Regional Technical Manager- Northeast

Johns Manville; Pennsylvania; Hybride; USD 96 000 - 132 000; Plein temps

Avantages offerts par ce poste

Health benefits

401(k) match

Paid vacation

Parental leave

Tuition reimbursement

Mentoring program

Résumé du poste

Johns Manville, a Berkshire Hathaway company, seeks a Regional Technical Manager to lead field technical operations for Roofing Systems across a geographic area including NJ, NY, PA, CT and MA. A technical Bachelor's degree or equivalent experience with 5+ years in customer-facing roofing is required, plus strong leadership and communication skills.

You will supervise field staff, collaborate with the District Sales Manager to target contractors, manage product complaints, and exercise repair

Qualifications

• Bachelor's degree in a technical discipline or 10 years of building product experience.
• Minimum 5 years' experience dealing with customers in a technical capacity in low slope commercial roofing.
• Thorough knowledge of roofing practices.
• Solid leadership and communication skills.
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook.

Responsabilités

• Supervise and develop field technical organization; including onboarding training plan and ongoing career development.
• Work with District Sales Manager to develop and implement a selective contractor base that grows sales.
• Respond to issues in a proactive manner and resolve installation issues with contractors.
• Have up to $10,000 repair procedure authority.
• Provide proactive services to increase quality and workmanship while meeting commitments.
• Respond to product complaints in a timely manner; may perform other related duties.

Connaissances

Customer service

Leadership

Negotiation

Communication

Problem solving

Formation

Bachelor's degree in a technical discipline

Outils

Microsoft Word

Excel

PowerPoint

Outlook

Description du poste

Who We Are

Johns Manville is a leading manufacturer and marketer of premium-quality insulation and commercial roofing, along with glass fibers and nonwovens for commercial, industrial and residential applications. Our products are used in a wide variety of industries including building products, aerospace, automotive and transportation, filtration, commercial interiors, waterproofing and wind energy. A proud member of the Berkshire Hathaway family of companies, we serve customers in more than 80 countries around the globe. We are committed to delivering positive and powerful experiences, because we are successful only when our employees and customers thrive. We are passionate, we care about people, we perform at a superior level, and we protect others and our environments. Pay Range $96,200.00-$132,200.00 Annual This is the base salary pay range that an applicant can expect to make upon hire. Pay within this range will vary based upon relevant experience, skills, and education among other factors. In addition, this position is eligible for an incentive bonus. The Regional Technical Manager will be responsible for all aspects of the field technical functions for Roofing Systems products or systems within a geographic area, supervises a field technical organization and works with the District Sales Manager to decide target contractor base and what actions are needed to achieve the business plan. Responsible for managing the product complaint process for a geographic area. The ideal candidate will live in the following states; New Jersey, New York, Pennsylvania, Connecticut, or Massachusetts.

Your Day-to-Day

Supervise and develop field technical organization; including initial onboarding training plan, product application, standard procedures related to the Technical Representative position, and ongoing career development Work with District Sales Manager, develop and implement a selective contractor base that grows sales and guarantee revenue profitably Respond to issues in a proactive manner and work with contractors to resolve installation issues Have up to $10,000 repair procedure authority Provide proactive services to our contractors to increase quality and workmanship while meeting commitments for our "Peak Advantage Contractor Program" Respond to product complaints in a timely manner, within one business day May be required to perform other related duties as assigned

What You Bring to the Team

Bachelor's degree in a technical discipline or 10 years of building product experience, with a minimum of 5 years' experience dealing with customers in a technical capacity in low slope commercial roofing or 3 years supervisory experience Thorough knowledge of roofing practices Thorough knowledge of legal issues relating to roofing or construction Solid leadership skills Solid customer service skills Strong interpersonal, verbal and written communication skills Proficient in Microsoft Word, Excel, PowerPoint, Outlook Proven negotiation and problem resolution skills Ability to work independently and in a team environment Ability to interface at all levels of the organization, both internally and externally Medium travel required (up to 50%) Must be able to drive a vehicle for long periods of time and carry a valid driver's license Primary work environment is not typical of an office setting #LI-MA1 #LI-REMOTE #P #D

Benefits

Johns Manville (JM) offers a wide range of benefits to employees. Some are subsidized by the company and others are fully employee-paid. Health benefits include a choice of comprehensive medical plans, a dental plan, vision plan, wellness program and critical illness insurance. JM sponsors a 401(k) plan which includes a sizeable company match. JM offers paid vacation and also provides paid sick and parental leave for eligible employees. Additionally, Johns Manville provides basic life Insurance, short-term and long-term disability coverage, an employee assistance program, and business travel accident coverage. Supplemental life insurance and accidental death and dismemberment insurance are available as well. The company also offers a variety of tax saving accounts; health spending account, traditional flexible spending account, and a dependent care spending account. JM also offers a tuition reimbursement program for undergraduate and certain graduate programs. Johns Manville supports employee growth with vast educational opportunities and a company-wide mentoring program. This program pairs employees and leaders to grow skills, build stronger internal networks and strengthen the company’s succession planning process. Johns Manville also offers soft and hard skills training facilitated by internal and external presenters. Our talent management team prioritizes the holistic growth of our workforce.

Diversity & Inclusion

Johns Manville believes diversity and inclusion in our workplace is critical for the long-term success of our company. We are committed to retaining, developing and attracting a diverse workforce that fosters an inclusive work environment in which all employees are treated with dignity and respect. This is the right thing to do for our employees, our company and our communities. Incumbent must be physically able to perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Johns Manville is a proud member of the Berkshire Hathaway family of companies, serving customers in more than 80 countries, supplying innovative products to the construction, aerospace, automotive, filtration and energy industries. With a more than 160-year legacy, we understand that our story continues to grow only with the right people saying, thinking and doing the right things. Make your story our story. Johns Manville believes diversity and inclusion in our workplace is critical for the long-term success of our company. We are committed to retaining, developing and attracting a diverse workforce that fosters an inclusive work environment in which all employees are treated with dignity and respect. This is the right thing to do for our employees, our company and our communities.