Regional Water & Wastewater Operations Leader

Paycom - ATS; Raleigh (NC); On-site; USD 110,000 - 140,000; Full time

Job summary

Paycom - ATS seeks an Area Manager to lead safe, compliant water and wastewater operations across multiple sites in Raleigh, NC. You will retain clients, develop staff, coordinate resources, and serve as the main operational link between field teams, clients, and the Director of Operations.

This role requires supervisory experience, a background in water/wastewater operations, and a valid U.S. driver’s license. A background check and pre-employment medical review are required.

Qualifications

• At least five years of experience in water and/or wastewater operations.
• Prior supervisory experience.
• NC Water Licensure (Grade B) and Grade 3 Wastewater or ability to obtain within 12 months preferred.
• Valid driver's license and U.S. citizenship required.
• Envirolink requires pre-employment background checks and drug testing.
• Pre-employment physical and medical-history review will be completed.

Responsibilities

• Direct regional operations to meet service levels and regulatory standards; lead client-retention efforts and resolve issues.
• Lead, coach, and develop operating teams; plan staffing; participate in hiring; set expectations; evaluate performance.
• Coordinate daily operations, maintenance schedules, and 24/7 on-call coverage; ensure timely incident response and reporting.
• Prepare and implement water, wastewater, and sludge operating plans, compliance reports, and sampling schedules.
• Develop and manage operating and capital budgets; monitor costs, productivity, and profitability.
• Manage work orders, projects, schedules, deliverables, and scope changes with required approvals.
• Coordinate contractors, purchases, invoices, timekeeping, and payroll inputs per company policy.
• Ensure equipment, vehicles, tools, supplies, and inventory are available and maintained; address reliability needs.
• Support strategic planning, client meetings; report risks, opportunities, and resource needs.
• Attend regular client and company meetings; perform other duties as assigned.

Skills

Staff leadership

Operations management

Budgeting & cost control

Client service

Regulatory compliance

Emergency response

Job description

Paycom - ATS seeks an Area Manager to lead safe, compliant water and wastewater operations across multiple sites in Raleigh, NC. You will retain clients, develop staff, coordinate resources, and serve as the main operational link between field teams, clients, and the Director of Operations.

This role requires supervisory experience, a background in water/wastewater operations, and a valid U.S. driver’s license. A background check and pre-employment medical review are required.