Fish Center Women's Health Nurse BWH

massgeneralbrigham; Brookline (MA); On-site; USD 90,000 - 115,000; Full time

Job summary

The Brigham and Women's Hospital, Inc. is seeking an experienced Registered Nurse to plan and provide patient care for ambulatory populations within the Fish Center for Women’s Health. The role focuses on coordinating care, triage, and education in a fast-paced clinic environment.

Responsibilities include clinical telephone triage, SBAR documentation in the EMR, and collaboration with physicians and staff to ensure timely, high-quality care for patients with complex needs.

Qualifications

• Graduate of an approved nursing program with current registration in Massachusetts.
• BSN is required for newly licensed nurses.
• Minimum 2 years of ambulatory clinic/ED nursing experience.
• Experience with telephone triage and clinical assessment preferred.

Responsibilities

• Provide nursing care to ambulatory patients in the Fish Center for Women's Health clinic.
• Perform clinical telephone triage for urgent situations.
• Document care clearly in the EMR, using SBAR when appropriate.
• Coordinate care with clinicians and referring providers for timely scheduling.
• Participate in departmental and organizational quality management projects.

Skills

Ambulatory nursing

Triage experience

EMR documentation

Patient education

Telephone triage

Team collaboration

Education

BSN degree

Massachusetts RN license

Tools

Electronic Medical Records (EMR)

Job description

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary

The Registered Nurse is a professional nurse registered in Massachusetts who is responsible and accountable for planning and providing patient care for assigned patients in accordance with Nursing Standards of Care as set forth in the Nursing Department's Clinical Practice Manual. The registered nurse demonstrates initiative, knowledge, and clinical skills in caring for the patient with complex needs. The Registered Nurse demonstrates the ability to effectively manage patients by assuming full responsibility for the assessment, plan, implementation, and evaluation of patient care and is directly responsible to a designated nurse manager or supervisor.

The Staff Nurse will be responsible for:

• Providing nursing support and care to patients within the ambulatory practice setting of the Fish Center for Women's Health, a multispecialty clinic located at 850 Boylston Street in Chestnut Hill.

The primary triage responsibilities will include the following specialties:

• Gynecology, Menopause, Endocrinology, Cardiology, Gastroenterology, Infectious Disease, Renal Medicine, Neurology, Hematology, and Sleep Medicine.
• Ensuring that ambulatory patients are seen in a timely manner by the appropriate clinician(s) and that appropriate coordination of care and communication is maintained with the patients and referring providers.
• Providing clinical telephone triage, especially for urgent clinical situations, and general nursing support for patients across the Fish Center for Women's Health.
• Maintaining familiarity with department activity and a close working relationship with clinicians and support staff to provide the most appropriate triage and facilitate timely and effective communication and scheduling.
• Participating in departmental and organizational quality management and/or quality improvement projects as directed by the leadership team.
• Proficient use of the electronic medical record, documenting in a manner that is clear, complete, concise, and in SBAR format when appropriate to remain compliant with nursing standards.
• Working in a normal office setting; work entails extended periods of sitting and fast-paced, phone-based care.
• Preparing, performing, and documenting the coordination of clinical care, including but not limited to assisting patients with medication questions, delivering lab results, and providing patient education as needed and requested.
• Working collaboratively to provide excellent care to patients and families in the safest environment.
• Other duties as assigned by the supervising physician or leadership team.

Qualifications

Education:

Graduate of an approved school of nursing with current registration in Massachusetts. A Bachelor of Science Degree in Nursing is required for newly licensed nurses.

Experience:

1. 1. Minimum of 2 years of recent (within 12 months) clinical nursing experience in an Ambulatory Clinic/Practice setting and/or emergency room setting required. Experience only in an ambulatory procedural area is not sufficient.
2. 2. Experience providing in-person triage and direct patient care for acute and chronic conditions as appropriate for an ambulatory outpatient setting, urgent care, or ED required.
3. 3. Experience with telephone triage and telephone-based clinical assessment techniques strongly preferred. This is the safe, effective, and appropriate disposition of health-related problems and includes: assessing the severity of symptoms, communicating urgent patient needs to the LIP, referral to appropriate setting or level of care, documenting interventions, and an individualized plan of care using an EMR, education of patients and families on their disease process and interventions to promote health and well-being, preliminary interpretation of data, providing home health advice and follow-up, ability to make triage decisions quickly and calmly in emergency situations, and assuring continuity of care.
4. 4. Experience with Endocrine, Gynecology, Menopause-related patient care delivery as an ambulatory nurse is strongly preferred.
5. 5. Experience with triage in Cardiology or Gastroenterology is strongly preferred.
6. 6. Experience with triage in Infectious disease, renal medicine, sleep medicine, hematology and neurology is preferred.
7. 7. Experience with team-based care preferred.

Other:

Membership in professional organizations is recommended and nursing certification in Ambulatory Care or an Ambulatory Specialty area is preferred.

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