Registered Nurse - Intake Coordinator - HF at Home

Henry Ford Health; Jackson (MI); On-site; USD 72,000 - 98,000; Full time

Job summary

Henry Ford Health is seeking a Registered Nurse Intake Coordinator for HF at Home. This full-time role focuses on gathering accurate patient demographics and clinical information before discharge, assessing eligibility for at-home services, and building strong relationships with referral sources and the Henry Ford at Home team.

The position requires an accredited RN program graduate with Michigan RN licensure and at least one year of clinical nursing experience; IV experience is preferred.

Qualifications

• Graduation from an accredited Registered Nurse program.
• Current licensure by the State of Michigan as a registered nurse.
• Minimum of one year clinical nursing experience; IV administration preferred.
• Strong analytical skills to solve problems and develop procedures.
• Previous sales, health care marketing or similar experience preferred.
• Ability to communicate effectively and maintain relationships with the medical team.
• Knowledge of regulatory/reimbursement requirements for Henry Ford at Home products and services and coverage-approval channels preferred.
• Proficient computer use to electronically document patient care.
• Must have a valid driver's license and reliable transportation.
• Ability to lift, carry, transport and move clients as needed.

Responsibilities

• Gather demographic and clinical patient information prior to discharge and start of care.
• Assess patient for appropriateness of Henry Ford at Home services.
• Educate and strengthen relationships with referral sources and Henry Ford at Home providers.
• Coordinate with hospital/facility case managers for smooth transitions.
• Provide home infusion visits in patient homes and manage patient caseloads.

Skills

Communication

Analytical skills

Relationship building

Team collaboration

Education

RN program graduate

Michigan RN license

Job description

Registered Nurse - Intake Coordinator - HF at Home

• Full-time

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.
Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.
Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Shift: Days;NOT IN-HOME

GENERAL SUMMARY

Works to ensure accurate and appropriate gathering of demographic and clinical patient information prior to discharge from the hospital and start of care. Assesses patient for appropriateness of Henry Ford at Home services, identifying support required regarding the patient's needs. Is responsible for educating, developing and strengthening relationships with referral sources, senior leaders, and Henry Ford at Home providers. Coordinates and assists hospital/facility case managers in ensuring a smooth transition for patients from the inpatient setting and/or physician offices. Provides home infusion visits in patient homes and manage patient caseloads when applicable.

EDUCATION/EXPERIENCE REQUIRED

• Requires graduation from an accredited Registered Nurse program.
• Current licensure by the State of Michigan as a registered nurse required.
• Minimum of one-year clinical nursing experience required; IV administration experience preferred.
• Requires a professional and clinical level of analytical skills in order to solve problems, analyze, and develop procedures and plans.
• Previous sales, health care marketing or similar experience preferred.
• Requires the ability to communicate effectively, generate, and maintain positive relationships with the medical team.
• Knowledge of regulatory/reimbursement requirements for Henry Ford at Home products and services and ability to identify various payor issues and appropriate channels for coverage approval preferred.
• Knowledge of computer use is required to electronically document patient care.
• Project a professional and courteous image to internal and external customers.
• Must possess a valid driver's license, a satisfactory driving record and reliable transportation.
• Must be able to lift, carry, transport and move clients as needed.

CERTIFICATIONS/LICENSURES REQUIRED

• Registered Nurse in the State of Michigan.