Regional Route Planner

Advanced Drainage Systems, Inc.; Bessemer City (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading manufacturer in stormwater solutions seeks a Regional Route Planner to manage delivery routes and customer relations. The role involves optimizing logistics, ensuring timely deliveries, and maintaining high service standards. Ideal candidates will be self-motivated with strong problem-solving skills and experience in logistics.

Qualifications

• 1-2 years office or computer experience preferred.
• Knowledge of FMCSA and State DOT requirements.
• Ability to work 40+ hours weekly, including nights and weekends.

Responsibilities

• Design and optimize delivery routes to maximize efficiency.
• Confirm delivery times and maintain customer relations.
• Communicate route plans and updates to drivers.

Skills

Problem Solving

Communication

Organizational Skills

Conflict Resolution

Self-motivated

Dependable

Team-oriented

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Overview

Advanced Drainage Systems is a leading manufacturer of stormwater and onsite septic wastewater solutions, committed to sustainability and innovation. With a vast manufacturing and distribution network, we deliver high-quality products across multiple industries while recycling over half a billion pounds of plastic annually. At ADS, we foster a culture where diverse perspectives drive better ideas, ensuring every employee feels valued, heard, and empowered to make an impact.

Responsibilities

At ADS, no idea is off limits, and we celebrate creativity and bold moves. For more than 50 years, ADS has been manufacturing innovative and environmentally friendly alternatives to traditional materials. Headquartered in Hilliard, Ohio, we are a multi-billion-dollar stormwater management company, manufacturing pipes and ancillary products. Our products help prevent flooding, increasing quality of life in urban, suburban, and rural areas. We also operate the largest plastic recycling company in North America, creating a circular economy by diverting over 500 million pounds of plastic from landfills annually. ADS has a global network of over 60 manufacturing plants and 30 distribution centers.

We have compelling stories to tell, and we need your help sharing them. To learn more about ADS, please visit our website at www.adspipe.com.

Role Overview

The Regional Route Planner is responsible for managing driver and customer relations within a designated region. This role involves developing and optimizing delivery routes, ensuring timely deliveries, and maintaining high customer service standards. The ideal candidate will possess strong problem-solving skills, excellent communication, and a thorough understanding of logistics and transportation planning.

Primary Job Responsibilities

1. Route Planning and Optimization

• Design and optimize delivery routes to maximize efficiency and reduce costs.
• Use route planning software to ensure optimal routes.
• Adjust routes based on traffic, weather, and other factors.
• Build executable loads within regions and schedule delivery stops safely.
• Maximize driver productivity and fleet utilization.
• Schedule regional orders to meet delivery goals and deadlines.
• Leverage partnerships with carriers like DHL and UPS for cost-effective loads.
• Coordinate with the Freight team for regional fleet support.
• Update trip information and check BOL discrepancies daily.
• Prepare driver pick slips and communicate delivery plans.
• Monitor open RMAs and schedule pickups accordingly.

Customer Relations

• Confirm delivery times and contact details with customers.
• Serve as the main contact for delivery inquiries and issues.
• Maintain strong relationships with key customers.
• Collaborate with Customer Service and Sales on orders.
• Perform BOL audits and manage backorders.

Communication and Coordination

• Communicate route plans and updates to drivers and stakeholders.
• Coordinate escalation challenges for critical deliveries.
• Provide regular updates to the Regional Freight Manager.

Problem Solving

• Proactively resolve route-related issues.
• Analyze delivery data for improvements.
• Implement contingency plans for disruptions.

Compliance and Safety

• Ensure activities comply with policies and regulations.
• Promote safety culture among drivers and staff.
• Conduct route audits for safety compliance.
• Support the Stop Work Obligation Program.

Qualifications

This role requires working 40+ hours weekly, including nights and weekends as needed.

Skills and Knowledge

• Self-motivated, dependable, team-oriented.
• Quick learner with strong communication skills.
• Intermediate proficiency in Microsoft Office.
• Strong organizational and conflict resolution skills.
• Knowledge of FMCSA and State DOT requirements, including HOS rules.

Educational & Experience Requirements

• High School Diploma or equivalent.
• 1-2 years office or computer experience preferred.

ADS values diversity and is an Equal Opportunity Employer. We support an inclusive workplace where everyone can be their authentic selves.