Are you a passionate quality leader with a strong background in the chemical industry and a drive for continuous improvement? We are seeking a Regional Quality Manager, Americas to lead and strengthen quality programs across multiple manufacturing sites throughout the region.
In this highly visible role, you will partner with regional leadership, site quality teams, operations, technology, and commercial stakeholders to drive quality excellence, improve business performance, and ensure alignment with global quality strategies. You will play a critical role in advancing quality management systems, supporting ISO certifications, leading complex investigations, and fostering a culture of continuous improvement across the organization.
RESPONSIBILITIES
- Lead and support quality management programs across multiple sites within the Americas region.
- Implement and drive the Global Quality Strategy through regional initiatives and improvement projects.
- Ensure consistent deployment and alignment of global quality processes and standards across the region.
- Partner with regional management teams to identify quality improvement opportunities and implement effective solutions.
- Develop and execute Quality Improvement Plans (QIPs) to reduce risk, improve compliance, and lower the cost of poor quality.
- Analyze quality performance data, identify trends, establish priorities, and report regional quality KPIs on a monthly basis.
- Support manufacturing sites with complex quality challenges, root cause investigations, and problem-solving activities.
- Lead or support investigations related to major customer complaints and significant production quality issues.
- Serve as the primary customer contact for major quality-related matters within the region.
- Ensure effective management of Quality Management Systems (QMS), including CAPA, complaint handling, change control, audits, process validation, calibration, and management reviews.
- Lead external certification efforts, including ISO standards and other applicable industry requirements.
- Support onboarding, training, and development of quality professionals across regional sites.
- Actively contribute to the development and execution of the Global Quality strategic plan.
REQUIRED SKILLS AND EXPERIENCE
Experience
- Minimum of 10 years of successful work experience in the chemical or comparable industry.
- Experience in quality leadership, technical support, manufacturing, or related functions.
- Proven track record of driving quality improvement initiatives across multiple sites or locations.
- Experience working with ISO-certified management systems and quality auditing programs.
- Strong analytical, critical-thinking, and root-cause problem-solving capabilities.
- Excellent communication, presentation, and stakeholder management skills.
- Ability to influence and lead cross-functional and multicultural teams.
- Strong understanding of Quality Management Systems, quality tools, and continuous improvement methodologies.
- Knowledge of statistical quality tools such as SPC and SQC.
- Good user-knowledge of SAP.
- Ability to make sound decisions in complex situations while balancing business risks and priorities.
- Strong relationship-building and networking skills across all organizational levels.
- Hands‑on, results‑oriented approach with a passion for process improvement and operational excellence.
- Willingness to travel extensively throughout the Americas region (approximately 40% of time).
QUALIFICATIONS
- Master’s Degree in Chemistry or in Chemical Engineering strongly preferred.
- Quality manager and auditor certificates preferred.