Community Manager (Mission Gateway)

MidPen Housing Corporation; Union City (CA); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Health Insurance

Dental, Vision, Life & Disability

403(b) Retirement

Education Reimbursement

Parental Leave

FSA for Childcare, Medical, and Commut

EAP Program

Pet Insurance

Paid Time Off

Company Holidays

Wellness Days

Job summary

MidPen Housing Corp. seeks a Community Manager for Mission Gateway in Northern California to oversee daily operations of one or more affordable housing properties, lead a small team, and ensure fiscal responsibility, regulatory compliance, and exceptional resident services.

Rooted in our ICARE values, this role offers opportunities to advance your career in affordable housing and contribute to MidPen’s mission of stable, thriving communities.

Qualifications

• Associate degree or equivalent with 3 years in multi-family residential management, including affordable housing.
• 2+ years of supervisory experience leading staff or teams.
• Tax Credit Specialist or Certified Occupancy Specialist certification, or ability to obtain within 6 months at company expense.
• Knowledge of Fair Housing laws and ability to pass FHA test within 60 days; proficiency with regulatory documents and procedures.

Responsibilities

• Supervise property staff and conduct performance reviews with coaching and development.
• Manage fiscal operations including rent collection, deposits, verifications, and delinquent accounts.
• Ensure compliance with Fair Housing, HUD, TCAC, and local regulations through accurate certifications and documentation.
• Oversee facilities management: preventative maintenance, inspections, and repairs to maintain curb appeal.
• Process applications, recertifications, and lease renewals with well-kept files and waitlists.
• Build partnerships with local groups, officials, and safety professionals to improve operations.
• Implement risk management, emergency preparedness, and incident reporting.

Skills

Supervisory experience

Strong written and verbal comms

Regulatory awareness

Education

Associate degree in property management or related field

3 years multi-family residential management experience

Tools

RealPage

Microsoft Office Suite

Job description

About MidPen

At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect.

About MidPen

At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect. We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation’s leading non‑profit developers and stewards of affordable housing. Our current portfolio of more than 142 properties is home to 22,800 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity.

Property Name: Mission Gateway

The Property Management team is responsible for operating and maintaining our beautiful communities, but beyond that, they are relationship builders and the heart and soul of MidPen. Rooted in our ICARE values (Integrity, Collaboration, Accountability, Respect, and Excellence), Property Management works closely with our residents, our community partners, and their fellow MidPenners, including close collaboration with our Resident Services team.

Community Manager

You’ll oversee the daily operations of one or more affordable housing properties while making a direct impact on residents’ lives. Reporting to the Property Manager, you’ll lead a small team and serve as the cornerstone of community operations, ensuring fiscal responsibility, regulatory compliance, and exceptional resident services. This is an exciting opportunity to advance your career in affordable housing while contributing to MidPen’s mission of creating stable, thriving communities.

Responsibilities

• Supervise property staff and conduct performance reviews while providing ongoing coaching and development
• Manage fiscal operations including rent collection, security deposits, bank deposits, resident income verification, and delinquent account management
• Ensure compliance with all regulatory requirements including Fair Housing, HUD, TCAC, and local regulations through accurate certifications and documentation
• Oversee facilities management by establishing preventative maintenance schedules, conducting daily property inspections, and coordinating repairs to maintain curb appeal
• Process resident applications, re‑certifications, and lease renewals while maintaining accurate property files and waitlists
• Build partnerships with local community groups, government officials, and safety professionals to enhance property operations
• Implement risk management protocols including emergency preparedness procedures and incident reporting
• Market available units according to approved plans and ensure unit turnovers are completed within established timeframes
• Perform other duties as assigned

Qualifications

• Associate degree with three years of multi‑family residential management experience including minimum two years in affordable housing, or equivalent combination of education and experience
• One year of supervisory experience with demonstrated ability to lead and develop staff
• Tax Credit Specialist or Certified Occupancy Specialist certification, or ability to obtain within 6 months at company expense
• Current knowledge of Fair Housing laws with ability to pass FHA test within first 60 days
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and RealPage property management software
• Strong written and verbal communication skills with ability to interpret regulatory documents and procedures
• Commitment to MidPen's mission and ICARE values (Integrity, Collaboration, Accountability, Respect, Excellence)

Pay Range

$28.46 - $32.02 Hourly – Pay based on applicable experience and qualifications

Benefits and Compensation (see here for full details)

• Health Insurance
• Dental, Vision, Life & Disability Insurance
• 403(b) Retirement Investment
• Employee Education Reimbursement Program
• Paid Parental Leave
• FSA for Childcare, Medical, and Commuter Benefits
• EAP Program
• Pet Insurance
• Paid Time Off
• Company Holidays
• Wellness Days

EQUAL OPPORTUNITY EMPLOYER

MidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We are committed to providing an inclusive and accessible hiring process. If you need a reasonable accommodation for any part of the application or interview process, please notify your recruiter.

Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.