Registered Nurse - Clinic Care Navigator

Columbia-County-Health-System-; Dayton (WA); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Sign-on Bonus $5,000

Job summary

Columbia County Health System in Dayton, WA is seeking a dedicated Registered Nurse Care Navigator to join the Clinic Services team. This full-time, on-site role focuses on outreach, education, care coordination, and ongoing support for high-risk patients with complex medication regimens and missed appointments.

You will develop individualized care plans, coordinate across providers and community resources, document progress, and contribute to CQI efforts within a HRSA-funded program.

Qualifications

• Current Washington State RN license in good standing.
• Experience in patient education, care coordination, case management, or population health.
• Ability to work independently and with clinical teams.
• Strong patient communication, organization, and documentation skills; ability to learn EHR and tracking tools.

Responsibilities

• Identify and outreach to eligible high-risk patients.
• Assess clinical, care coordination, and social needs.
• Administer PAM and guide interventions.
• Develop individualized care plans with patients and care team.
• Coordinate care among PCPs, specialists, pharmacies, behavioral health, and other services.
• Coordinate medication reconciliation for polypharmacy patients.
• Connect patients to community resources via referrals.
• Document progress, barriers, and outcomes over time.
• Support patients reconnecting with primary care after missed appointments.
• Maintain documentation to support care-navigation billing.
• Participate in CQI activities and PDSA cycles.
• Collaborate with Director, Data Analyst, and partners to evaluate and improve the program.

Skills

Patient education

Care coordination

Communication

Documentation

Independence

Education

Registered Nurse license (WA)

Tools

Electronic Health Records

Care management systems

Job description

Registered Nurse - Clinic Care Navigator

Job Category: HEALTHCARE
Requisition Number: CLINI001418

• Posted : October 27, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Dayton, WA 99328, USA

Description

RN Care Navigator - Full-Time | Flexible | 36 – 40 hours weekly! Department: Clinic Services Compensation: $36–$58 per hour, based on relevant experience Sign-on Bonus: $5,000

Make a Difference in Rural Healthcare!

Are you a compassionate, organized Registered Nurse who enjoys building relationships with patients and helping them navigate their healthcare journey?

We are seeking a dedicated RN Care Navigator to join our team!

This is an exciting opportunity to help develop and implement a new Care Navigation program focused on improving patient outcomes, removing barriers to care, and supporting individuals with complex healthcare needs.

Position Summary

The RN Care Navigator provides patient outreach, education, care coordination, and ongoing support for high-risk patients served by Columbia County Health System (CCHS). The position initially focuses on patients managing complex medication regimens and patients who frequently miss primary care appointments. The Navigator helps patients overcome clinical and social barriers, coordinates services across providers and community resources, and supports patients in becoming more actively engaged in managing their health.

Essential Duties and Responsibilities

• Identify and conduct outreach to eligible high-risk patients.
• Assess patients' clinical, care coordination, and social needs.
• Administer the Patient Activation Measure (PAM) and use results to guide individualized interventions.
• Develop individualized care plans with patients and the CCHS care team.
• Coordinate care among primary care providers, specialists, pharmacies, behavioral health, and other services.
• For patients with polypharmacy, coordinate structured medication reconciliation and medication review with pharmacists and providers.
• Connect patients to community resources, including referrals through Greater Health Now's Community Hub.
• Follow patients over time and document progress, barriers, interventions, and outcomes.
• Support patients who have repeatedly missed appointments in reconnecting with primary care.
• Maintain documentation necessary to support appropriate care-navigation billing.
• Participate in CQI activities, including Plan-Do-Study-Act (PDSA) cycles related to the Care Navigation program.
• Assist with monitoring program measures including PAM scores, missed appointments, medication reconciliation, ED utilization, readmissions, and relevant clinical outcomes.
• Collaborate with the Project Director, Data Analyst, providers, clinical staff, and community partners in evaluating and improving the program.

Minimum Qualifications

• Current Washington State Registered Nurse license in good standing.
• Experience providing patient education, care coordination, case management, population health, or related nursing services.
• Ability to work independently and collaboratively across clinical disciplines.
• Strong patient communication, organization, and documentation skills.Ability to learn and use electronic health records, care-management systems, and program tracking tools.

Training After Hire

• Patient Activation Measure administration and coaching.
• Motivational interviews.
• CCHS Care Navigation workflows.
• Quality improvement and PDSA methods.
• Community resource referral processes, including the Greater Health Now Community Hub.
• Documentation and time-capture requirements associated with billable care coordination/navigation services.

Grant-Specific Expectations

This position is initially funded through CCHS’s four-year HRSA Comprehensive Quality Improvement project, which will transition into a permanent position within Columbia County Health System upon completion of the grant period.

The Care Navigator will assist in developing the Care Navigation program before leading its patient‑facing implementation. The project work plan includes an initial 100‑patient pilot beginning June 1, 2027, followed by program evaluation and expansion.

Working Relationships

Works closely with CCHS clinic providers, pharmacy, behavioral health, Population Health, Quality, Data Analytics, Revenue Cycle, and community partners. Greater Health Now supports the position through Community Hub referrals and training/support for use of the Patient Activation Measure.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.