Regional Vice President - Texas

Holdings LLC; Dallas (TX); On-site; USD 180,000 - 280,000; Full time

Job summary

Boyd Group in Dallas, Texas seeks a Regional Vice President to manage 40–130 stores with $150M–$200M regional revenue. You will lead regional operations, drive profitability, and champion the company’s WOW standards.

The role requires developing market leaders, ensuring SOP adherence, and aligning teams with growth objectives across markets. You will partner with the Leadership Team to implement strategic plans, monitor performance, and foster an inclusive, high-performance culture.

Qualifications

• 15 years in increasingly responsible roles in business operations in high-volume, multi-site retail or service organization.
• 7 years leadership experience in a regional or multi-unit setting.
• Bachelor's degree in business, logistics, engineering, or related field preferred.

Responsibilities

• Lead regional operations to meet sales, profitability and EBITDA targets.
• Develop Market Managers and staff to align with SOPs and company mission.
• Ensure brand standards and safety compliance across markets.
• Drive growth through regional strategy and collaboration with Business Development.

Skills

Leadership

Fast-paced environment

Data-driven decisions

Presentation skills

Education

Bachelor's degree in Business Administration, Logistics, Engineering, or related field

Job description

Dallas, Texas We put our team members first. You'll receive a great salary and benefits, and experience the support and opportunity you deserve. You're empowered to make decisions. You control your future.

Job Description

Under the direction of the Divisional Vice President, the Regional Vice President (RVP) is responsible for the operation and results of 40 -130 stores with a total revenue of $150M-$200M within a designated area. Key areas of responsibility include directing the business and financial strategies for their region including delivering outstanding service to our clients, providing exceptional leadership to our staff, demonstrating expertise within our industry, and effectively contributing to company growth. The RVP is responsible for leading their regional team with the express purpose of meeting or exceeding sales, profitability and EBITDA targets. The RVP is a key member of the Operations Leadership Team and responsible for the development and performance of all market management in their region and for instilling the Boyd Group's Mission, Vision and objectives within their teams.

Key Job Responsibilities

People:

• Develop Market Managers and other key employees to understand the company mission to WOW every customer and be the best and ensure staff is following standard operating procedures (SOPs).
• Lead manpower planning and staffing initiatives in the region to ensure appropriate staffing levels.
• Develop an employee engagement strategy and build a culture of accountability through ongoing recognition and documentation of exceptional and substandard performance.
• Assess leadership talent, develop employees to take on greater responsibility and improve performance and actively manage leadership changes.
• Understand and ensure brand standards are met and maintained across markets and each location.
• Provide an equitable and inclusive work environment in which employees can perform at their best
• Stay up to date on current industry information and new trends through completion of required continuous education.

Safety:

• Reinforce all company safety programs and ensure safety of all employees through a clean and safe working environment by meeting company compliance standards for safety; including the use of personal protective equipment.

Customer Service:

• Establish a service excellence culture and build plans to deliver consistent execution of the WOW (Wow Operating Way) in all locations.
• Regularly monitor the evaluation process for shop performance to ensure teams are following standard operating processes as part of a systematic onsite assessment.
• Set regional goals for meeting Client Performance Goals. Actively foster positive client relationships through responsive communication and performance reviews with location managers.
• Actively engage with the Continuous Improvement team to improve employee and business performance and to ensure operational consistency.
• Develop a process to understand shop level performance and monitor monthly operational reviews (WoW ready Assessments) and audits (in-person) led by Market Managers.
• Monitor customer service performance and ensure Market Managers are achieving service expectations through active involvement in the resolution of customer concerns.
• Establish systems to monitor and manage workload within a region by effectively metering the business across the designated markets.

Growth:

• In alignment with Company direction, develop and implement clear strategy and plans to achieve financial targets and key performance metrics to align with company goals and objectives.
• Proactively communicate company directions and plans with team members with the express purpose of driving key initiatives and meeting performance expectations.
• Lead by example by personally participation in external marketing and team building activities and set the expectation of the direct report team to do the same as needed.
• Partner with the Business Development team and work to achieve the growth objectives of the assigned Region.

Education and/or Experience Required (including certifications)

• 15 Years in increasingly responsible roles in Business Operations in high volume, multi-site retail or service organization
• Bachelor's degree in Business Administration, Logistics, Engineering, or other industry-related field preferred
• 7 Years Leadership experience required
• Automotive industry or retail experience preferred

Required Skills/Abilities

• Ability to work in a fast-paced changing industry
• Ability to use data to project trends and improve business operations and financial performance E
• Excellent written and oral skills, both in presentation and development of materials; ability to present and influence credibly at all levels in an organization

Other Requirements

Internal Qualifications:

• Must have at least 3 years as a Market Manager or related multi-unit leadership

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties