Regional Self Parking Manager

Parking Management Company

Nashville (TN)

On-site

USD 90,000 - 130,000

Full time

36 hours ago

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Job summary

Parking Management Company seeks a Regional Commercial Parking Manager to lead multiple hotel self-parking operations, mentor managers, and drive financial performance across a region. You will build client relationships, implement best practices, and oversee budgeting and reporting.

The role requires travel to sites, on-site leadership across locations, and a strong focus on service quality, efficiency, and growth opportunities. Compensation is salary-based with bonus opportunities.

Qualifications

High school diploma or GED required with 3+ years supervisory and related hospitality management experience preferred.
Management or leadership training/certifications are preferred as well.
Valid driver’s license and reliable transportation required; background check clearance.

Responsibilities

Oversee multiple hotel self-parking operations and managers within the region.
Develop and nurture client relationships; promote growth opportunities and services.
Create and review revenue reports, budgets, and P&L statements; manage labor costs.
Recruit, hire, and onboard managers; mentor teams for service excellence.
Travel to sites for performance oversight, launches, and client meetings.

Skills

Client relationships

Leadership

Analytics

Training

Payroll management

Communication & reporting

Adaptability

Education

High school diploma or GED

3+ years supervisory experience

Leadership/training certifications

Tools

Revenue management software

Scheduling software

Operations software

Job description

The Regional Commercial Parking Manager is a capable, hands-on leader responsible for overseeing multiple hotel self-parking operations and managers within an assigned region. This individual ensures operational excellence, mentors, and develops team members, and maintains exceptional service standards. Success in this role requires strong business acumen, the ability to build and grow client relationships, and a commitment to achieving financial targets.

Primary Objective

The primary objective of this position is to expand and enhance the assigned region by increasing both the number of accounts and the financial performance of existing accounts. Key activities include generating leads, securing new business, nurturing client relationships, and strengthening financial reporting.

Duties and Responsibilities

Operational Leadership

In this capacity, the Regional Manager provides leadership and oversight for all assigned locations and associated teams. Working closely with operations management, the Manager sets and refines performance measures to maintain high-quality service. A key element of this role is the implementation of strategies designed to streamline operations, uphold efficiency, and ensure compliance with company standards. The Regional Manager also directs the adoption of corporate initiatives and best practices across the region.

Business Development

To support continued growth, the Regional Manager proactively seeks out new business opportunities by leveraging company marketing resources and engaging potential clients. This includes promoting various services, such as valet parking, self-park, and other revenue-generating offerings. Additionally, the Manager collaborates with Human Resources and Division Leadership to develop market-competitive programs that support broader organizational goals.

Financial oversight is a critical responsibility, involving the creation, review, and maintenance of revenue reports, budgets, profit-and-loss statements, and other accounting documents. The Manager ensures labor and non-labor budgets are managed efficiently across locations within the region. Regular communication with senior leadership includes weekly written and verbal summaries, as well as active participation in operational meetings to address financial performance and strategic adjustments.

Team and Client Engagement

Another integral aspect of the role is the recruitment, hiring, and onboarding of managers who can effectively support local operations. The Regional Manager fosters a culture of continuous improvement by creating and implementing programs that boost both employee morale and guest satisfaction. Beyond internal teams, the Manager is responsible for strengthening client relations, building trust, and identifying new opportunities for partnership and growth.

Travel and Communication

Due to the geographic scope of the role, travel may be required, focusing on site visits to oversee performance, address challenges, and support new account launches. Ongoing communication is essential, providing consistent updates and performance insights into leadership. In some cases, the Manager may need to use a personal cell phone to manage operational matters effectively.

Supervisory Responsibilities

Actively involve staff in planning, decision-making, and process improvement while taking full responsibility for team performance. Maintain an open and accessible leadership style, providing regular feedback, supporting skill development, and encouraging professional growth. Seek and apply feedback from both internal and external customers, promote a culture of quality, and continuously work to enhance processes, services, and supervisory skills to drive team success.

Additional Responsibilities

Other tasks may be assigned as needed to support the company’s overall operational and financial objectives, with the expectation that the management remains flexible and responsive to evolving business needs. Attend required staff meetings and complete assigned training modules in a timely manner. Including but not limited to the ability to work flexible hours when needed may be required.

Knowledge, Skills, and Abilities

Competency/Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

High school diploma or general education degree (GED); 3 year minimum previous supervisory and related customer service/hospitality management experience is preferred; management or leadership related training/certifications/business is preferred as well.

Certificates and Licenses

A valid driver’s license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position.

Advanced Client Management Skills

This role demands a high level of expertise in building and maintaining strong client relationships. Success hinges on effectively communicating with stakeholders, understanding their needs, and promptly resolving any issues. The ability to anticipate evolving client requirements, coordinate responses across multiple locations, and adjust strategies as necessary all play an integral part in ensuring client satisfaction and long-term partnerships.

Strong Analytical and Problem-Solving Abilities

The candidate must have the capability to dissect complex data and situations, particularly related to revenue and payroll. This includes pinpointing and rectifying discrepancies in revenue reporting, unraveling the root causes of operational inefficiencies, and creating effective solutions to boost performance.

Effective Training and Leadership Skills

A successful Regional Manager needs practical knowledge of basic training methods, operational software, and essential leadership principles to guide teams effectively. They must demonstrate hands-on coaching, team building, and adaptability across multiple sites. Ultimately, flexible leadership, accountability, and clear communication ensure consistent operations and engaged employees.

Payroll Management

Expertise in managing payroll focused on scheduling and overtime control. The ability to instruct managers in creating efficient schedules and monitoring these for operational efficiency supports the role’s aim to optimize labor costs.

Technological Proficiency

A solid grasp of relevant technology, particularly in PMC’s revenue management and scheduling software, is essential. Collaborating with IT departments and external vendors for the successful rollout of new technologies underlines this requirement.

Excellent Communication and Reporting Skills

Regularly reporting to operations and HR, as well as effective communication with various departments and external vendors, is crucial. The ability to communicate complex information in a clear and concise manner is key in this role.

Adaptability and Flexibility

The candidate needs to be adaptable to changing environments and flexible in managing various demands, especially in a role that involves frequent travel and the capacity to handle unexpected challenges in project management and revenue operations.

The work environment for this role includes both indoor and outdoor settings, requiring collaboration with teams, vendors, and clients on-site and in corporate environments. Associates may frequently use computers, communicate via phone, and perform duties in or around corporate office settings.

Physical Demands

Requirements may include extended periods of sitting, standing, walking, and the ability to lift moderate weights when necessary. Specific vision abilities—close, distance, peripheral, depth perception, and focus adjustments—may be required to ensure on‑site awareness and safety.

Cell Phone Use

Employees may be required to use personal cell phones for work‑related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work‑related phone usage will follow company policy.

Pay Transparency

PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity.

Additional Compensation and Benefits