Regional Retail Director

Bass Pro Shops; Hampton (VA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Employee discounts

Job summary

Bass Pro Shops in Hampton, VA is seeking a Regional Director to lead day-to-day operations for the Mid-Atlantic & Eastern Carolinas region across multiple stores. This role drives sales, margins, and customer experience while overseeing merchandising and regional initiatives.

The position requires hands-on leadership of store managers, strategic budgeting, talent development, and strong financial acumen, with extensive travel to stores and a focus on safety and standards.

Qualifications

• Minimum of 5+ years in high volume, multi-store retail management.
• Experience overseeing store managers and operations across multiple locations.
• Strong financial planning, budgeting, and cost control skills.
• Proven ability to recruit, train and develop leadership talent.
• Ability to travel frequently to store locations (85% of time).

Responsibilities

• Directly supervise Store Managers and oversee all stores in the region.
• Develop and execute financial plans for sales, margin, and expenses.
• Coordinate merchandising and product assortments by region and locality.
• Lead customer service programs and ensure safe, clean store environments.
• Recruit, hire, and develop high-level management associates.
• Collaborate with facilities, HR, and information systems for store productivity.

Skills

Retail leadership

Budgeting

Staff development

Customer service

Financial analysis

Education

Bachelor's degree in Business or related field

Tools

POS systems

MS Excel

Job description

## Regional Retail DirectorApply: Hampton, VA: Full time: Posted Today: End Date: December 5, 2026 (30+ days left to apply): R270485*Here at Bass Pro Shops we are looking to reel in our next passionate and customer focused retail operations leader to join as a Regional Director for our Mid-Atlantic & Eastern Carolinas region.* ## ***POSITION SUMMARY:***The Regional Director is responsible for the day-to-day operation of a group of stores. ***ESSENTIAL FUNCTIONS:**** Directly supervises the Store Managers and indirectly all other Managers in the Stores within group.* Works directly with the stores and merchants to develop and maintain proper merchandise assortments, that properly reflect regional and local customer demands.* Assists with the selection of advertised product.* Develops and executes annual financial plans for sales, gross margin, operating expenses, and net income for each store.* Meets or exceeds financial plans as set by the Company through analysis of business trends, timely communications to the stores, regional meetings, conference calls, store visits, etc.* Develops customer service programs that enhance customer experience.* Works with stores to ensure all customers opportunities are resolved.* Ensures that stores maintain clean, organized, and safe environment for all associates and customers.* Ensure that stores maintain building facility and all equipment and that safety controls are in place in each store.* Works with Human Resources to source, recruit, hire, develop and train high level management associates to fill vacancies and to provide candidates for the future growth of the Company.* Carries out supervisory responsibilities in accordance with the Company’s policies and applicable laws, including interviewing, hiring, and training, planning, assigning, and directing work; measuring and evaluating performance; rewarding and disciplining associates; addressing complaints and resolving problems.* Coordinate communication with info systems to develop and prioritize projects to improve store productivity and customer service. Other duties as assigned. Member of Facilities Governance Committee and responsible for Basic store standards.* Working from a store location and traveling to all supported locations 85% of the work time, or 4.5 days per week in stores.* ALL OTHER DUTIES AS ASSIGNED ***EXPERIENCE/QUALIFICATIONS:**** Experience: Minimum of 5+ years in high volume, “big box” Manager or Multi Store Retail management.* Must possess and maintain a valid driver’s license.* Ongoing verification of driving eligibility will be conducted to ensure compliance with company and regulatory standards.* Must be at least 18 years old to qualify for this position.***KNOWLEDGE, SKILLS, AND ABILITY:**** Ability to calculate figures and amounts such as discounts, commissions, and percentages* Ability to define problems, collect data, establish facts, and draw valid conclusions* Ability to interpret a variety of other financial, legal, and technical information* Ability to read and analyze certain reports. Ability to write reports and business correspondence.* Ability to write reports and business correspondence* Ability to effectively present information and respond to questions from Managers, associates, customers, and the public* Ability to conduct meetings and presentations to groups* Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems* Demonstrated strong interpersonal skills* Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff* Demonstrated use of Team concept of Management ***TRAVEL REQUIREMENTS:**** 85% of time spent in physical store locations ***PHYSICAL REQUIREMENTS:**** Constantly stand and/or walk during shift* Constantly communicate with others to exchange information ***INDEPENDENT JUDGEMENT***:* Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.**Full Time Benefits Summary:** Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!* Medical* Dental* Vision* Health Savings Account* Flexible Spending Account* Voluntary benefits* 401k Retirement Savings* Paid holidays* Paid vacation* Paid sick time* Bass Pro Cares Fund* And more!**We will be accepting applications on an ongoing basis.**