancillary providers and community agencies.
• Collaborate with primary care offices, ACO partners, and managed care staff to align with value‑based payment models and organizational population health goals.
• Utilize risk adjustment principles to stratify patient panels and manage high-risk populations effectively and efficiently.
• Maintain thorough and timely documentation in the electronic health record and meet all productivity and performance expectations.
• Use behavioral interviewing and active listening techniques to understand patient concerns, reduce resistance, and support positive health behaviors.
• Work autonomously within remote and in‑person settings, maintaining strong communication with the provider care team, leadership, and partners across the continuum of care.

Education Qualifications

• Associate’s Degree Nursing

Licenses and Certifications

• Registered Nurse
• Ambulatory Care Nursing
• Telehealth Nursing Certification
• Case Management Certification
• Certified Professional in Healthcare Quality

Experience Qualifications

• Minimum of five (5) years experience in healthcare setting.
• Chronic care/case management experience

Skills And Abilities

• Understanding of chronic disease processes, preventive care guidelines, care coordination principles, and social determinants of health influencing patient outcomes.
• Ability to stratify patient populations, identify care gaps, and apply risk adjustment principles to support accurate coding and effective management of high-risk patients.
• Strong verbal and written communication skills, including active listening, motivational interviewing, and the ability to explain treatment regimens in an accessible manner.
• Skill in coordinating transitions of care, navigating community and ancillary resources, and resolving barriers to care for complex or high-risk patients.
• Experience using electronic health records (e.g., Epic, Cerner) and comfort working in remote environments with the ability to maintain professional standards and productivity expectations.
• Ability to function independently, manage multiple priorities, maintain documentation accuracy, and keep team members and leadership informed of patient or workflow needs.

Tampa General Hospital Job ID #260004I8. Posted job title: Care Manager - Clinic UMSA Quality and Safety

About Tampa General Hospital

Tampa General Hospital is a private not-for-profit hospital and one of the most comprehensive medical facilities in West Central Florida serving a dozen counties with a population in excess of 4 million. As one of the largest hospitals in Florida, Tampa General is licensed for 982 beds, and with approximately 15,000 team members and providers, is one of the region’s largest employers.

Consistently recognized for world‑class care, Tampa General Hospital is ranked as the #1 hospital in Tampa Bay by U.S. News & World Report for 2025-26 and is nationally ranked among the top 50 hospitals in the nation in six specialties. Additionally, Tampa General is ranked as “High Performing,” or among the top 10% of hospitals in the nation, in five more specialties along with 18 procedures and conditions.

Benefits

• Medical benefits
• Pet insurance
• Dental benefits
• Vision benefits
• Health savings account
• Health Care FSA
• Life insurance
• Employee assistance programs