Registered Nurse Case Manager, Population Health

University of Maryland Medical System; Linthicum (MD); On-site; USD 78,000 - 105,000; Full time

Job summary

A healthcare organization in Linthicum, Maryland is seeking an experienced Registered Nurse Case Manager who will play a critical role in managing patient care and coordinating services. The ideal candidate should have 3-5 years of care coordination experience, a BSN preferred, and be licensed as a Registered Nurse in Maryland. Strong analytical, problem-solving, and communication skills are essential for optimizing health outcomes across diverse populations. Join us in making a meaningful impact on community health.

Qualifications

• 3 to 5 years of care coordination experience.
• Experience with educating patients and goal setting.
• Case Management Certification preferred.

Responsibilities

• Develop individualized care plans based on patient needs.
• Coordinate comprehensive care with healthcare providers and families.
• Monitor and adapt patient care plans as required.
• Monitor patient progress and adjust care plans as necessary
• Educate patients and families on health management and disease prevention
• Collaborate with interdisciplinary teams to optimize population health strategies
• Utilize data and analytics to identify trends and improve care delivery
• Join us in making a meaningful impact on community health through coordinated care

Skills

Analytical skills

Problem-solving skills

Interpersonal communication

Time management

Time management

Critical thinking

Problem solving

Team collaboration

Education

BSN preferred

Licensure as a Registered Nurse in Maryland

Case Management Certification (preferred)

Tools

Microsoft Office (Outlook, Word, Excel, PowerPoint)

Care management/EMR software (e.g., Epic)

Job description

Job Requirements

We are seeking a dedicated and experienced Registered Nurse Case Manager to join our Population Health team. The ideal candidate will play a critical role in managing patient care, coordinating services, and improving health outcomes across diverse populations.

Key Responsibilities

• Assess and evaluate patient health needs to develop individualized care plans
• Coordinate with healthcare providers, patients, and families to ensure comprehensive care
• Monitor patient progress and adjust care plans as necessary
• Educate patients and families on health management and disease prevention
• Collaborate with interdisciplinary teams to optimize population health strategies
• Utilize data and analytics to identify trends and improve care delivery

Join us in making a meaningful impact on community health through compassionate and coordinated care.

Work Experience

Education and Experienc e

• Licensure as a Registered Nurse in the state of Maryland, or eligible to practice due to Compact state agreements outlined through the MD Board of Nursing, is required; BSN preferred.
• 3 to 5 years of care coordination experience and/or experience working in an outpatient ambulatory setting
• Experience with educating patients and patient goal setting (essential)
• Case Management Certification (preferred)
• Experience in a manage care information environment (preferred)
• Preferred experience would include knowledge of quality improvement processes (LEAN or PDSA); practice re-design work such as patient centered medical home and Joint Commission and National Committee for Quality Assurance (NCQA) accreditations.

Knowledge, Skills And Abilities

• Knowledge and experience with managing and overseeing the comprehensive assessment, planning, implementation and overall evaluation of individual patient needs
• Proficient analytical, organization, and problem-solving skills to identify opportunities, to implement efficient work processes as it relates to case management
• Proficient documentation skills to maintain client records
• Ability to work effectively in a stressful work environment and handle confidential issues with integrity and discretion
• Critical thinking skills to analyze and solve problems
• Strong problem management strategies and issue resolution skills
• Excellent interpersonal, verbal, and written communication skills
• Strong organization skills, detail oriented, and knowledgeable
• Ability to work independently and effectively in a fast-paced environment.
• Ability to work productively in a stressful environment and effectively handle multiple projects and changing priorities.
• Ability to effectively present information and respond to questions from families, members, providers, and clients, as well as the ability to relate effectively to upper management
• Ability to work independently, handle multiple assignments, establish priorities, and demonstrate high level time management skills
• Understands benefit/payer systems and reimbursement structures for patients.
• Strong clinical knowledge of broad range of medical practice settings and healthcare delivery systems
• Thorough and solid knowledge of health care and managed care delivery systems. This includes standards of medical practice, insurance benefits structure, and the utilization and case management process.
• Knowledge of state and federal laws and resources
• Proficiency in Microsoft Office including Outlook, Word, Excel and PowerPoint; knowledge of or the ability to learn care management/EMR software (e.g., Epic) and other software in order to perform job duties