Registered Client Service Associate - Remote

LPL Financial LLC; Tallahassee (FL); Remote; USD 36,000 - 59,000; Full time

Benefits offered by this job

401K matching

Health benefits

Employee stock options

Paid time off

Volunteer time off

Job summary

LPL Financial Holdings Inc. is seeking a full-time remote team member to support Financial Advisors within our Large Enterprise model. You will handle client inquiries, coordinate account activities, and educate clients on services across multiple advisor offices.

The role emphasizes exceptional client service, financial industry knowledge, and the ability to work across departments in a growing organization while maintaining compliance and efficiency.

Qualifications

• 2+ years of financial industry experience, preferably wealth management.
• SIE, Series 7 and 66 licenses required or in-progress.
• Proven client service orientation with excellent communication skills.
• Ability to operate effectively in a remote, multi-advisor support role.

Responsibilities

• Direct daily communication with advisors and clients, addressing inquiries to timely resolution.
• Submit and coordinate account activity instructions for advisor and client needs.
• Educate clients and advisors on account services and new technology (eSignature, paperless statements, client portal).
• Support multiple advisor offices, collaborating with internal departments to ensure timely service delivery.

Skills

Financial industry experience

SIE license

Series 7

Series 66

Remote work capability

Strong communication

Job description

Where Ambition Meets InnovationBuild a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you’ll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals.Job Overview:This full-time remote opportunity offers the chance to support Financial Advisors affiliated with LPL Financial within our Large Enterprise model. In this role, you may partner with multiple advisor offices, providing critical administrative and operational support to meet evolving business needs.This position is an excellent opportunity to further develop your wealth management expertise while gaining exposure to a variety of advisor practices and collaborating with multiple internal departments across a growing organization. It serves as a strong steppingstone for individuals looking to expand their industry knowledge, build valuable relationships, and advance their careers within the financial services industry.Responsibilities:Client Service Functions:Daily direct communication with advisors and clients while assuming ownership of inquiries and see them through to a timely resolution & building rapportAddress questions from clients (account activity, policies and documentation requests)Proactive outreach to clients and advisors on time sensitive activities - RMDs, distributions and tax formsSubmit instructions for account activities on behalf of the advisor and end clients for account functions (New Accounts, Cash Management, Transfers, Account Maintenance, Trade Orders)Research complex situations, set client expectations, and define the actions necessary to resolve inquiries in a timely manner, and collaborate with internal departments to ensure timely service deliveryEducate clients and advisors on account services, capabilities, and new technology – eSignature, paperless statements, Account View (client portal), etcActively contribute to the development of your peers by sharing best practices and participating in other project work as assignedOperational Functions:Manage daily reports for account activities that are operational in nature – cash management, RMDs, periodic distributions, debits, pending settlements, etcAssume ownership of inquiries and requests; communicate with internal departments to ensure clients’ expectations for timely service delivery are metManage and complete project work (i.e. linking annuities)Help reduce LPL operating cost through increased usage of eSignature, paperless statements, account view, and reduced NIGOsWork alongside your peers to cover PTO requests of officesAdministrative Functions:Answer phones, schedule appointments, and prepare materials for client meetings, if requestedKeep client management systems up to date with client information using CRMs Redtail and/or Wealth BoxAccurately complete expense reports on behalf of the financial advisors, if requestedWhat are we looking for?We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.Requirements:2+ years of financial industry experience, preferably in wealth managementSIE, Series 7 and 66 licensedStrong background in client service with excellent communication skillsProven ability to work in a remote environment with a focus on supporting advisors with occasional travel (approximately once per year) to build relationships with the advisors that you would supportCore Competencies:Strong attention to detail and organizational skillsEffective oral and written communication; able to explain complex information clearly and simplyOutstanding interpersonal skills with the ability to build and foster relationships with clients, coworkers, and internal/external partnersOrganized with strong attention to detail and problem-solving abilitiesTime management skills with the ability to handle multiple projects and deadlines#LI-RemotePay Range:$25.85-$43.08/hourActual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!Company Overview:LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com.At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.For further information about LPL, please visit www.lpl.com.Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.Information on Interviews:LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at [phone].EAC 5.19.26