Regional Quality Assurance Manager — QMS & Compliance

DSV Road GmbH; New Johnsonville (TN); On-site; USD 105,000 - 115,000; Full time

Job summary

DSV - Global Transport and Logistics in the United States is seeking a Regional Quality Assurance Manager to lead the development, improvement, and execution of the site QMS across warehouse operations. You will drive quality metrics, coordinate audits, and maintain compliance with GMP, FDA, ISO, HACCP, 21 CFR, and SQF standards while training site teams and guiding corrective actions.

Requirements include 5+ years managing a medium to large warehouse, 2 years as a Quality Manager, High School

Qualifications

• Must have High School diploma or GED. Bachelor's degree preferred.
• 5 years' experience in a medium to large warehouse in a management capacity.
• 2 years' experience as a Quality Manager.
• Knowledge of warehouse operations with basic GMP as necessary
• Preferred knowledge of ISO, HACCP, 21CFR, FDA, SQF

Responsibilities

• Develop and maintain the site QMS documentation such as procedures, work instructions, visuals.
• Support all client related and applicable QMS requirements.
• Coordinate all requirements related to the 5 Star Site Certification Program.
• Responsible for managing requirements related to Quality & Training.
• When applicable, create and maintain HACCP program to support Food Safety Policy and Food Defense Plan.
• Ensure site is compliant with applicable GMP standards and FDA regulations.
• Establish and maintain quality standards for all critical functions supporting the operation.
• Train site management and employees on the QMS components and requirements.
• Lead site teams to respond to client complaints, internal errors with regards to root cause and solutions in support of corrective and preventive action process.
• Serve as the primary contact for any external or internal audits, with development of any resulting action plans
• Assist with coordination of recalls, hold notifications, stop-shipments, etc., in consultation with customer management.
• Compile and submit assigned daily, weekly, and monthly reports to site and/or supported clients.
• Develop and monitor key performance indicators and metrics for quality related processes.
• Conduct and/or participate in all required department quality related meetings.
• Adhere to all company policies and procedures or other communicated rules and/or regulations.
• Sponsor the site Training Program including coordinating training documentation
• Perform all duties assigned by the site General Manager deemed necessary to achieve client satisfaction.

Skills

Quality management

Quality audits

Root cause analysis

QMS documentation

Education

High School diploma or GED

Bachelor's degree preferred

Job description

DSV - Global Transport and Logistics in the United States is seeking a Regional Quality Assurance Manager to lead the development, improvement, and execution of the site QMS across warehouse operations. You will drive quality metrics, coordinate audits, and maintain compliance with GMP, FDA, ISO, HACCP, 21 CFR, and SQF standards while training site teams and guiding corrective actions.

Requirements include 5+ years managing a medium to large warehouse, 2 years as a Quality Manager, High School