Licensed Practical Nurse

Community Health Programs, Inc.; Pittsfield (MA); On-site; USD 58,000 - 78,000; Full time

Job summary

Community Health Programs, Inc. in Pittsfield, MA seeks a Licensed Practical Nurse to triage patients by phone or walk‑in, support the Practice Manager, and assist CHP physicians.

This role includes supervising clinical staff and contributing to patient care under physician guidance. The successful candidate will triage and educate patients, assist in procedures, administer immunizations and labs, and ensure proper charting and billing codes.

Qualifications

• Electronic Medical Records experience is required.
• CPR certification is a plus.
• Massachusetts LPN licensure is required.

Responsibilities

• Triage patients by telephone or walk-in; approve same-day visits when appropriate; assist with referrals; patient education; supervise medical assistants as needed.
• Assist physicians in procedures requiring nursing support; administer immunizations and allergy shots; manage prescription requests; review lab results; chart procedures performed.
• Run daily controls on equipment; chart for quality assurance; ensure correct billing codes; perform routine office duties as requested.

Skills

EMR experience

CPR certification

Spanish speaking

Education

Accredited practical nursing program

Job description

The LPN triages patients by telephone or walk-in to determine the urgency and level of care needed. The LPN is responsible for assisting the Practice Manager in the supervision of clinical support staff working within the office and for assisting in patient care under the guidance of CHP Physicians. Duties will be performed as assigned and allowed under their license. This person will support CHP's mission, vision, and values and will adhere to compliance protocols as well as CHP's policies and procedures.

Responsibilities

• Triage patients both by telephone or walk-in; approve same-day visits when appropriate; assist with referrals to area specialists; PT-1 forms; patient education; supervising medical assistants as needed.
• Assist physicians in all procedures requiring nursing level support; administer immunizations as well as allergy shots; manage requests for prescription medication; process laboratory results, pull charts, review and hold partials—flagging abnormal for provider review and filing normal; contacting patients with results as directed; chart all procedures performed.
• Assist with running daily controls on equipment; assist in charting for quality assurance (HCG, strep, sickle cell, urinalysis dipstick, etc.); ensure that billing codes are correct; other routine office duties as requested.

Competencies

• Ability to interact with others with tact and diplomacy; treat others with respect and consideration regardless of status or position; contribute to a positive team spirit; balance team and individual responsibilities; display highest degree of professionalism and ethics.
• Respond appropriately to patient needs; manage difficult or emotional patient situations in a way that instills trust and respect; solicit feedback to improve performance.
• Ability to manage multiple priorities; work well under pressure; complete tasks correctly and on time with limited supervision; step in when needed and cross‑train for additional site coverage; respond promptly to requests for service and assistance; confidence in leading and instructing others; ability to delegate effectively.
• Ability to effectively present information in one-on-one or small group situations; respond well to questions; complete administrative duties accurately and timely.
• Ability to calculate figures and amounts; solve practical problems; interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Punctual and reliable; ability to maintain schedule commitments.
• Spanish speaking/bilingual is a plus.

Required Skills and Qualifications

Essential Skills: Electronic Medical Records experience is required. CPR certification is a plus.

Education & Experience

Education: Graduation from an accredited school of practical nursing. Experience: Minimum three years in an ambulatory setting is preferred.

Licensure

Must be licensed as a practical nurse by the Commonwealth of Massachusetts.