Regional Travel Medical Scheduling Lead (Part-Time)

HealthGrades Analytics; Houston (TX); Sur place; USD 32 000 - 36 000; Temps partiel

Résumé du poste

HealthGrades Analytics is seeking a Part Time Medical Scheduling Supervisor to lead our scheduling team, ensuring timely, accurate, and professional patient support across the scheduling process. The role blends hands-on scheduling with team leadership, onsite training, and performance oversight, with regional travel to Houston and Central Texas areas.

The ideal candidate communicates effectively, stays highly organized, and thrives in a fast-paced healthcare setting, bringing experience in

Qualifications

• At least 1 year of patient scheduling experience required.
• Experience with an EMR/EHR system required.
• Previous supervisory or lead experience preferred.
• Strong verbal and written communication skills.
• Excellent organizational and time-management abilities.
• Willingness to travel throughout the assigned region.
• Onsite 60%+ work required.

Responsabilités

• Supervise, support, and coach scheduling staff to ensure daily operational goals are met.
• Monitor team performance and ensure KPIs, productivity metrics, quality standards, and scheduling goals are consistently achieved.
• Review scheduling activity and identify trends, opportunities for improvement, and performance gaps.
• Provide ongoing feedback, coaching, and accountability to schedulers.
• Assist with developing and implementing processes that improve scheduling efficiency and patient engagement.
• Escalate issues and provide solutions to leadership as needed.
• Spend 60% or more of working time onsite in scheduling operations.
• Travel throughout the assigned region to provide onsite training and coaching to schedulers.

Connaissances

Communication skills

Organization & time management

Coaching/Training

KPIs & data analysis

Travel willingness

Onsite 60%+ work

Team leadership

Outils

EMR/EHR system

Description du poste

HealthGrades Analytics is seeking a Part Time Medical Scheduling Supervisor to lead our scheduling team, ensuring timely, accurate, and professional patient support across the scheduling process. The role blends hands-on scheduling with team leadership, onsite training, and performance oversight, with regional travel to Houston and Central Texas areas.

The ideal candidate communicates effectively, stays highly organized, and thrives in a fast-paced healthcare setting, bringing experience in