Regional Site Specialist (RSS)

NCBioImpact; North Carolina; Sur place; USD 60 000 - 85 000; Plein temps

Avantages offerts par ce poste

Healthcare

Employee benefits

Résumé du poste

Thermo Fisher Scientific is seeking a traveling support professional to provide on-site and remote assistance across multiple customer facilities. Responsibilities include inventory, order and chemical management, glass wash operations, and dock/shipping coordination.

Ideal candidates will have a high school diploma (bachelor's preferred), 4 years in a lab setting, and experience with GMP, GxP, IATA/DOT, and OSHA guidelines. Strong communication and MS Office skills are required.

Qualifications

• High school diploma or equivalent required; bachelor’s degree in a related field preferred.
• 4 years of related experience in a laboratory setting is preferred.
• GxP experience and IATA/DOT certification, knowledge of OSHA General Industry requirements are a plus.
• Strong verbal and written communication and customer service orientation.

Responsabilités

• Travel to provide support at multiple customer facilities; travel 70–80% of the time.
• Inventory management: stock room, POU management, dispensing of products.
• Order management: order entry, expediting, customer service support.
• Chemical management: receive, register, and track chemical containers.
• Glass wash operations: end-to-end glass wash sterilization processes including inspection of glassware.
• Dock and shipping management.
• Drive process improvement culture.
• May perform other responsibilities as assigned by management.

Connaissances

Verbal communication

Written communication

Customer service

Microsoft Office

Multi-tasking

Safety awareness

Formation

High school diploma or equivalent

Bachelor's degree preferred

Military service/training in lieu of degree considered

Outils

Microsoft Office

Description du poste

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Various outside weather conditions, Warehouse, Will work with hazardous/toxic materials

Job Description

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer.

How do we make an impact?

Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer's laboratory's business needs.

What will you do?

• Travel to provide support at multiple customer facilities for scheduled and unscheduled gaps in coverage; in some cases, for extended periods.

• Inventory Management: Stock room, POU management, dispensing of products, etc.

• Order Management: Order entry, order expediting, customer service support, etc.

• Chemical Management Receive, register, and track chemical containers, etc.

• Glass wash Operations: End-to-end glass wash sterilization processes including inspection of glassware, etc.

• Dock and Shipping Management

• Drive Process Improvement culture

• May perform other responsibilities as assigned by management

This role is a traveling position covering the XX region. Travel will be required 70-80% of the time. The ideal employee will be located in either XX or XX.

Education

High school diploma or equivalent required. Bachelors degree in a related field preferred, or a combination of education and experience that demonstrates the required skills. Military Service/Training in lieu of a degree may also be considered.

Experience

• 4 years of related experience within a laboratory setting is preferred. Experience working in customer service preferred.

• GxP Experience and IATA/DOT certification, knowledge of OSHA General Industry requirements are also a plus.

Knowledge, Skills, Abilities

• Strong verbal and written communication skills, and desire to deliver excellent customer service. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific's values.

• Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software. Uses organizational skills to multi-task and meet due dates as needed.

• Demonstrates the ability to understand the complexity of various work environments and work safely following all policies and procedures.

Physical Requirements / Work Environment

• Work areas may include spaces where chemical-based allergens are in use (such as penicillin, tetracycline, etc.)

• Depending on the area of the building, personal protective equipment must be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, steel-toe shoes (required for all colleagues), bump hats, and/or safety glasses.

• Regularly required to lift 30 - 40lbs, and up to 50lbs occasionally.

• Regularly use equipment including pushcarts, pallet jacks, mobile cylinders, forklifts, etc. to push/pull up to 100lbs

• Regularly required to stand, walk and conduct manual material handling (twisting, bending, reaching, lifting, etc.) for prolonged periods.

• Ability to work in environments with varied temperatures (cold rooms, outside, etc.)

• Ability to work overtime or independently as needed.

• As a condition of your employment with Thermo Fisher Scientific, you must successfully complete and satisfy Thermo Fisher's pre-employment screening (including background check and drug test) and any customer-mandated screening, credentialing, or badging requirements. Customer requirements may differ from or exceed Thermo Fisher's criteria.

Candidates must reside within a 50-mile radius of the [insert Metro Area Name]. Additionally, the position requires the ability to respond to assigned customer sites within one hour of notification.

Benefits

We offer competitive remuneration, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Accessibility/Disability Access

Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.

• This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.