Pacific Northwest Regional Refrigeration Service Leader

Highland Refrigeration; Seattle (WA); On-site; USD 120,000 - 150,000; Full time

Job summary

Highland Refrigeration in the Seattle area is seeking a Regional Service Manager to lead our field service operations across the Pacific Northwest. You will oversee service technicians, scheduling, and performance while ensuring projects meet safety and quality standards.

You will own job costing, materials and labor estimation, and maintain strong customer relationships with industrial and marine refrigeration clients.

Qualifications

• 7+ years of industrial or marine refrigeration experience.
• 3+ years supervising field technicians.
• Hands-on experience with refrigeration systems, including compressors, evaporators, condensers, vessels, and controls.
• Working knowledge of OSHA Process Safety Management (PSM), IIAR standards, and lockout/tagout procedures.
• Proven ability to estimate labor and materials and manage jobs to budget.
• Valid driver's license with a driving record that meets company insurance requirements.

Responsibilities

• Schedule and dispatch Service Technicians across multiple job sites to meet customer commitments.
• Direct installation, repair, maintenance, and testing work; ensure compliance with drawings, specifications, and safety standards.
• Troubleshoot complex system problems and support field technicians as needed.
• Estimate material and labor costs and manage job costs to budget.

Skills

Leadership

Scheduling

Customer relations

Cost estimation

Safety compliance

Tools

Zoho Suite

Job description

Highland Refrigeration in the Seattle area is seeking a Regional Service Manager to lead our field service operations across the Pacific Northwest. You will oversee service technicians, scheduling, and performance while ensuring projects meet safety and quality standards.

You will own job costing, materials and labor estimation, and maintain strong customer relationships with industrial and marine refrigeration clients.