Registered Nurse Navigator - Cardiology

Trinity Health; United States; Hybrid; USD 52,000 - 78,000; Full time

Job summary

Trinity Health is seeking an RN Navigator to manage incoming cardiology referrals and coordinating patient care across multiple Syracuse-area offices, with regular travel between sites. This full-time role is primarily day shift with potential hybrid for the right candidate and requires NYS RN licensure and a nursing degree.

The ideal candidate will triage referrals, review medications and labs, and collaborate with referral specialists to improve access and throughput while adhering to

Qualifications

• Bachelor’s Degree in Nursing is required with at least three years’ progressive nursing experience.
• Current New York State RN licensure or eligibility is required.
• Certification/licensure per regulatory agency may be required.

Responsibilities

• Manage the caseload of patients and identify new candidates.
• Triage referrals and prioritize patient testing and scheduling.
• Review medications and labs to inform care decisions.
• Coordinate with referral specialists to improve patient throughput.
• Educate the care team and patients about management plans.
• Ensure readiness for regulatory compliance and quality initiatives.

Skills

Case management

Referral coordination

Triage/prioritizing referrals

Medication review

Lab reviews

Interdisciplinary teamwork

Education

Bachelor’s Degree in Nursing

RN license in New York State

Tools

Excel

Word

PowerPoint

Outlook

Job description

Employment Details

Employment Type: Full time Shift: Day Shift Description: Monday - Friday Days 5100 West Taft Road Suite 2U Liverpool, New York RN Navigator for incoming cardiology referrals and procedural referrals. Duties to include chart compilation, triage/prioritizing referrals, medication review, lab reviews. Works directly with referral specialists for better patient throughput in our cardiology offices. Spanning Camillus, Liverpool, Fayetteville, Brittonfield, Watertown, Rome. Travel between Syracuse office locations on a regular basis. Potential for hybrid for the right candidate.

Organization Highlights

Our Trinity Health Culture: Our staff know, understand, incorporate & demonstrate our Trinity Health Mission, Values, Vision, through their actions, behaviors, practices & decisions. Leadership: Shared Governance to leaders are accessible. Unit practice counsels and open-door guiding principle for shared decision-making. All our employees have a voice. Well-Being: Practice in an environmentally safe, professional & healthy atmosphere. Our staff are supported by a variety of resources for physical and mental health. Professional Relationships: Strong rapport with our interdisciplinary team including physicians/clinical providers, rehab services, pharmacy, nutritional services and support staff. Professional Development: Strong education program, generous tuition allowance and clinical ladder incentives. We encourage job share opportunities to enhance satisfaction and growth. Work/Life: Scheduling options balance work/life/school calendars. Safety: Only local hospital to receive a Leapfrog A for safety. Accredited and rated highly for multiple specialty services.

What you will do

Manages the case load of patients and identify new patient candidates. Communicates with management on all relevant operation and patient issues. Improves health care access, promotes client knowledge and compliance with behavior modifications associated with diagnosis and treatment regime. Communicates with external offices and patients regarding testing and procedural appointments. Assists with needed referrals for testing and treatment. Presents matrix reporting to accrediting agencies, service line leadership and program providers. Serves as a resource and consultant for best practice information as it relates to the program and services available within our network. Effectively educates the care team, including patient and their support, in medical management and quality of life matters related to diagnosis. Participates in the development and evaluation of the associated care path and educational materials. Provides focused attention on Service Line specific initiatives to include patient satisfaction, adherence to medical plan, re-admission rates, and length of stay. Coordinates and maintains readiness for compliance with regulatory agencies. Supports effective case management to maximize healthcare outcomes, facilitate wellness and identify/correct service delivery complications. Assesses, plans, implements, and evaluates the oncology patient pathways by focusing on knowledge, attitudes, and skills. Development and participation in the education of patients and caregivers throughout the continuum of care.

Responsibilities

Collecting, storing and reporting data collection for the development and quality improvement of the program. Develop plan and advance the programs to meet, exceed and/or improve metrics. Manages associated specialty clinics. Participates in and applies knowledge of research, current concepts and guidelines to practice. Complies with insurance requirements for disease management, assists with coordinating care of the uninsured/unassigned patient referrals. Collaborates with service line to provide formal feedback for registries and governing bodies through performance development process. Collaborates with service line to achieve unit and organizational quality improvement and outcome-based initiatives. Provide information as program ambassador to represent the service and promote the program. Works closely with Service Line management regarding daily operational issues, including short, mid, and long-range planning and coordination of the overall service line with a focus on patient care within the continuum

Education, Training, Experience, Certification and Licensure

Bachelor’s Degree in Nursing required with three years’ progressive experience in the related field preferred. Certification/licensure as required by regulatory agency. Certification is recommended in related field. Graduate of an accredited School of Nursing and current licensure as a Registered Nurse in New York State. Demonstrated high clinical competence with commitment to interdisciplinary teamwork, relationship-based care, EBP and ability to carry out responsibilities with minimal supervision. Maintains annual mandatory competencies and requirements for service line. Commitment to, and knowledge of, primary care and community health. Working knowledge of computers, keyboarding, and various programs for reporting and presenting information (Excel, Word, PowerPoint, Outlook, etc.)

Career Path

Career advancement to senior leadership roles such as Manager, Director or Administrative roles.

Mission Statement

We, St Joseph's Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

Vision

To be world-renowned for passionate patient care and outstanding clinical outcomes.

Core Values

In the spirit of good Stewardship, we heal by practicing Justice in fostering right relationships to promote common good, Reverence in honoring the dignity of every person, Excellence in expecting the best of ourselves and others; Integrity in being faithful to who we say we are.

Work Environment and Hazards

Clinical setting. Exposure Class I Physical Demands: Medium work: must be able to lift 25 pounds frequently; occasionally lifting maximum of 50 pounds. Will require ability to stand, walk, sit, bend, twist, squat and reach. Work Contact Group: All services, medical staff, patients, visitors, and various regulatory and professional agencies. Supervised by: Office manager/service line director

Pay Range

Pay Range: $37.60 - $56.40 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.