Registered Client Associate

Raymond James Financial, Inc.; Green Bay (WI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical + HSA Contribution

Retirement + Match

PTO + Market Holidays

Job summary

Raymond James Financial, Inc. in Green Bay, WI is seeking an administrative support professional to assist financial advisors, open new client accounts, and coordinate meetings. This onsite role emphasizes accuracy in paperwork and proactive client service.

The ideal candidate has 2+ years of industry experience, a bachelor’s degree is preferred, and licenses (SIE, Series 7, 66) or willingness to obtain them. Join a team focused on client service excellence and professional growth.

Qualifications

• 2+ years of industry experience.
• SIE, Series 7, 66, or equivalent – or willing to obtain in stated period.
• Bachelor’s degree preferred.

Responsibilities

• Service daily client inquiries over the phone and in-person, including scheduling meetings and greeting clients.
• Open new client accounts, process money movement, and research information as needed.
• Ensure client paperwork and documentation is accurate prior to submission and processing.
• Prepare letters, forms, and reports to assist with servicing existing clients and prospecting for new clients.
• Prepare various business summary reports and client-specific reporting as needed for review by the financial advisor.
• Create and maintain records and files utilizing Client Relationship Management (CRM) software.
• Actively engage in available training/cross-training and educational and/or professional development opportunities to remain current on industry policies and procedures.

Skills

CRM software

Microsoft Office

Effective communication

Education

Bachelor’s degree preferred

Job description

Essential Duties and Responsibilities

• Service daily client inquiries over the phone and in-person, including scheduling meetings and greeting clients
• Work both independently and within a dynamic team environment to provide administrative support to the financial advisors and branch office
• Open new client accounts, process money movement, and research information as needed
• Ensure client paperwork and documentation is accurate prior to submission and processing. Follow up to ensure accurate completion
• Prepare letters, forms, and reports to assist with servicing existing clients and prospecting for new clients
• Prepare various business summary reports and client-specific reporting as needed for review by the financial advisor
• Create and maintain records and files utilizing Client Relationship Management (CRM) software
• Actively engage in available training/cross-training and educational and/or professional development opportunities to remain current on industry policies and procedures
• Performs other duties and responsibilities as assigned

Knowledge, Skills, and Abilities

Knowledge of

• Company’s working structure, policies, mission, and strategies
• General office practices, procedures, and methods
• Basic investment concepts, practices and procedures used in the securities industry
• Financial markets, products and industry regulations

Skill in

• Client Relationship Management (CRM) software
• Microsoft Office
• Effective communication (in-person, virtual, phone and mail)

Ability to

• Operate standard office equipment and use required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases
• Analyze and research account information
• Organize, manage, and track multiple, detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced, task-oriented work environment
• Take initiative and proactively follow up on submitted items to ensure completion; resolve errors, questions or concerns
• Handle stressful situations and provide a high level of customer service in a calm and professional manner
• Analyze problems and establish solutions in a fast-paced environment
• Use mathematics sufficient to process account and transaction information
• Use appropriate interpersonal styles and communicate effectively
• Work both independently and as part of a team
• Provide a high level of customer service

Licenses/ Certifications

SIE, Series 7, 66, or equivalent – or willing to obtain in stated period

Education

Bachelor’s degree preferred

Experience

2+ years of industry experience

Workstyle

Onsite

Travel

None required

Benefits

• Medical + HSA Contribution
• Retirement + Match
• PTO + Market Holidays

Zuehlke Karcz Financial Group and its employees are independent contractors with respect to Raymond James, not employees of Raymond James. The term “Raymond James” includes, but is not limited to, Raymond James Financial Services, Inc. (“RJFS”) and Raymond James Financial Services Advisors. Inc. (“RJFSA”) as affiliates.

PLEASE NOTE: The benefits link and benefits description below do not apply to this job posting because the hiring entity is an RJFS independent branch and all RJFS associates at this branch are independent contractors with respect to Raymond James. If you are offered a position by this RJFS branch, employment and benefits will solely be offered by the branch and not by Raymond James.