Regional Social Services & Activities Director - State Veterans Homes

STG International; Winston-Salem (NC); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Generous PTO

Job summary

STG International seeks a Regional Social Services & Activities Director to oversee psychosocial services and therapeutic activity programs across multiple long-term care facilities. You will ensure regulatory compliance, drive person-centered care, support survey readiness, and enhance resident quality of life through social services and activity programming.

The role requires leadership experience, knowledge of CMS regulations, and proficiency with MDS 3.0 documentation, with regular travel to

Qualifications

• Bachelor's degree required in relevant field.
• Licensure as LSW/LCSW preferred; CTRS preferred.

Responsibilities

• Oversee social services and activities across multiple facilities to ensure quality and regulatory compliance.
• Lead CMS regulation adherence and ensure psychosocial assessment and MDS documentation accuracy.
• Support survey readiness and participate in state and federal surveys.
• Provide staff training and leadership coaching for Social Services and Activities teams.

Skills

Leadership experience

CMS regulations knowledge

MDS 3.0 documentation

Travel willingness

Long-term care experience

Education

Bachelor's degree in Social Work, Human Services, Therapeutic Recreation, or related field

LSW/LCSW (preferred)

CTRS (preferred)

Job description

Job Summary

Regional Social Services & Activities Director responsible for overseeing psychosocial services and therapeutic activity programs across multiple long-term care facilities. The role ensures regulatory compliance, promotes person-centered care, supports survey readiness, and enhances resident quality of life through effective social services and activity programming.

Essential Functions

Social Services Oversight

• Ensure compliance with federal regulations, including F‑Tags related to psychosocial well‑being and resident rights.
• Monitor and audit social service documentation, assessments, and care plans.
• Support completion of psychosocial assessments (including MDS sections related to mood, behavior, discharge planning).
• Assist with discharge planning processes and safe community transitions.
• Provide guidance in managing complex family dynamics and grievance resolution.
• Support facilities with behavioral health coordination and community resource partnerships.
• Participate in survey preparation and support during state and federal surveys.

Activities & Life Enrichment Oversight

• Ensure therapeutic recreation programs meet regulatory requirements and resident‑centered standards.
• Audit activity calendars, documentation, participation tracking, and care plans.
• Promote individualized, meaningful engagement opportunities.
• Support development of specialized programs.
• Ensure compliance with infection control and safety standards in group programming.

Quality Assurance & Performance Improvement

• Monitor quality measures related to psychosocial well‑being, depression, behaviors, and resident satisfaction.
• Participate in QAPI initiatives.
• Track trends and develop corrective action plans when needed.
• Support improvements in resident satisfaction survey scores.
• Participate in survey preparedness and mock surveys.

Education & Leadership Support

• Provide training and ongoing education to Social Services and Activities staff.
• Assist in onboarding new department heads.
• Conduct competency evaluations and leadership coaching.
• Develop best‑practice toolkits and standardized processes.
• Promote interdisciplinary collaboration between nursing, therapy, and resident services.

Operational & Strategic Support

• Assist with staffing assessments and recruitment of department leaders.
• Provide interim support when vacancies occur.
• Support budget management for activities departments.
• Ensure compliance with state licensure requirements for social work and therapeutic recreation (as applicable).
• Travel regularly to assigned facilities.

Required Experience and Skills

• Bachelor's degree in Social Work, Human Services, Therapeutic Recreation, or related field.
• Licensed Social Worker (LSW/LCSW) preferred.
• Certified Therapeutic Recreation Specialist (CTRS) preferred.
• Minimum 3‑5 years’ experience in long‑term care.
• Minimum 2 years in a leadership role (Social Services Director or Activities Director).
• Strong knowledge of CMS regulations for long‑term care.
• Experience with MDS 3.0 documentation related to psychosocial and activity sections.
• Ability to travel frequently within assigned region.

Working Conditions / Physical Requirements

The position primarily involves sitting, standing, walking, twisting, reaching, bending/stooping, pushing and pulling (typical weight of 5 lbs. and maximum weight of 30 lbs.), and lifting (minimum weight of 5 lbs. and maximum weight of 100 lbs.). The role requires repetitive finger movements as well as hearing and talking on the phone and in person. The candidate must be able to continuously deal effectively with stress created by residents, multiple tasks, noises, interruptions, and work cooperatively as part of the health care team while maintaining a pleasant attitude.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Benefits

Competitive benefits package includes medical, dental, vision, 401(k) with company match, and generous PTO policy.

Equal Opportunity Employer

STGi is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.