Registered Nurse Case Manager - Contingent - 5 years CM required.

Henry Ford Health System; Detroit (MI); On-site; USD 70,000 - 90,000; Full time

Job summary

Henry Ford Hospital - Detroit Main Campus is seeking a Registered Nurse Case Manager for a contingent, day‑shift role. The Case Manager‑RN coordinates comprehensive patient care, supports transitions between care levels, and works closely with patients, families, and the care team to optimize outcomes.

The position requires strong clinical judgment, active Michigan RN license, and a minimum of three years in acute care; CCM certification within one year is preferred.

Qualifications

• Active RN license in Michigan.
• Minimum of three years of recent acute care nursing experience.
• Experience in case management preferred.
• Strong organizational and time‑management skills.
• Proficiency in electronic health records (EHR).
• Knowledge of case management principles.
• Ability to work independently and as part of a team.

Responsibilities

• Coordinate comprehensive patient care and develop discharge plans.
• Collaborate with care team for timely interventions and referrals.
• Monitor patient progress and address barriers to care.
• Facilitate patient education and support for healthcare decisions.
• Advocate for patient rights and access to services.
• Participate in quality improvement initiatives.
• Collaborate with community resources for post‑acute care.

Skills

RN licensure

Acute care nursing

Case management knowledge

Communication

Teamwork

Tools

EHR proficiency

Job description

Registered Nurse Case Manager - Contingent - 5 years CM required.

Henry Ford Hospital - Detroit Main Campus

Shift: Days

General Summary

The Case Manager‑RN plays a pivotal role in coordinating comprehensive patient care, ensuring seamless transitions between care levels. This position requires strong clinical judgment, excellent communication skills, and a deep understanding of healthcare systems. The Case Manager‑RN collaborates closely with patients, families, healthcare providers, and community resources to optimize patient outcomes and promote efficient resource utilization.

Orientation

Monday through Friday 8 – 4:30 pm for 6 weeks. Within those six weeks the new hire will need one weekend orientation consisting of onsite Saturday/Sunday 7:30‑4 pm. The new hire will receive one day off during the week before Saturday worked, and one day off during the week after for the Sunday worked.

Key Responsibilities

Clinical Care Coordination

• Conduct comprehensive patient assessments to identify individualized needs and develop personalized care plans.
• Collaborate with the healthcare team to ensure timely and appropriate interventions, including specialty consultations and referrals.
• Monitor patient progress, identify potential barriers to care, and implement strategies to address them proactively.
• Facilitate patient education and support to empower patients and families in their healthcare decisions.
• Develop and implement comprehensive discharge plans that address the patient’s physical, social, and financial needs.
• Coordinate with community resources and post‑acute care providers to ensure a smooth transition of care.
• Advocate for patients’ rights and ensure access to necessary services and support.

Quality Improvement

• Analyze patient outcomes and identify opportunities for improvement in care processes.
• Participate in quality improvement initiatives and contribute to the development of best practices.
• Stay updated on relevant regulations, guidelines, and industry trends to ensure compliance and optimize care delivery.

Interdisciplinary Collaboration

• Collaborate effectively with physicians, nurses, social workers, therapists, and other healthcare professionals to deliver coordinated care.
• Facilitate communication and information sharing among team members to ensure optimal patient outcomes.
• Build strong relationships with community partners to support patient needs beyond the hospital setting.

Qualifications

• Registered Nurse (RN) with active licensure.
• Minimum of three years of recent acute care nursing experience.
• Prior case management experience is highly preferred.
• Strong organizational and time‑management skills.
• Excellent communication and interpersonal skills.
• Proficiency in electronic health records (EHR).
• Knowledge of case management principles and practices.
• Ability to work independently and as part of a team.

Preferred Qualifications

• Certification in Case Management (CCM).
• Experience in discharge planning or transitional care.
• Knowledge of Medicare, Medicaid, and other insurance programs.

Certifications

• Certification in Case Management (CCM) by the Commission for Case Management Certification or Accredited Case Manager (ACM) by the American Case Management Association is required within one year of hire.

Licenses & Certifications

• Registered Nurse (RN) with a valid, unrestricted State of Michigan license.
• Adherence to Henry Ford Health’s Customer Service Policy and standards.

Personal Qualities

• Self‑direction and commitment to teamwork.
• Initiative and willingness to learn.
• Openness to new experiences and respect for diversity.
• Demonstrated customer service values.

Additional Information

• Organization: Henry Ford Hospital - Detroit Main Campus
• Shift: Day Job
• Union Code: Not Applicable

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job‑related duties beyond those explicitly described above.

Equal Employment Opportunity

Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.

Employees classified as contingent status are not eligible for benefits.