Regional Supervisor - Dutchess County

Catholic Charities of the Archdiocese of New York; City of Poughkeepsie (NY); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Benefits included

Vacation & retirement plans

Job summary

Catholic Charities Community Services of Dutchess County is seeking a full-time Regional Supervisor for the Dutchess County Case Management Program. The role oversees daily case management operations, staff supervision, and outreach to parishes and community partners in Dutchess County.

The position offers a competitive annual salary, benefits, and opportunities to develop programs and manage budgets. Travel is expected as part of regional duties and to support multiple initiatives.

Qualifications

• MSW/MA preferred or in progress.
• College degree in Human Services or related field with supervisory/administrative experience is a plus.
• Five+ years of supervisory/administrative experience in a Human Services or Not-for-Profit organization.

Responsibilities

• Supervise daily activities of Case Management, Friends of Seniors, and other program initiatives.
• Provide training and regular supervision to staff and interns.
• Maintain updated information on local resources and share with staff.
• Monitor client database system and participate in data sharing across platforms.
• Provide direct case management support as needed and cover during vacancies or absences.
• Develop and monitor budgets and track program productivity and audits.
• Organize and oversee special projects and donor activities.
• Engage in community outreach and build partnerships with parishes and institutions.
• Collaborate with regulatory agencies, funders, and partner agencies.

Job description

Description

If you are someone seeking employment with an agency that has a vision and mission to help others, then look no further!

Catholic Charities Community Services of Dutchess County is looking for a full-time Regional Supervisor for the Dutchess County Case Management Program.

The annual salary for this position is $75,000. This position comes with benefits.

(4 weeks of vacation, 8 days of personal/sick, Medical, Dental, Vision, AFLAC plans, Retirement Plan, Life Insurance Plans)

Summary:

This position supervises the daily activities of Case Management, Friends of Seniors, and other Dutchess County programmatic initiatives. These initiatives include, but are not limited to, the special needs pantry program and all holiday programs. They oversee activities to ensure that the needs of vulnerable populations in our local communities are being served by Catholic Charities Community Services of Dutchess County and are responsible for regular outreach to Catholic parishes and institutions.

Essential Duties and Responsibilities

include the following:

• Provide training and regular supervision to Dutchess County Case Managers, Friends Of Seniors, interns, and other CCCSDC program staff.
• Maintain updated information on resources in Dutchess County and provide that to the staff.
• Actively utilize and monitor the agency-administered electronic client database system (currently Outcomes), using available reporting functions, and periodically review the cases in their area to ensure program service quality. Actively participate in system-wide data sharing through integrated digital referral systems (Unite Us) or other means.
• Provide direct case management services and maintain a limited caseload of clients, as needed. This includes coverage during vacancies, extended illnesses, and vacations.
• Ability to prepare grants or Request for Proposals to support the expansion of services.
• Develop and monitor budgets, track expenditures, monitor program productivity/contract deliverables and audits to determine that all program funding is used appropriately.
• Responsible for Special Dietary Needs Food Pantry in Dutchess County, including oversight of ordering, inventory maintenance, donation drives, and distribution.
• Responsible for organizing CCCSDC special projects. These include Stuff-the-Bus (June and November), Adopt-A-Family and Giving Tree (Christmas), and Back-to-School Supply giveaways (August) in collaboration with other Regional Case Management Supervisors of Catholic Charities.
• Monitor and track any donations provided to Dutchess County and submit donation logs to the Advancement Office monthly.
• Conduct outreach to build community relationships and promote an awareness and understanding of these programs and services and foster the work of Catholic Charities. Create and continue vibrant, multi-directional partnerships with Catholic pastors, parishes and institutions throughout the county.
• Collaborate with all regulatory agencies, funders, and community partner agencies. (i.e., DSS, DMH, Field Hall, etc.)
• Participate in agency and/or county-based committees as assigned or approved by Supervisor.
• Any other duties assigned by Supervisor or by program-specific needs.

Position Type and Expected Hours of Work

This is a full-time position. Days and hours of work are generally 9:00 AM to 5:00 PM Monday - Friday. Additional hours during evening and weekends are required to attend events and meet Agency and program needs.

Working conditions and physical demands required

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Travel at least 50% of the time using public transportation or vehicle, traverse city streets; occasionally ascend/descend stairs, and be exposed to outside weather conditions.
• Remain in a stationary position at a workstation and use a computer at least 40% of the time.
• Traverse neighborhoods that may require a high level of alertness and awareness of surroundings.
• Ability to work with the public and work with clients who require consistent and comprehensive support, some under potentially stressful conditions.
• Carry a laptop to offsite work locations.
• Possess a valid driver’s license and have access to reliable vehicle.

Qualifications Education and/or experience required

• MSW/MA preferred and will be strongly considered
• College degree and more than five years of supervisory/administrative experience in a Human Services or Not-for-Profit organization
• Proven years of professional growth

Skills, Licenses, and/or competencies required

• Bi-lingual – English / Spanish is a PLUS
• Knowledge of Dutchess County social service delivery systems (preferred)
• Excellent organizational, administrative, and grant preparation skills
• Excellent written, verbal, interpersonal and listening skills.
• Ability to be a team player and motivate others to do the same.
• Ability to supervise staff at remote locations.
• Ability to contribute to preparing programmatic policies and protocols
• Respect for and understanding of Catholic Social Teaching and Catholic tradition