Regional Team Member Relations Specialist - All Regions

Hackensack Meridian Health; Edison (NJ); On-site; USD 87,000 - 107,000; Full time

Job summary

Hackensack Meridian Health is seeking a Regional Team Member Relations Specialist to lead complex investigations and advise HR Operations on employee relations matters across multiple sites. The role emphasizes confidentiality, analytical decision-making, and strong communication.

The position requires a Bachelor’s degree in HR-related field, at least 5 years of HR experience with 4 years in employee relations, and familiarity with US employment laws.

Qualifications

• Bachelor's degree in a related area or equivalent years of HR experience.
• Minimum of 5 years of relevant HR experience, including at least 4 years in employee relations and conducting complex investigations.
• Working knowledge of US Federal and State Employment laws (Title VII, ADEA, FLSA).
• Strong analytic skills and ability to present data to identify trends and offer strategic advice.
• Excellent communicator with ability to present information clearly to diverse audiences.
• Able to handle confidential information with integrity and adapt to a fast-paced environment.

Responsibilities

• Conduct thorough investigations into employee concerns, including harassment, workplace violence, discrimination, retaliation, and misconduct, and provide recommended actions.
• Monitor progress of corrective actions and progressive discipline from investigations.
• Manage investigations involving temporary/multiple locations (virtual and on-site).
• Serve as a consultative partner to HR Operations on terminations, reductions in force, performance improvement plans, and accommodations.
• Conduct climate assessments and work with TM Relations to implement risk mitigation strategies.
• Oversee action plans stemming from investigation trends and engagement surveys to enhance TM experience.
• Support Joint Commission, Department of Health, or other surveys as needed and implement tools/templates.
• Assist in rollout of TM Relations and compliance initiatives as assigned.

Skills

Critical thinking

Problem-solving

Negotiation

Analytical skills

Clear communicator

Verbal & written communication

Interpersonal skills

MS Office / Google Workspace

Education

Bachelor's degree in related area

Equivalent HR experience

Tools

MS Office

Google Workspace

Job description

Overview

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

This positon supports all regions: HMH Non acute sites and services including Physician Enterprise Clinics, Urgent Care, Corporate, Foundation and Joint Ventures

• This is a hybrid position based on business needs where physical site presence may be required**

Responsibilities

A day in the life of a Regional Team Member Relations Specialist at Hackensack Meridian Health includes:

• In partnership with HR Operations teams and in collaboration with Legal, conducts thorough investigations into TM concerns, some involving complex, high risk, and highly sensitive investigations including, but not limited, to allegations of harassment, workplace violence, discrimination, retaliation, employee misconduct, and provides recommended actions based on findings.
• Monitors the progress and completion of all corrective actions and progressive discipline flowing from internal investigations, including updating the HR internal tracking tool.
• Manages, advises on, and conducts investigations involving TMs both virtual and on site.
• Serves as a consultative partner and resource to the HR Operations teams on complex employment situations such as terminations, reductions in force, progressive discipline, corrective actions, performance improvement plans, and accommodations.
• Conducts climate assessments, and works with the TM Relations team to implement risk mitigation strategies in partnership with HR Operations.
• Partners with HR Operations to oversee the implementation of action plans stemming from investigation trends, compliance opportunities, engagement surveys, and climate assessments in support of enhancing our overall TM experience.
• Provides support to the HR Operations team on Joint Commission, Department of Health, or other surveys as needed. Implements tools and templates as needed.
• Supports the implementation of TM Relations and compliance initiatives as assigned
• Responsible for handling confidential and time sensitive material.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications

Education, Knowledge, Skills and Abilities Required:

• Bachelor's degree in a related area or equivalent years of related HR experience.
• Minimum of 5 years of relevant HR experience, including a minimum of 4 years of experience in employee relations and conducting complex investigations.
• Working knowledge of US Federal and State Employment laws including, but not limited to, Title VII, ADEA, and FLSA.
• Sound critical thinking, problem-solving and negotiating skills, with the ability to apply those skills to a wide range of HR issues.
• Strong analytic skills and ability to present data to identify trends and offer strategic advice.
• Excellent communicator with ability to present information in a clear and concise manner orally and in writing to ensure others understand ideas. Able to appropriately adapt message, style, and tone to accommodate a variety of audiences.
• Objective, approachable, and able to interact effectively with all levels of employees both in person and virtually in a positive and respectful manner.
• Able to maintain the highest level of personal integrity and confidentiality.
• Adaptable and flexible, and motivated to drive results in a fast-paced environment where change is a constant, and can meet deadlines with a strong sense of urgency and adaptability.
• Proficient with either MS Office or Google productivity tools.
• Able to develop processes and manage multiple projects simultaneously.
• Able to support rollout of a proactive TM and labor relations strategy focused on building leadership skills to promote TM engagement.

Education, Knowledge, Skills And Abilities Preferred:

• Bachelor's degree in Human Resources Management, Labor/Employee Relations, or Business.
• Bilingual or multilingual verbal communication skills.

Licenses And Certifications Preferred:

• HR Certification.

Compensation

Minimum rate of $97,011.20 Annually

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

Job Duties

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

• Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
• Experience: Years of relevant work experience.
• Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
• Skills: Demonstrated proficiency in relevant skills and competencies.
• Geographic Location: Cost of living and market rates for the specific location.
• Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
• Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.

Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.

In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.

Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility

As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.