Regional Sales Operations Lead

Coloplast; Arlington (VA); On-site; USD 60,000 - 85,000; Full time

Job summary

Kerecis is seeking a Regional Operations Support Specialist based in the Arlington area to support sales regions with order processing, benefit investigations, inventory management and shipments. You will coordinate with Sales, Finance and Compliance to ensure timely delivery and accurate invoicing.

You will train the sales team, maintain CRM compliance, prepare reports, and act as the first escalation point for issues.

Qualifications

• Bachelor's degree from an accredited college or university.
• 3+ years of work experience.
• Strong communication and process enforcement skills.
• Superior organization: ability to prioritize, plan and adhere to deadlines.
• Ability to work in an intense, fast paced, matrixed, multinational work environment.
• Team player capable of working effectively with variety of departments.
• Self-motivation, ability to work with limited supervision.
• Strategic, analytical approach and thorough understanding of sales and inventory management.
• Effective communication and strong interpersonal skills.

Responsibilities

• Regional responsibility for receiving and ensuring processing of benefit investigations, customer orders, shipping, invoicing, collections, as well as fielding and directing customer inquiries.
• Assist with the creation and updating of SOPs in the Employee Handbook & Operations Guide.
• Process and coordinate submission of new accounts in coordination with Sales Representatives and Regional Directors.
• Oversee product inventory in their region and ensure an adequate supply on hand to support sales operations.
• Ensure all daily and monthly reports are disseminated for orders, sales and benefit investigations.
• Collect product and process feedback from the Region and implement processes and systems to better help operations.
• Educate the sales force on proper inventory management and product handling to be compliant with the FDA.
• Train the sales team in the region on administrative tasks.
• Be the first line of escalation for the sales team.
• Perform other duties assigned by management.

Skills

Communication

Process enforcement

Organization

Teamwork

Self-motivation

Analytical

Interpersonal skills

Multinational environment

Education

Bachelor's degree

Job description

Kerecis is seeking a Regional Operations Support Specialist based in the Arlington area to support sales regions with order processing, benefit investigations, inventory management and shipments. You will coordinate with Sales, Finance and Compliance to ensure timely delivery and accurate invoicing.

You will train the sales team, maintain CRM compliance, prepare reports, and act as the first escalation point for issues.