Registered Nurse

Community Health Programs, Inc.; Pittsfield (MA); On-site; USD 85,000 - 110,000; Full time

Job summary

Community Health Programs, Inc. in Massachusetts seeks a Registered Nurse to triage patients by phone or walk-in, assist in supervising clinical staff, and support physicians under license guidelines.

Responsibilities include patient education, scheduling, responding to emergencies, reviewing labs, immunizations, and ensuring accurate billing codes. MA RN license and BLS required; 3 years ambulatory experience preferred; Athena EMR experience a plus.

Qualifications

• RN and/or BSN from an accredited school of nursing.
• Current BLS certification.
• A minimum of three years' ambulatory setting experience preferred.
• Electronic medical records experience is required.
• Experience with Athena is a plus.
• Licensed as an RN by the Commonwealth of Massachusetts.

Responsibilities

• Triage and respond to patient inquiries via telephone, EMR messages or walk-in.
• Assist physicians in procedures and supervise clinical support staff.
• Administer immunizations and manage prescription requests.
• Review laboratory results and communicate findings to providers.
• Schedule appointments and coordinate referrals for ancillary services.
• Ensure accurate billing codes and participate in quality assurance.
• Assist with rooming patients to maintain patient flow.

Skills

Communication

Multi-tasking

Organization

People-centered care

Nursing quality

Education

BSN

RN license (Massachusetts)

Tools

Athena EMR

Job description

The RN triages patients by telephone or walk-in to determine the urgency and level of care needed. The RN is responsible for assisting the Practice Manager in the supervision of clinical support staff working within the office and for assisting in patient care under the guidance of CHP Physicians. Duties will be performed as assigned and allowed under their license. The RN contributes to a work environment that is caring, collaborative, and innovative. This person will support CHP's mission, vision, and values and will adhere to compliance protocols as well as CHP's policies and procedures.

Registered Nurse Essential

Duties and Responsibilities

• Facilitates comprehensive care for all patients.
• Provide relevant patient education, both written and verbally, including education during the initial pregnancy visit, post-operative and post-partum.
• Make patient appointments, as necessary, and coordinate timely scheduling of appointments for ancillary services and specialty referrals.
• Respond to patient emergencies, within the scope of RN license.
• Screen, triage and respond to patients' inquiries via telephone, EMR messages or walk-in; approve same day visits when appropriate; assist with referrals to area specialists; PT-1 forms; patient education; supervising medical assistants as needed.
• Assist physicians in all procedures requiring nursing level support; administer immunizations as well as allergy shots; manage requests for prescription medication; process laboratory results, pull charts, review and hold partials - flagging abnormal for provider review and filing normal; contacting patients with results as directed; chart all procedures performed.
• Assist with running daily controls on equipment; assist in charting for quality assurance (HCG, strep, sickle cell, urinalysis dipstick, etc.); ensure that billing codes are correct; other routine office duties as requested.
• Assist with rooming patients as necessary to maintain patient flow.
• Answers staff questions within scope of practice.
• Provides staff training as assigned by the Practice Manager.
• Other duties as assigned.

Competencies

• Excellent verbal and written communication.
• Excellent multi-tasking, communication and organization skills.
• Detailed oriented.
• Ability to understand people and situations.
• Ability to provide people-centered care.
• Ability to improve nursing quality.

Essential Skills and Qualifications

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Each Essential Duty Satisfactorily. The Requirements Listed Below Are representative of the knowledge, skill, and/or ability required.

• An RN and/or a BSN from an accredited school of nursing are required.
• Current BLS certification.
• A minimum of three years' experience in an ambulatory setting is preferred. Recent experience in the medical office/outpatient preferred.
• Electronic medical records experience is required.
• Experience with Athena is a plus.
• Licensed as a RN by the Commonwealth of Massachusetts.