Commercial Parking Manager - San Antonio, TX

Parking Management Company; San Antonio (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health Benefits – Medical, vision and dental insurance – Upon eligibility

401K – Upon eligibility

Supplemental Insurance – Life insurance and critical illness

Bonus opportunities

Internal leadership development program

Paid time off

Tuition assistance through Bellevue University – Up to $5,250 per year

Nationwide discounts through Perks at Work

Job summary

Parking Management Company is looking for a Commercial Parking Manager to oversee operations at multiple facilities in San Antonio, Texas. This role includes staff management, revenue tracking, and maintaining excellent customer service.

The ideal candidate will possess strong leadership skills, with at least one year of supervisory experience in parking operations. The position is full-time and committed to delivering a seamless parking experience while driving efficiency and profitability.

Qualifications

• Minimum one year of supervisory and related customer service/hospitality experience.
• Strong leadership skills with experience in parking operations, customer service, and financial oversight.

Responsibilities

• Oversee daily operations of commercial parking facilities.
• Handle scheduling, staffing, and quality assurance at each location.
• Track revenue, payroll, and expenses to highlight trends.

Skills

Competitive client management

Strong analytical and problem-solving abilities

Effective training and leadership skills

Technological proficiency

Excellent communication and reporting abilities

Ability to adapt and be flexible

Education

High school diploma or GED

Management or leadership training

Job description

Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and porter/bell services across multiple industries including hotels, resorts, healthcare, and event venues. PMC serves as an extension of the hospitality experience—delivering seamless, high-touch service to partners and guests alike.

Position Summary

The Commercial Parking Manager oversees the daily operations of one or multiple commercial parking facilities, ensuring efficiency, profitability, and excellent customer service. This role is responsible for staff management, revenue tracking, client relations, and operational compliance. The ideal candidate is a strong leader with experience in parking operations, customer service, and financial oversight.

Primary Objective

To ensure the efficient, profitable, and customer-focused operation of commercial parking facilities by overseeing daily management, staff performance, financial accountability, and client satisfaction. The Commercial Parking Manager is responsible for optimizing parking operations, maintaining safety and compliance, and delivering a seamless parking experience while driving revenue growth and operational excellence.

Essential Duties and Responsibilities

Client Relationship Management

Serve as the main point of contact with each property, fostering open communication, promptly addressing concerns, and ensuring contractual obligations are consistently met. Build trust with hotel stakeholders and proactively seek feedback to support service improvements and additional business opportunities.

Daily Operational Oversight

Handle scheduling, staffing, and quality assurance at each location. Conduct frequent site visits to identify and resolve operational issues—such as equipment malfunctions or process inefficiencies—while maintaining consistent standards of customer service.

Financial and Administrative Tasks

Track site-level revenue, payroll, and expenses to highlight trends or irregularities. Collaborate with the Regional Director on cost-control measures and accurate record‑keeping to keep each site financially sound and aligned with budget expectations.

Team Supervision and Training

Recruit and train hourly associates, set clear performance goals, and provide ongoing coaching. Model professional behavior and uphold company policies to maintain a supportive environment that promotes employee satisfaction and strong customer service outcomes.

Communication and Reporting

Provide regular status updates—including weekly summaries and performance reports—to inform the Regional Director of progress, challenges, and needs across all accounts. Use personal devices for rapid coordination in emergencies or time-sensitive situations.

Travel and Communication

Travel may be required for site visits, new account launches, and ongoing communication. Use a personal cell phone as needed to manage operational matters effectively.

Supervisory Responsibilities

Involve staff in planning, decision-making, and process improvement, while taking full responsibility for team performance. Maintain an open and accessible leadership style, provide regular feedback, and encourage professional growth.

Additional Responsibilities

Support the company’s overall operational and financial objectives. Attend required staff meetings, complete assigned training modules promptly, and work flexible hours as needed.

Knowledge and Critical Skills / Expertise

Competitive client management, strong analytical and problem-solving abilities, effective training and leadership skills, payroll management expertise, technological proficiency, excellent communication and reporting abilities, and adaptability/flexibility.

Competency / Qualifications

High school diploma or GED. Minimum one year of supervisory and related customer service/hospitality experience. Preferred management or leadership training, certifications, or business education.

Certificates and Licenses

A valid driver's license and reliable transportation, with an acceptable motor vehicle record (no more than three moving violations in three years). Clean background check required.

Work Environment

Indoor and outdoor settings, collaboration with teams, vendors, and clients on‑site and in corporate environments. Exposure to outdoor weather conditions and moving vehicles.

Physical Demands

Extended periods of standing, walking, and lifting moderate weights. Vision requirements (clear distance and near vision, depth perception, focus adjustments).

Cell Phone Use

Employees may be required to use personal cell phones for work-related communication. Reimbursement follows company policy.

Pay Transparency

PMC is committed to pay transparency and equity. The company complies with Equal Employment Opportunity laws and related compensation laws.

Benefits

• Health Benefits – Medical, vision and dental insurance – Upon eligibility
• 401K – Upon eligibility
• Supplemental Insurance – Life insurance and critical illness
• Bonus opportunities
• Internal leadership development program
• Paid time off
• Paid training
• Tuition assistance through Bellevue University – Up to $5,250 per year
• Nationwide discounts through Perks at Work
• Military‑friendly employer

Employment Terms

Employee at Will

Employment with PMC is on an at‑will basis. A 120‑day introductory period applies.

Fair Labor Standards Act (FLSA)

This position is classified as exempt; no overtime pay for hours beyond 40 in a work week.

Employee Leave

PMC complies with all state-specific paid leave requirements, including FMLA and state paid family leave.

Equal Employment Opportunity (EEO)

Parking Management Company is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

ADA and Equal Employment Opportunity Compliance

PMC will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity.

Job Details

Job Title: Commercial Parking Manager
Department: Commercial Parking Division
Directly reports to: Commercial Parking Area Manager
Schedule: Full Time
Status: Exempt
Compensation: Salary plus bonus opportunities (Salary may vary depending on market and experience)