Regional Water & Wastewater Operations Leader

ARRO Water Services; Reading (Berks County); On-site; USD 120,000 - 160,000; Full time

Job summary

ARRO Water Services in Reading, PA seeks a Water/Wastewater Regional Operations Manager to oversee regional performance of facilities and supervise Operations Managers. The role ensures safe, compliant, and efficient operations while coordinating with the Director of Operations.

The position requires strong leadership, field oversight, and the ability to develop SOPs and maintenance plans across sites. Travel between facilities and on-call duties are expected.

Qualifications

• Minimum of 10 years of progressive experience in water/wastewater operations.
• Minimum of 5-10 years of supervisory or management experience, including oversight of managers or multiple sites.
• Valid PA Driver's License, Class C.
• Strong leadership, communication, analytical, and problem-solving skills.
• Advanced knowledge of wastewater and/or water treatment operations, DEP regulations, and permits.

Responsibilities

• Oversee regional operational performance across multiple facilities and support Operations Managers in daily operations and leadership responsibilities.
• Conduct regular field visits to assess facility conditions, operational practices, and team performance.
• Lead operations meetings, review operational performance, and address regional priorities and challenges.
• Develop, implement, and enforce SOPs and ensure consistent operating practices across the region.
• Support preventive maintenance programs and corrective action plans.
• Provide direct supervision, coaching, and performance management for Operations Managers.
• Support workforce planning, scheduling, staffing decisions, and resource allocation.
• Maintain strong client relationships and participate in client meetings as needed.
• Oversee regional operating budgets, contract performance, and procurement coordination.
• Ensure compliance with all federal, state, and local environmental and public health regulations.
• Oversee monitoring, reporting, permit compliance activities, and emergency response coordination.

Skills

Leadership

Communication

Analytical

Problem solving

Driver's license

Wastewater/water treatment knowledge

DEP regulations

Education

High school diploma or equivalent

Associate or Bachelor's degree preferred

Job description

ARRO Water Services in Reading, PA seeks a Water/Wastewater Regional Operations Manager to oversee regional performance of facilities and supervise Operations Managers. The role ensures safe, compliant, and efficient operations while coordinating with the Director of Operations.

The position requires strong leadership, field oversight, and the ability to develop SOPs and maintenance plans across sites. Travel between facilities and on-call duties are expected.