Regional Sales Manager

US Lawns; Orem (UT); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

FSA

401(k)

Employee Stock Ownership Plan

Paid Vacation

Sick Time

Life Insurance

Long-term Disability Insurance

Job summary

D.L. Evans Bank is a community bank operating for over a century in Southern Idaho and Northern Utah. We seek a Mortgage Department Supervisor in Utah to lead loan officers, ensure compliance, and drive performance in originations and customer service.

The role emphasizes coaching, process management, cross-department coordination, and upholding the bank's reputation in the community. Full-time employment with benefits awaits the right candidate.

Responsibilities

• Supervises Mortgage Department personnel to drive performance.
• Reviews loan documents and ensures compliance procedures; counsels staff on deficiencies.
• Coaches staff, conducts regular meetings, and ensures training needs are met.
• Coordinates mortgage origination processes with branches and related departments.
• Promotes cross-selling of bank retail products by mortgage staff and support teams.
• Maintains professional relationships with customers, realtors, and builders; resolves issues.

Job description

Job Description

1. Effectively supervises Mortgage Department personnel, ensuring optimal performance.

• Provides leadership to assigned mortgage loan officers through effective objective setting, delegation, and communication.Works with employees to establish and meet department and individual goals.
• Reviews loan documents and packages and verifies that loan officers are following established compliance procedures. When deficiencies are identified, affected employees are counseled and problems are resolved timely.
• Conducts regular staff meetings and one-on-ones.
• Ensures that personnel are well trained, effective, and optimally utilized and scheduled. Monitors training needs and implements programs as required.
• Promotes cross-selling of Bank retail products by mortgage loan officers and support staff. Set goals and tracks progress as needed.
• Conducts performance appraisals as required. Formulates and implements corrective actions as needed.
• Provides support and assistance to mortgage loan officers as needed.
• Actively recruits and trains mortgage loan officers.

2. Assumes responsibility for the effective and professional completion of assigned loan origination functions.

• Interviews, takes applications, and processes preliminary documentation for loan requests. Discusses loan alternatives, credit criteria, interest rates, and loan documentation in such a manner as to elicit positive responses from customers.
• Performs follow-up work as necessary to achieve conditional approval within established time frames.
• Notifies customer if loan is referred back to officer due to issues with ratios or credit ratings.
• Advises customers of loan approval or denial. Explains loan denials precisely and clearly to customers.
• Completes lending operations in accordance with established Bank policies and legal requirements.

3. Assumes responsibility for establishing and maintaining effective and professional business relations with customers, realtors and building professionals.

• Answers questions and requests and resolves problems.
• Informs customers of Bank loan policies and services.
• Counsels customers regarding money management and financial matters.Counsels customers whose loan requests were denied, explaining reasons and alternatives.
• Maintains and projects the Bank's professional reputation.

4. Assumes responsibility for establishing and maintaining effective communication and coordination with Bank personnel and with management.

• Coordinates functions with related departments and Branches and provides support as needed.
• Assists residential mortgage lending personnel as needed.
• Keeps management informed of area activities and of any significant problems.
• Attends and participates in meetings and committees as required.
• Completes required records and reports.

5. Assumes responsibility for related duties as required or assigned, including:

• Maintaining the professional reputation of D.L. Evans Bank.
• Always Promoting D.L. Evans Bank.
• Serving as a representative for D.L. Evans Bank in the community.
• Keeping the work area clean, secure, and well-maintained.
• Completing special projects as assigned.
• Attending meetings as required.
• Fulfilling security responsibilities associated with this position.

Company Description

D.L. Evans Bank is a community bank and has been since 1904. For many years, we have provided premier banking services to the residents of Southern Idaho and Northern Utah while fostering a working environment for our employees dedicated to teamwork and excellent customer service.

D.L. Evans Bank is an Equal Opportunity Employer – veterans/individuals with disabilities.

VEVRAA Federal Contractor.

EOE/AA/Vets/IWD.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• FSA
• 401(k)
• Employee Stock Ownership Plan
• Paid Vacation
• Sick Time
• Life Insurance
• Long-term Disability Insurance