Regional Service Manager - The Home Depot

OmniMax New Logo; Chicago (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Company Car

Job summary

Gibraltar Building Products is seeking a Regional Service Manager for the Chicago, IL area. The role serves as the primary field liaison between Gibraltar, retail partners, and consumers within an assigned territory, driving merchandising excellence and supporting sales growth.

The position involves conducting store audits, delivering product training, maintaining retailer relationships, and ensuring consistent execution of company initiatives and merchandising standards.

Qualifications

• Exceptional written and verbal communication skills required.
• Strong time management and organization skills required.
• Proven ability to analyze markets and competitive trends.

Responsibilities

• Territory Management: Execute regional business plans aligned with company growth objectives and identify market opportunities.
• Merchandising Execution: Conduct regular store visits to evaluate merchandising standards and audit product placement, signage, pricing, and planogram compliance.
• Retail Partner Relationships: Build productive relationships with store managers and train retail teams on Gibraltar merchandising standards and product knowledge.
• Sales and Business Development Support: Educate THD OSRs on Gibraltar’s portfolio and monitor sales trends to recommend corrective actions.

Skills

Communication skills

Time management

Organizational skills

Market analysis

Education

Bachelor’s degree in business or related field

Job description

The Regional Service Managerserves as the primary field liaison between Gibraltar, retail partners, and consumers within an assigned territory. This role is responsible for driving merchandising excellence, supporting sales growth, maintaining strong retailer relationships, conducting store audits, delivering product training, and ensuring consistent execution of company initiatives and merchandising standards.

Duties and Responsibilities

A typical day may include:

Territory Management

• Execute regional business plans aligned with company growth objectives
• Identify market opportunities, competitive threats, and operational improvements
• Perform market research and analysis and gather customer and consumer feedback to improve product
• Maintain accurate records of store visits and merchandising audits

Merchandising Execution

• Conduct regular store visits to evaluate merchandising standards
• Audit product placement, signage, pricing, and planogram compliance
• Identify and report out-of-stock conditions and space erosion

Retail Partner Relationships

• Build productive relationships with store managers, department managers, merchandising supervisors, and district leadership
• Train and coach retail teams on Gibraltar merchandising standards, product knowledge, and best practices
• Review product category merchandising in the store, reporting on the maintenance of the standards and expectations by giving feedback to the local team and online

Sales and Business Development Support

• Work with THD OSRs to educate them on Gibraltar’s portfolio.
• Assist retail teams in understanding product features and customer benefits.
• Monitor sales trends and recommend corrective actions when needed

Requirements

We are searching for a candidate with:

• Bachelor’s degree in business or related field preferred.
• 1 to 3 years related sales experience; prefer experience with Home Depot.
• Exceptional written and verbal communication skills required.
• Strong time management and organization skills required.
• Proven ability to analyze markets and competitive trends.
• Ability to operate with high sense of urgency and personal initiative and respond to multiple deadlines while maintaining good coordination and communication with colleagues and staff.
• Passionate commitment to quality, follow through and high attention to detail.
• Must have the ability to travel up to 70% of the time.

Position Details

• Full Time
• Located in: Chicago, IL
• Company Car

About Us

Gibraltar Building Products is a leading North American building products manufacturer, with several manufacturing facilities across the United States and Canada. As the top supplier in the residential roof ventilation, drainage and roofing accessories markets, Gibraltar Building Products has extensive scale, top brands such asAirVent,Amerimax, Appleton Supply, Architectural Mailboxes, Award Metals, Berger, DOT Metals,Flamco, Florence,NorWesCo, Nu-Ray Metals, Millenium Metals, Quality Aluminum Products, SBC Supply, southeastern , Verde. Our portfolio of Brands can be found in the nation's largest home center retailers and building product distributors. Gibraltar Building Products is a segment of Gibraltar Industries, Inc (Nasdaq: Rock) a leading manufacturer and provider of products and services for the Residential,Agtech, and Infrastructure markets. To learn more about what makes us #GibraltarProud, visit our website: www.gibraltar1.com

Gibraltar is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, religion, national origin, arrest record, ancestry, age, physical or mental disability, sexual orientation, transgender status, genetic information, marital status, citizenship status, veteran status, pregnancy, or any other status protected by federal, state, or local law. Upon request and consistent with applicable laws, Gibraltar will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.

Disclaimer

The information in this descriptionindicatesthe general nature and level of work performed by employees within this classification. It is not designed tocontainor be interpreted as a comprehensive inventory of all duties, responsibilities, and qualificationsrequired ofemployees assigned to this job.