Registered Nurse - Clinic Care Team

Fairview Health Services; Grand Rapids (MN); On-site; USD 41,000 - 62,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

Disability insurance

PTO

Tuition reimbursement

Retirement

Early access to earned wages

Job summary

Grand Itasca Clinic seeks a Registered Nurse to join the Clinic Care Team. The RN will triage patients by phone, assist with pre-visit planning, and coordinate care across clinic providers both in-person and virtually.

The role supports RN managers and requires Minnesota RN licensure with BLS certification. Duties include medication management, patient education, and collaborative care with physicians and nursing staff.

Qualifications

• Must have current MN RN license and BLS certification.
• Experience in ambulatory care nursing and patient education.
• Ability to triage patients by phone and coordinate care across clinics.

Responsibilities

• Triage patients by phone and direct to appropriate care.
• Support clinic providers through pre-visit planning and care coordination.
• Perform RN duties including vital signs, ECGs, and medication management as needed.

Skills

Nursing assessment

Care coordination

Phone triage

Pre-visit planning

Patient education

RN team collaboration

Education

RN license Minnesota

BLS certification

Tools

EHR (electronic health record)

MyChart

Right Fax

Job description

Job Overview

We're glad you are thinking about joining us.

Grand Itasca is a non‑profit organization with a clear vision of being the leader in transforming rural health care by achieving the highest levels of quality, access, and value. Our strength stems from teamwork and collaboration among a talented and diverse group of professionals. With over 700 employees in hundreds of different roles, Grand Itasca can offer a variety of career opportunities.

About the Position

• POSITION: Registered Nurse - Clinic Care Team
• EMPLOYMENT TYPE: 1.0 FTE (80 hours per pay period)
• WORK SCHEDULE: Days
• DEPARTMENT: Grand Itasca Clinic
• Internal Posting Through: 10/29/2026

Job Summary

This role reports to one of the two RN Clinic Managers and is part of the clinical care teams responsible for triaging Grand Itasca patients over the phone to direct appropriate care while supporting the clinic providers through pre‑visit planning and patient care coordination before, during, and after clinic appointments, both in‑person and virtually. Clinical Care Team RN is assigned to group or provider panels and be an ongoing resource between patients and providers for patient care management. This role assists clinical care teams with any patient care requiring an RN.

Job Duties

1. Follows the RN process for nursing assessment, diagnosis, planning, implementation of care, and evaluation of patient progress to function in a full scope RN role to support providers in the clinic.
2. Acts as a resource to LPN and CMA staff in assigned unit in accordance with the Minnesota Nurse Practice Act (NPA).
3. Cover provider in‑baskets on off days.
4. Works collaboratively with physicians/providers and nursing personnel to triage patients over the phone, directing them appropriately with best clinical judgement.
5. Works collaboratively with clinic personnel/departments and hospital personnel/departments to support smooth patient transitions.
6. Provides evidence‑based patient and staff education relating to clinical care.
7. Completes Transitional Care Management (TCM) calls for hospital and emergency department discharged patients, ensuring patients are contacted to reduce risk of readmission and obtain TCM payment.
8. Completes RN only assignments, i.e. blood pressure checks, EKGs, GCM placements.
9. Follows‑up with patients after visits and assists to coordinate follow‑up appointments with primary or specialty care.
10. Performs pre‑visit planning work to obtain reason for visit, pharmacy, chief complaint, etc. prior to visit to ensure in‑clinic appointment time is well utilized with provider.
11. Completes Ambulatory Care Composite outreach.
12. Triages patients over the phone and scrubs MyChart messages for triage opportunities.
13. Completes and routes patient medication refill requests through the EHR and Right Fax when Clinic Refill RN needs support.
14. Completes medication review prior to appointments and for nursing home patients.
15. Knows the key staff available to help patients with financial and emotional support; arranges for patients to meet with these resources people, if needed.
16. Hours and days of work may vary to manage organization’s needs in accordance to the RN contract.
17. Manages scheduled medication contracts for unit patients.
18. Other duties in support of unit patient’s plan of care and consistent with full scope RN practice in accordance with Minnesota Nurse Practice Act.

If you have the following qualifications, we would love to talk to you!

1. Has a current RN license to practice nursing in the state of Minnesota.
2. Demonstrated knowledge of the Minnesota Nurse Practice Act and the Scope of Ambulatory Care Nursing.
3. Demonstrates clinical competence in providing direct patient care and patient and family education as well as assisting the physician in the delivery of patient care.
4. Has current BLS certification (or is willing to obtain within two months of employment.)
5. Demonstrated ability to manage the complex needs of a family medicine practice.
6. Demonstrated competence in managing patients using Patient Care Protocols.
7. Ability to manage change in a positive patient centered manner.
8. Clinic experience preferred.
9. Demonstrated ability to follow and adhere to Grand Itasca Clinic and Hospital policies, vision and mission.
10. Maintains reliable and consistent attendance.

Benefit Overview

• Medical
• Dental
• Vision
• Life insurance
• Short- and long‑term disability
• PTO
• A short‑term disability bank
• Retirement
• Tuition reimbursement
• Early access to earned wages and more
• Voluntary insurance options
• Resources to support financial and personal well‑being

For additional information, please follow this link: https://www.granditasca.org/benefits/mna

Compensation Disclaimer

The posted compensation range corresponds to the minimum and maximum pay rates outlined in your union agreement for the respective job classifications at the time of job posting. An individual's pay rate within this range may be influenced educational background, and qualifying experience as specified in the contract. If your role is eligible for a sign‑on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status