Regional Sales Manager- West

Ropeworks; Northern (KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

MISTRAS Group, Inc. is seeking a Regional Sales Manager to manage and grow key customer relationships within a defined geographic territory, with a strong focus on NDT services and the OneSource portfolio. This field-based role requires close collaboration with operations and management.

You will hunt high-value targets, build a robust pipeline, lead renewals, pricing discussions, and coordinate with operations to ensure project delivery and customer satisfaction. Travel 30-50% as needed.

Qualifications

• Industry specific and/or NDT experience a plus.
• Experience in Sales and Marketing.
• Valid Driver’s License.
• Travel between 30% - 60% to customer sites/trade shows when the business need is required.
• Able to work in a fast-paced, self-directed environment.

Responsibilities

• Develop and execute regional sales strategies aligned with Mistras’ OneSource solution portfolio, with a focus on NDT.
• Identify and pursue new account opportunities through proactive prospecting, networking, and market engagement.
• Maintain and expand relationships with assigned key accounts to ensure high retention, satisfaction, and growth through upsell and cross-sell.
• Generate and manage customer quotes and proposals, ensuring pricing accuracy and solution alignment with operational capabilities.
• Maintain an active pipeline of qualified leads and opportunities; track all progress in the company’s CRM system with precision.
• Partner with operations to ensure successful project delivery and a high level of customer satisfaction.
• Deliver accurate forecasts, sales reports, and pipeline visibility on a regular basis to management.
• Act as a voice of the customer by sharing insights on market trends, customer challenges, and competitive activity.
• Lead and support contract renewals, pricing discussions, and scope expansion efforts for strategic accounts.

Skills

Hunter mentality

Strategic thinker

Customer-first mindset

Resilience

Strong communicator

Data-driven

Job description

Job Category: Inspection and NDT services

The Regional Sales Manager is responsible for managing and growing key customer relationships within a defined geographic territory while actively developing new business opportunities. This role will focus on strategic hunting of high-value targets and account expansion with existing clients. The ideal candidate combines strong commercial acumen, technical service knowledge, and disciplined sales execution to drive sustainable revenue growth. This is a field-based role requiring close collaboration with operations and management.

MAJOR RESPONSIBILITIES/ACTIVITIES:

• Develop and execute regional sales strategies aligned with Mistras’ OneSource solution portfolio, with a focus on NDT.
• Identify and pursue new account opportunities through proactive prospecting, networking, and market engagement.
• Maintain and expand relationships with assigned key accounts to ensure high retention, satisfaction, and growth through upsell and cross-sell.
• Generate and manage customer quotes and proposals, ensuring pricing accuracy and solution alignment with operational capabilities.
• Maintain an active pipeline of qualified leads and opportunities; track all progress in the company’s CRM system with precision.
• Partner with operations to ensure successful project delivery and a high level of customer satisfaction.
• Deliver accurate forecasts, sales reports, and pipeline visibility on a regular basis to management.
• Act as a voice of the customer by sharing insights on market trends, customer challenges, and competitive activity.
• Lead and support contract renewals, pricing discussions, and scope expansion efforts for strategic accounts.
• Travel within the region to customer sites, events, and internal meetings as needed (estimated 30-50%).

DESIRED COMPETENCIES:

• Hunter mentality – motivated by winning new business and building lasting customer relationships
• Strategic thinker – able to align customer challenges with tailored service solutions
• Customer-first mindset – passionate about delivering value and solving problems
• Resilience and persistence – handle complex sales cycles and competitive pressure effectively
• Strong communicator – clear, persuasive, and confident in customer-facing discussions
• Data-driven – uses CRM, forecasting, and market intelligence to make informed decisions

MINIMUM REQUIREMENTS:

• Industry specific and/or NDT experience a plus.
• Experience in Sales and Marketing
• Valid Driver’s License
• Travel between 30% - 60% to customer sites/trade shows when the business need is required
• Able to work in a fast-paced, self-directed environment.

ESSENTIAL PHYSICAL FUNCTIONS:

• Frequent lifting up to 30 lbs.

This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

MISTRAS Group, Inc. is committed to equal employment opportunity. Employment decisions including initial hiring and all matters involving the terms and conditions of employment will be made without regard to any protected class under applicable law. If hired, the employment relationship is “At-Will,” which means that employment can be terminated at any time, and for any reason, at the option of either the Company or the employee. Please direct questions about these policies to a MISTRAS Group, Inc. Human Resources representative.

Note to Applicants:

Smoking is prohibited in all indoor areas of the Company. Employees may use designated smoking areas (if established) in accordance with applicable state and local law.

Rhode Island Applicants: The Company is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island, and is therefore covered by the state’s workers’ compensation law.

Massachusetts Applicants: I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Maryland Applicants: I UNDERSTAND THAT UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT ANY INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAPH OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Mistras Group, Inc. is an Equal Opportunity Employer/Veterans/Disabled:

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.