Regional Staffing Coordinator – Healthcare (NHTD/TBI)

Always Compassionate Home Care

Melville (NY)

On-site

USD 60,000 - 65,000

Full time

7 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Always Compassionate Home Care is seeking a Staffing Coordinator for NHTD/TBI services in Melville, NY. The role focuses on coordinating staffing for participants, matching qualified staff by skills and location, and ensuring timely assignments within DOH regulations.

Requires a 2–3 year background in staffing or healthcare operations, a related bachelor’s degree, and experience with Westchester or Orange County regions. On-site work with regional staffing support is expected.

Qualifications

Bachelor's degree in Healthcare Administration, Human Resources, Business Administration, or related field.
2–3 years in staffing, scheduling, healthcare operations, home care, or care coordination.
Experience in Westchester County and/or Orange County staffing required.
Familiarity with NHTD and/or TBI Waiver Programs preferred.
Knowledge of NYS DOH regulations and Medicaid Waiver programs preferred.

Responsibilities

Coordinate staffing for all NHTD and TBI participant referrals and active cases.
Match qualified staff to participants based on skills, location, availability, language preferences, and participant needs.
Maintain communication with Account Managers, Service Coordinators, Clinical Operations, and referral sources regarding staffing status.
Monitor open cases and proactively identify staffing gaps to minimize service delays.
Coordinate participant start-of-service dates with all interdisciplinary team members.
Maintain accurate staffing records within agency scheduling and electronic record systems.
Assist with employee onboarding by ensuring all required credentials, training, and compliance documentation are completed before assignment.
Verify employee eligibility to provide waiver services based on program and agency requirements.
Collaborate with Human Resources to monitor employee compliance, license expirations, background clearances, and required trainings.
Respond promptly to staffing emergencies, schedule changes, employee call-outs, and participant service interruptions.
Coordinate replacement staffing to ensure uninterrupted participant services.
Monitor staffing utilization and productivity while supporting efficient workforce allocation.
Prepare staffing reports, vacancy reports, and workforce metrics for leadership.
Maintain compliance with New York State Department of Health regulations, Medicaid Waiver requirements, and agency policies.
Participate in quality improvement initiatives designed to improve staffing efficiency and participant satisfaction.
Perform other duties as assigned.