Registered Client Service Associate

Ascendhire; United States; Hybrid; USD 60,000 - 105,000; Full time

Job summary

Ascendhire in New York City (Hybrid) seeks a Portfolio Associate with 1–2 years of client services experience. Must obtain Series 7 and 63 licenses within 3 months. The role collaborates with Portfolio Managers and CFP professionals in a team of ten, supporting client accounts and reporting.

The candidate should be proactive, detail-oriented, and capable of working across departments to deliver timely service and solutions to clients.

Qualifications

• 1–2 years of Client Services experience.
• Must have Series 7 and 63 licenses within 3 months.
• Ideally licensed already.

Responsibilities

• Strong client skills; frequent phone and in-person client interactions.
• Share administrative functions with Portfolio Associates.
• Open new client accounts, prepare investment reports, and assist in trading.
• Foster client relationships with prompt service requests from existing clients.
• Prepare client reporting on an ongoing basis.
• Preferred 1–2 years of experience as a Portfolio Associate in related asset or investment firm.
• Proficient in MS Word and Excel; able to learn new software systems.

Skills

Client services

Series 7 license

Series 63 license

Team collaboration

MS Word

Excel

Job description

NYC-Midtown-Hybrid

Series 7/63 Minimum 1 year of Experience with High Net Worth Clients

Qualifications:

The ideal candidate will have 1-2 years of relevant Client Services experience and will work collaboratively with the entire team under the team's Chief Operating Officer. Must have Series 7 and 63 licenses within 3 months of hire. Ideally the candidate is already licensed.

This role operates as part of a larger team of ten, including five Portfolio Managers, two CFP® professionals and three other Portfolio Associates. True intellectual curiosity, organizational skills and attention to detail is critical in this role, paired with a “roll up your sleeves” attitude. Must be able to work well in a team environment with shared responsibilities.

Responsibilities:

• Strong client skills required; frequent phone and in-person client interactions
• Candidate will share administrative functions with the other Portfolio Associates
• Functions include opening new client accounts, preparing investment reports, and assisting in trading
• Foster client relationships with prompt attention to service requests from existing clients (e.g., distribution requests, name changes, address changes, etc.)
• Prepare client reporting on an ongoing basis
• Preferred 1-2 years of experience as a Portfolio Associate in related asset or investment firm
• Strong problem solver. Able to identify and resolve problems in a timely manner with minimal direction.
• Able to raise problems quickly or admit errors and resolve quickly if needed
• Ability to prioritize and plan work activities, change plans as workload dictates, and multitask
• Proficient in MS Word and Excel - ability to learn new software systems required
• Strong organizational skills required and ability to work with teams broadly across the Firm
• Detail-oriented and operate across different departments internally
• Must be an independent thinker, able to take initiative, and have confidence
• The right candidate will be approachable to clients and internal constituents