Regional Property Manager (Gateway Rising)

MidPen Housing Corporation; Menlo Park (CA); On-site; USD 91,000 - 103,000; Full time

Benefits offered by this job

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

403(b) Retirement Investment

Employee Education Reimbursement

FSA for Childcare, Medical, and Commut

EAP Program

Pet Insurance

Paid Time Off

Company Holidays

Wellness Days

Job summary

MidPen Housing Corp. seeks a Regional Property Manager to oversee a portfolio of multi-family affordable properties and lead Community Managers.

You will ensure strong fiscal performance, regulatory compliance, and exceptional resident services as a liaison between properties, internal teams, and external stakeholders. Reporting to the Associate Director of Property Management, this role supports portfolio growth across Northern California and emphasizes mission-driven housing operations with

Qualifications

• Bachelor's degree and 5+ years of multi-family property management experience (800+ units)
• Tax Credit Specialist and Certified Occupancy Specialist certs required or obtainable within 6 months
• Minimum 4 years of multi-family property management experience (2 years in affordable housing preferred)
• At least 4 years of supervisory experience managing direct reports
• Proficiency with Microsoft Office Suite and property management software (MRI, Yardi, RealPage, or Boston Post)
• Strong analytical skills including basic accounting and business math capabilities
• Excellent written and verbal communication skills with ability to present to diverse stakeholders
• Valid California Driver's License with reliable transportation for travel between properties
• Commitment to MidPen's mission of providing quality affordable housing and fostering diverse communities

Responsibilities

• Manage fiscal performance across property portfolio including budget development, expense approval, cash flow monitoring, and variance reporting
• Ensure strict regulatory compliance including HUD, TCAC, Fair Housing and local regulations
• Coordinate with facilities management for maintenance and capital projects
• Direct tenant management activities including retention planning and lease enforcement
• Hire, train, and coach Community Manager staff and conduct performance reviews
• Lead marketing and leasing efforts including waiting list management and unit turnover coordination
• Collaborate with Asset Management, Accounting, HR, and Facilities for operational excellence
• Conduct risk management activities including security planning and incident reporting
• Provide direction to ensure properties meet KPI goals
• Lead operational initiatives and adoption of updated protocols
• Maintain property appearance through site and safety inspections
• Perform other duties as assigned

Skills

Analytical skills

Written and verbal communication

Driver's license

Education

Bachelor's degree + 5+ years multi-family PM

Tax Credit Specialist certification

Certified Occupancy Specialist certification

Tools

Microsoft Office Suite

MRI

Yardi

RealPage

Boston Post

Job description

Regional Property Manager (Gateway Rising)

About MidPen

At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect.

We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation’s leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 142 properties is home to 22,800 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity.

Property Name:Gateway Rising

Regional Property Manager

The Property Manager is responsible for overseeing a portfolio of multi-family affordable housing properties, ensuring strong fiscal performance, regulatory compliance, and exceptional resident services. Reporting to the Associate Director of Property Management, this role serves as a strategic liaison between properties, internal teams, and external stakeholders while leading Community Managers to deliver on MidPen's mission. This is an exciting opportunity to make a direct impact on affordable housing operations during a period of significant portfolio growth and expansion across Northern California.

Responsibilities

• Manage fiscal performance across property portfolio including budget development, expense approval, cash flow monitoring, and variance reporting
• Ensure strict compliance with all regulatory requirements including HUD, TCAC, Fair Housing, and local regulations through monitoring and tracking systems
• Works with facilities management to ensure preventative maintenance, capital projects, and safety hazard mitigation is completed
• Direct tenant management activities including retention planning, complaint resolution, eviction processing, and lease enforcement
• Hire, train, and coach Community Manager staff while conducting performance reviews and supporting career development
• Lead marketing and leasing efforts including waiting list management, applicant screening, and unit turnover coordination
• Collaborate with Asset Management, Accounting, Human Resources, and Facilities teams to achieve operational excellence
• Conduct risk management activities including security planning, safety meetings, and incident reporting
• Works with team to provide direction and support to ensure properties are meeting KPI goals.
• Leads operational initiatives, driving change and ensuring consistent adoption of updated protocols across all properties.
• Maintains property appearance and standards through routine site and safety inspections, addressing concerns and capital needs to ensure proper upkeep across the portfolio.
• Perform other duties as assigned.

Qualifications

To excel in this role, you should have experience managing a portfolio of multi-family residential properties with a focus on affordable housing operations and team leadership. Specifically, you should have:

• Bachelor's degree and 5+ years of multi-family property management experience (totaling 800+ units), or Associate degree with 3+ years and additional relevant experience
• Tax Credit Specialist and Certified Occupancy Specialist certifications required; or ability to obtain within 6 months
• Minimum 4 years of multi-family property management experience (2 years in affordable housing preferred)
• At least 4 years of supervisory experience managing direct reports
• Proficiency with Microsoft Office Suite and property management software (MRI, Yardi, RealPage, or Boston Post)
• Strong analytical skills including basic accounting and business math capabilities
• Excellent written and verbal communication skills with ability to present to diverse stakeholders
• Valid California Driver's License with reliable transportation for travel between properties
• Commitment to MidPen's mission of providing quality affordable housing and fostering diverse communities

Education and Experience

• Associate degree and three years of multi-family residential management experience with a Bachelor’s degree and five or more years of relevant experience or an equivalent combination of education and experience
• Tax Credit Specialist and Certified Occupancy Specialist certification is required
• Must have four (4) or more years of multi-family property management experience and a minimum of two years of affordable housing experience
• Must have at least four years of supervisory experience

Pay Range

$91,200 - $102,600 Annual Salary - Pay based on applicable experience and qualifications

• Dental, Vision, Life & Disability Insurance
• 403(b) Retirement Investment
• Employee Education Reimbursement Program
• FSA for Childcare, Medical, and Commuter Benefits
• EAP Program
• Pet Insurance
• Paid Time Off
• Company Holidays
• Wellness Days

EQUAL OPPORTUNITY EMPLOYER

MidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We are committed to providing an inclusive and accessible hiring process. If you need a reasonable accommodation for any part of the application or interview process, please notify your recruiter. Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in MidPen Housing’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.