Regional Service Manager, Industrial & Marine Refrigeration

Certified Industrial Partners; Seattle (WA); On-site; USD 110,000 - 170,000; Full time

Job summary

Highland Refrigeration is seeking a Regional Service Manager to lead field service operations across the Pacific Northwest, supervising technicians at multiple customer sites. You will own scheduling, cost control, safety compliance, and customer relationships for industrial and marine refrigeration projects.

You will direct installation, repair, maintenance and testing work, ensuring compliance with drawings and safety standards, while supporting field staff and driving efficiency.

Qualifications

• 7+ years in industrial or marine refrigeration.
• 3+ years supervising field technicians.
• Hands-on refrigeration experience (compressors, condensers, vessels, controls).
• Knowledge of OSHA PSM, IIAR standards, and lockout/tagout.
• Ability to estimate labor & material costs and manage jobs to budget.
• Valid driver’s license.

Responsibilities

• Schedule and dispatch Service Technicians across multiple job sites.
• Direct installation, repair, maintenance, and testing work; ensure conformity to drawings/specs/safety standards.
• Troubleshoot complex system problems and support field technicians.
• Manage customer relationships and ensure timely service commitments.

Skills

Industrial refrigeration

Supervising field technicians

Job costing & estimating

OSHA PSM IIAR standards

Budget management

Valid driver’s license

Job description

Highland Refrigeration is seeking a Regional Service Manager to lead field service operations across the Pacific Northwest, supervising technicians at multiple customer sites. You will own scheduling, cost control, safety compliance, and customer relationships for industrial and marine refrigeration projects.

You will direct installation, repair, maintenance and testing work, ensuring compliance with drawings and safety standards, while supporting field staff and driving efficiency.