Registered Client Service Associate (Midtown East, NY)

Oppenheimer & Co. Inc.; New York (NY); On-site; USD 55,000 - 65,000; Full time

Job summary

Oppenheimer & Co. Inc. is hiring a Registered Client Service Associate for their Midtown East, NY branch.

The role supports Financial Advisors with sales, marketing and daily operations of a wealth management practice, requiring strong interpersonal and multitasking abilities. Independence and teamwork are both important as the team grows the business and maintains service excellence. Key responsibilities include handling client questions, learning forms and account procedures, using research

Qualifications

• FINRA Registrations: Series 7 and 63/65 (or 66) required.
• 3–5 years’ experience as a sales assistant/RCSA in a corporate/brokerage environment.
• Proficient with technology including MS Office products (Word, Excel, PowerPoint, Outlook).
• Able to work well in a team and maintain confidentiality.
• Strong attention to detail and organizational skills.
• Professional, timely, and courteous communication with all levels.

Responsibilities

• Learn and adapt to service needs of various accounts to answer client/advisor questions.
• Develop knowledge of forms and account procedures to assist clients.
• Learn to use research and technical support tools.
• Produce quality analytical reports using software programs.
• Promote firm services by strengthening advisor relationships through timely responses.
• Interact with clients, advisors, and management with professionalism.

Skills

FINRA registrations

Sales support experience

Client service orientation

Team collaboration

Confidentiality

Multitasking

Communication skills

Tools

MS Office

Job description

Who We Are

Oppenheimer & Co. Inc. (“Oppenheimer”) is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services.

Job Description

Oppenheimer & Co. Inc.’s Private Client Division is currently seeking a Registered Client Service Associate for their Midtown East, NY branch office. The RCSA's primary responsibility is to support Financial Advisors in sales, marketing and day-to-day operations of a growing wealth management practice. This role requires superior interpersonal and multi-tasking skill sets. The candidate should be able to operate independently as well as a member of a small team. This role will assist in performing a variety of daily tasks so that the team grows their business, runs smoothly, and meets service excellence standards.

Responsibilities

• Learn and adapt to service the needs of various accounts in order to answer day-to-day questions from clients and advisors
• Quickly develop knowledge of a variety of forms and account procedures in order to assist clients
• Learn to utilize research and technical support tools
• Produce quality analytical reports using various software programs
• Promote Firm services by enhancing relationships with advisors through timely and accurate responses to questions
• Act with integrity and respect in all situations
• Cultivate and grow existing client relationships
• Assist with marketing efforts and plan client events
• Prioritize daily work, track progress of projects and deadlines, answer phones, take messages and schedule appointments
• Demonstrate initiative and desire to increase knowledge of rules, regulations and concepts
• Local office interaction with other support members, Financial Advisors and Management

Skills/Requirements

• FINRA Registrations: Series 7 and 63/65 (or 66) required
• A minimum 3-5 years’ experience working as a sales assistant/RCSA in a corporate/brokerage environment
• Possess a high degree of proficiency with technology including MS Office products (Word, Excel, PowerPoint and Outlook), and can quickly learn internal software programs
• Must be a team player with an energetic, positive disposition seeking growth and opportunity to expand the role
• Must be able to maintain the highest level of confidentiality
• Demonstrate strong accuracy and thoroughness in all facets of daily work and possess superb organizational skills
• Able to interface and articulate well with all levels of employees, management and clients in a highly professional, timely and friendly manner
• Able to meet designated deadlines and work effectively in a pressurized environment
• Demonstrate the ability to handle multiple tasks to completion with little or no supervision

Compensation

For job postings in New York State, Oppenheimer is required by law to include a reasonable estimate of the salary range for this role. This salary range is specific to the State of New York and takes into account the wide range of factors that are considered in making salary decisions including but not limited to your skills, qualifications, experience licensure and certifications, and other business and organizational needs. A reasonable estimate of the current base salary range is $55,000.00 - $65,000.00 at the time of this posting. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include additional forms of compensation such as discretionary payments.