Regional Study Coordinator

Labcorp; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in the pharmaceutical industry is seeking a Regional Study Coordinator to act as a liaison between client representatives and internal teams. The role involves managing local study activities, ensuring compliance with study specifications, and supporting continuous improvement initiatives. Ideal candidates will have strong communication and organizational skills, along with a relevant degree and customer service experience.

Qualifications

• At least 2 years of customer service experience, preferably in the pharmaceutical industry.
• Ability to excel in a fast-paced environment.

Responsibilities

• Act as a regional liaison between Client representatives and local CCLS platform.
• Manage day-to-day local study activities, including logistics and monitoring.
• Ensure detailed knowledge of SOW specifications.

Skills

Communication

Organizational Skills

Teamwork

Attention to Detail

Planning

Education

Bachelor's or Master's degree in relevant fields

Tools

MS Office

Job description

1. Act as a regional liaison between the Global Study Manager and various CCLS departments involved in the study.

Responsibilities:

1. Act as a regional liaison between assigned Client representatives (e.g., CRA, Site Monitors) and the local CCLS platform; occasionally represent the Global Study Manager in interactions with the main client contact.
2. Collaborate closely with the Global Study Manager throughout all study stages, from setup to closure.
3. Review the study Statement of Work (SOW) for local feasibility and provide recommendations to the Study Design Lead.
4. Ensure detailed knowledge of SOW specifications and understand their impact on operational aspects of the trial.
5. Manage day-to-day local study activities, including logistics, monitoring, and supplies, and keep the Global Study Manager informed.
6. Monitor and resolve local study issues, maintaining communication with the Global Study Manager.
7. Implement monitoring and performance metrics, taking corrective actions as needed.
8. Coordinate with the Global Study Manager on tasks related to the Global Monitoring Plan.
9. Work effectively in a matrix environment, handling tasks delegated to Regional Study Coordinators and other functional groups, demonstrating flexibility.
10. Participate in functional meetings (e.g., CLFs) and contribute to process updates.
11. Comply with CCLS Global Project Management strategies.
12. Support a culture of continuous improvement, quality, and productivity.
13. Perform other duties as assigned.

Interaction:

The Regional Study Coordinator interacts regularly with internal teams and occasionally with external clients.

Qualifications:

• Demonstrated ability to plan and prioritize.
• Strong communication and organizational skills.
• Attention to detail.
• Ability to excel in a fast-paced environment.
• Proven teamwork skills.
• Experience with department processes and tools.
• Ability to liaise with internal departments and facilitate meetings.
• Participation in process improvement initiatives.
• At least 2 years of customer service experience, preferably in the pharmaceutical industry (education may substitute for experience).

Education/Qualifications/Certifications:

• Bachelor's or Master's degree in relevant fields.
• Proficiency with computer and office software (e.g., Word, Excel, MS Access, Outlook).
• Strong interpersonal, influence, and negotiation skills.

Equal Opportunity:

Labcorp is an Equal Opportunity Employer committed to inclusion and diversity. We consider all qualified applicants without regard to race, religion, color, national origin, sex, family status, marital status, sexual orientation, gender identity, age, veteran status, disability, or genetic information.

Additional Information:

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About Labcorp:

Labcorp, or Laboratory Corporation of America Holdings, is a leading American S&P 500 company headquartered in Burlington, North Carolina.