Registered Nurse, Health Center Group Manager

PREMISE HEALTH; Tennessee; On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Company 401(k) with match

Paid holidays and vacation time

Wellness program

EAP

Virtual primary care and behavioral健康

Job summary

Premise Health is seeking a Full Time Registered Nurse, Health Center Group Manager in Ooltewah, TN to lead and optimize health center operations across multiple locations. You will manage staff, drive regulatory compliance, and develop strategic initiatives with client partners, while maintaining a Monday-Thursday schedule and limited quarterly travel.

The role emphasizes leadership, staff development, and operational excellence with a strong focus on patient care, engagement, and AAAHC quality

Qualifications

• Bachelor's degree or equivalent work experience required.
• Current license as an RN in practicing state.
• Certification in Occupational Health (COHN/COHN-S) may be required for some sites.
• Current hands-on certification in AHA or ARC Basic Life Support for health care providers is required.
• Minimum 3+ years’ experience in the medical field.
• 2-3 years’ management experience.
• Prior management experience managing a large group is a must.
• Experience accessing CDC, WHO, APIC or other industry standards for Infection Prevention practices.

Responsibilities

• Oversees management of single or multiple health centers and lines of service across contracts.
• Manages staff processes typical of health center managers and leads daily operational processes for medical directors and clinical providers.
• Assists in creating site-specific goals and measurements including management of metrics to performance guarantees.
• Effectively communicates across sites and stakeholders to ensure messaging consistency.
• For multiple contracts, coordinates with DCO to align site priorities and messaging.
• Contributes to performance appraisal process for indirect reports.
• Leads hiring, staff development and performance management; inputs to AVP and DCO.
• Interviews, trains and onboards new hires as applicable.
• Manages daily operations, scheduling and timecard monitoring for efficient health center performance.
• Identifies process improvement opportunities, analyzes root causes and presents resolutions to AVP and DCO.
• Makes staffing recommendations based on objective scheduling and volume analysis.
• Ensures compliance with regulatory, procedural and licensing requirements.
• Oversees site-level quality programs and AAAHC standards across sites.
• Provides oversight on Member Engagement site action plans and reporting.
• Develops action plans around patient utilization and satisfaction; monitors patient flow and referrals.
• Upholds corporate values and quality service initiatives.
• Completes reports; assists Clinical Quality and Operations with investigations and issue resolution.
• Coaches staff and provides regular feedback.
• Manages internal budget and inventory including supplies, equipment, medications and labs.
• May serve as client contact and provide reports on site activities.
• Communicates corporate messages and enforces policies.
• Assists in staffing with per diem staff to meet coverage needs.
• Collaborates with health center managers and Medical Director on site issues.
• Conducts regular staff meetings and updates.
• Acts as infection control lead in coordination with Corporate Quality and Infection Control.

Job description

Premise's mission is to help people get, stay, and be well. We hope you will join us in our mission and experience why amazing health starts with amazing healthcare. For more information, visit www.premisehealth.com.

As a Full Time Registered Nurse, Health Center Group Manager, you'll provide care to client employees and their dependents in our Health Center located in Ooltewah, TN. The scheduled hours are Monday - Thursday 7a - 4:30p and Friday 7a-1p.

• Lead a team across multiple health center locations, driving engagement, accountability, and operational excellence across Tennessee, Virginia, and Arkansas.
• Make an impact beyond day-to-day clinic operations with a primarily administrative leadership role focused on team development, client partnership, compliance, member engagement, and strategic initiatives.
• Enjoy a consistent Monday-Friday schedule with limited quarterly travel to Virginia and Arkansas and the opportunity to grow your leadership career within Premise Health.

What You'll Do

• Oversees the management of single or multiple (2+) health centers and lines of service across contract(s).
• Manages staff processes typically composed of health center manager, and multiple technical Team Leads as well as indirectly managing all daily operational processes for Medical Directors and clinical providers.
• Assists in the creation of site-specific goals and measurements related to the needs of the client(s), including management of metrics to Performance Guarantees.
• Effectively communicates across the various sites and to stakeholders to ensure consistency in messaging.
• For multiple contract oversight, effectively communicates with DCO to ensure site level priorities are addressed and messaging is consistent across the book of business (BOB).
• Compiles input and contributes to performance appraisal process for all indirect reports.
• Responsible for following appropriate processes for hiring, staff development and performance management and provides input to AVP and DCO as needed.
• Responsible for interviewing, training, and the successful orientation and onboarding of new hires as applicable.
• Manages daily operations, workflow, work schedules, and timecard monitoring, to ensure efficient and effective health center performance.
• Identifies process improvement opportunities, workflow efficiencies, determines root cause analysis, creates action plans and presents resolutions and recommendations to the AVP and DCO.
• Makes recommendations regarding staffing model based on objective scheduling & volume analysis - presents to AVP and DCOs for approval.
• Understands and complies with all regulatory, procedural and licensing requirements.
• Oversees the execution of site level quality program and is responsible for supporting and oversight of AAAHC standards across sites.
• Provides oversight on Member Engagement Site Action plans and outcome reporting.
• Develops action plans around patient utilization and penetration. Monitors patient flow, scheduling, referrals, and patient satisfaction.
• Upholds corporate Values in alignment with the Art of Quality Service initiative.
• Completes reports as needed and provides assistance to Clinical Quality and Operations departments regarding investigations and the resolution of issues or complaints.
• Coaches and provides feedback to staff on a regular basis.
• Manages internal budget, reviews expenses, purchases supplies, inventories equipment, medication, lab tests etc.
• May serve as a client contact and provide reports and summaries of health center activities.
• Communicates and coordinates Corporate messages and ensures implementation of policies and procedures.
• Assists in the identification and use of per diem staff to ensure appropriate staffing levels are met.
• Works collaboratively with the health center managers and Medical Director at the site to manage internal medical staff site issues.
• Communicates regularly with staff, conducts meetings, and provides updates and shares information regularly.
• Acts as the health center's infection control lead and collaborates with the corporate Director of Quality and Infection Control Officer.
• May provide patient care if qualified and where circumstance applies.
• May require other duties as assigned

What You'll Bring

• Bachelor's degree or equivalent work experience required.
• Current license as an RN in practicing state.
• Certification in Occupational Health (COHN/COHN-S) may be required for some sites.
• Current hands-on certification in AHA or ARC Basic Life Support for health care providers is required.
• Minimum 3+ years’ experience in the medical field.
• 2-3 years’ management experience.
• Prior management experience managing a large group is a must.
• Experience accessing CDC, WHO, APIC or other industry standards for Infection Prevention practices.

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits.

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits.

Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.