Registered Client Associate

130 Raymond James Financial Services, Inc.; Green Bay (WI); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Medical + HSA Contribution

Retirement + Match

PTO + Market Holidays

dental

vision

life insurance

critical illness insurance and injury

disability benefits

retirement savings

paid time off (vacation/holidays/sick)

Job summary

ZK Financial Group is seeking a Registered Client Associate to join our team in a client-focused capacity. You will handle daily inquiries, schedule meetings, and greet clients while supporting financial advisors and the branch office with administrative tasks.

A strong eye for detail and client service mindset are essential. Ideal candidates will have experience in the financial industry, excellent communication skills, and the ability to work both independently and as part of a team.

Qualifications

• Experience in the financial industry and strong communication skills.
• Detail oriented with ability to maintain accurate client records.
• Proven ability to service clients and support financial advisors.

Responsibilities

• Service daily client inquiries by phone and in-person, including meetings and greetings.
• Provide administrative support to financial advisors and branch office.
• Open new client accounts, process money movements, and verify documents.
• Prepare letters, forms, and reports for servicing clients and prospecting.
• Maintain CRM records and generate client-specific reports.
• Engage in training and professional development opportunities.

Skills

Strong communication skills

Detail oriented

Customer service

Teamwork

Education

Bachelor's degree preferred

Tools

CRM software

Microsoft Office

Job description

Job Description Summary

Families don't have to be people who live together or are related to one another. They are people who are there for each other, helping to plan together, and looking forward to sharing in each other's achievements. At ZK Financial Group, we are seeking a Registered Client Associate to be part of our family. The ideal candidate has strong communication skills, experience working in the financial industry, and is detail oriented. Additionally, you must love dogs! (Yes, we said dogs; our office is dog friendly.)

Essential Duties and Responsibilities

• Service daily client inquiries over the phone and in-person, including scheduling meetings and greeting clients


• Work both independently and within a dynamic team environment to provide administrative support to the financial advisors and branch office


• Open new client accounts, process money movement, and research information as needed


• Ensure client paperwork and documentation is accurate prior to submission and processing


• Follow up to ensure accurate completion


• Prepare letters, forms, and reports to assist with servicing existing clients and prospecting for new clients


• Prepare various business summary reports and client-specific reporting as needed for review by the financial advisor


• Create and maintain records and files utilizing Client Relationship Management (CRM) software


• Actively engage in available training/cross-training and educational and/or professional development opportunities to remain current on industry policies and procedures


• Performs other duties and responsibilities as assigned

Knowledge, Skills, and Abilities

• Knowledge of Company's working structure, policies, mission, and strategies


• General office practices, procedures, and methods


• Basic investment concepts, practices and procedures used in the securities industry


• Financial markets, products and industry regulations


• Skill in Client Relationship Management (CRM) software


• Microsoft Office


• Effective communication (in-person, virtual, phone and mail)


• Ability to operate standard office equipment and use required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases


• Analyze and research account information


• Organize, manage, and track multiple, detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced, task-oriented work environment


• Take initiative and proactively follow up on submitted items to ensure completion; resolve errors, questions or concerns


• Handle stressful situations and provide a high level of customer service in a calm and professional manner


• Analyze problems and establish solutions in a fast-paced environment


• Use mathematics sufficient to process account and transaction information


• Use appropriate interpersonal styles and communicate effectively


• Work both independently and as part of a team


• Provide a high level of customer service

Licenses/ Certifications

• SIE, Series 7, 66, or equivalent - or willing to obtain in stated period

Education

• Bachelor's degree preferred

Experience

• 2+ years of industry experience

Workstyle

• Onsite

Travel

• None required

Benefits

• Medical + HSA Contribution


• Retirement + Match


• PTO + Market Holidays


• medical


• dental


• vision


• life insurance


• critical illness insurance and accident insurance


• disability benefits


• retirement savings


• paid time off (including vacation, holidays, and sick leave)


• parental leave

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

Zuehlke Karcz Financial Group and its employees are independent contractors with respect to Raymond James, not employees of Raymond James. The term "Raymond James" includes, but is not limited to, Raymond James Financial Services, Inc. ("RJFS") and Raymond James Financial Services Advisors. Inc. ("RJFSA") as affiliates. PLEASE NOTE: The benefits link and benefits description below do not apply to this job posting because the hiring entity is an RJFS independent branch and all RJFS associates at this branch are independent contractors with respect to Raymond James. If you are offered a position by this RJFS branch, employment and benefits will solely be offered by the branch and not by Raymond James.

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

Expectations for Associates

• Grow professionally and inspire others to do the same


• Work with and through others to achieve desired outcomes


• Make prompt, pragmatic choices and act with the client in mind


• Take ownership and hold themselves and others accountable for delivering results that matter


• Contribute to the continuous evolution of the firm

The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

We are a diversified financial services company providing wealth management, capital markets, asset management, banking and other services to individuals, corporations and municipalities. Founded in 1962 in St. Peterburg, Florida, rather than on Wall Street, we have always embraced being a different kind of financial services firm. Today, Raymond James has locations and subsidiaries across the United States, Canada, the United Kingdom and Germany, and is listed on the New York Stock Exchange under the symbol RJF.

Thanks for your interest in working with Raymond James.

Our business is deeply focused on people and their financial well-being. We are committed to helping individuals, corporations and institutions achieve their goals, while also supporting successful professionals and helping our communities prosper. We believe doing well and doing good aren't mutually exclusive. As an established but ever-evolving company, you can start - or continue - growing your career here. We invest in you with wide-ranging benefits and the support of leaders and colleagues who care. From development opportunities and enriching networking groups to prioritizing diversity, inclusion and the power of different perspectives, Raymond James is where good people grow. Our people-first culture is outlined in our Culture Blueprint. Check it out to see why many choose to work at Raymond James - and why they stay.