Regional Traffic Management Center Operator

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 40,000 - 55,000; Full time

Job summary

Commonwealth of Pennsylvania's Department of Transportation is seeking a Regional Traffic Management Center Operator to monitor and manage roadway conditions across District 11 using advanced monitoring systems. The role emphasizes safe, efficient travel and rapid incident response.

The position offers full-time hours with a telework option after probation and maintenance of detailed records and coordination with law enforcement and neighboring districts.

Qualifications

• One year of experience evaluating and coordinating information related to traffic data, incidents or conditions.
• PA residency requirement.
• Ability to perform essential job functions.

Responsibilities

• Operate software and camera systems to observe roadway conditions and identify incidents.
• Control automated signs, sensors, and HOV lane systems to support safe travel.
• Provide real time traffic updates through message signs, advisory radio, and media communication.
• Coordinate with State Police, adjoining districts, and county agencies to address roadway concerns.
• Maintain detailed logs, closure reports, and equipment status information.
• Assist with diagnostics and testing of field devices managed by the traffic center.

Job description

THE POSITION

As a Regional Traffic Management Center Operator with the Department of Transportation, you will play a key part in monitoring and managing roadway conditions across District 11. This position allows you to build strong operational skills in a fast paced environment. You will work with modern technology to support safety, communication, and coordinated responses. This is a great opportunity to expand your career while helping improve travel for the motoring public.

THE POSITION

As a Regional Traffic Management Center Operator with the Department of Transportation, you will play a key part in monitoring and managing roadway conditions across District 11. This position allows you to build strong operational skills in a fast paced environment. You will work with modern technology to support safety, communication, and coordinated responses. This is a great opportunity to expand your career while helping improve travel for the motoring public.

DESCRIPTION OF WORK

This position focuses on monitoring traffic conditions, coordinating responses, and operating key communication and detection systems across the Interstate and Freeway network. You will support the safe and efficient movement of motorists by evaluating incidents and providing timely information. As a Regional Traffic Management Center Operator, you will perform the following duties:

• Traffic Monitoring: Operate software and camera systems to observe roadway conditions and identify incidents
• System Operation: Control automated signs, sensors, and HOV lane systems to support safe and efficient travel
• Information Sharing: Provide real time traffic updates through message signs, advisory radio, and media communication
• Incident Coordination: Work with State Police, adjoining districts, and county agencies to address roadway concerns
• Record Keeping: Maintain detailed logs, closure reports, and equipment status information
• Equipment Support: Assist with diagnostics and testing of field devices managed by the traffic center

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work schedule varies to cover this 24-hour Traffic Management Center, with a 30-minute lunch period.
• Telework: You may have the opportunity to work from home (telework) part-time, upon successful completion of probationary period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Bridgeville. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary:Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $46,827 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

Minimum Experience and Training Requirements:

• One year of experience evaluating and coordinating information related to traffic data, incidents or conditions.

Other Requirements:

• You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Veterans:

• Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.