Registered Client Service Associate

TalentWealth; Washington (District of Columbia); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading company in financial services is seeking a detail-oriented Client Services Associate to support their financial planning team. This fully remote position requires strong communication skills and proficiency in Microsoft Outlook. The ideal candidate will manage client interactions and assist in operational tasks, ensuring high-quality service delivery. Candidates must be based in the D.C./Baltimore metro area and are expected to obtain necessary licenses shortly after hiring. Join a dynamic team focused on client success and operational excellence.

Qualifications

• Must obtain FINRA Series 6 and Series 66 licenses within 3 months of hire.
• Experience in financial services or a client-facing administrative role preferred.

Responsibilities

• Respond to client emails and inquiries via phone.
• Take detailed notes during client meetings and handle follow-up tasks.
• Assist in gathering data for financial plans.

Skills

Client service orientation

Communication

Problem-solving

Organization

Initiative

Education

Bachelor’s degree in finance

Bachelor’s degree in business administration

Tools

Microsoft Outlook

eMoney

MoneyGuidePro

Job description

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Base pay range

$50,000.00/yr - $70,000.00/yr

Additional compensation types

Annual Bonus

Position overview

At TalentWealth Recruiting, we assist independent Wealth Management firms across the country in hiring top professionals. Our client in Rockville, MD, is an independent fee-based practice managing over 1 billion in client assets. They are seeking a proactive and detail-oriented Client Services Associate to support their financial planning team. The ideal candidate will play a critical role in client communication, meeting coordination, operational support, and data management.

Note: While the position is entirely remote, the successful candidate must be based in the D.C./Baltimore metro area.

Essential Duties and Responsibilities

• Client Communication & Support:
• Respond to client emails using Outlook (access provided).
• Triage and respond to routine client inquiries via email or phone.
• Act as a liaison between clients and the Senior Financial Planner for non-strategy-related matters.
• Address service requests such as beneficiary changes, address updates, and fund transfers.
• Meet with clients to handle non-strategy, service-related conversations.

• Meeting & Workflow Management:
• Take detailed notes during client meetings and handle all follow-up tasks.
• Enter cases for the Operations team and send clients their post-meeting action items.
• Coordinate and prepare agendas, Zoom links, and printed materials for meetings.
• Assist with triaging meetings based on the Senior Planner's preferences.

• Compliance & Website Support:
• Submit required documents and materials to Compliance.
• Assist with posting and maintaining approved content on the company website.
• Assist in gathering data and documents necessary for creating or updating financial plans.
• Enter and maintain client data in financial planning software such as eMoney or MoneyGuidePro.
• Generate reports such as performance and holdings from financial or custodian platforms.

• Internal Operations & Training:
• Help create training materials to improve onboarding processes for Operations and Financial Planning team members.

Qualifications

• Bachelor’s degree in finance, business administration, or a related field preferred.
• Must obtain FINRA Series 6 and Series 66 licenses within 3 months of hire.
• Experience in financial services or a client-facing administrative role preferred.
• Strong proficiency in Microsoft Outlook and general office software.
• Familiarity with financial planning software (e.g., eMoney, MoneyGuidePro) is a plus.
• Excellent verbal and written communication skills.
• High level of organization, attention to detail, and the ability to multitask.
• Client service orientation and strong interpersonal skills.
• Initiative-taker with the ability to work independently and collaboratively.
• Confidentiality and professionalism in handling sensitive financial information.
• Problem-solving mindset and ability to prioritize effectively.

Seniority level

Associate

Employment type

Full-time

Job function

Finance, Administrative, and Customer Service

Industries

Financial Services and Investment Management

This refined version removes irrelevant job listings and promotional content, focusing solely on the role's essential information, formatted for clarity and professionalism.