Community Manager (Sharmon Palms Lane)

MidPen Housing Corporation; Campbell (CA); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Dental, Vision, Life & Disability

403(b) Retirement Investment

Employee Education Reimbursement

FSA for Childcare, Medical, and Commut

EAP Program

Pet Insurance

Paid Time Off

Company Holidays

Wellness Days

Job summary

MidPen Housing Corporation is seeking a dedicated Community Manager for Sharmon Palms Lane in Campbell, CA. You will oversee daily property operations, lead a small team, and ensure fiscal responsibility and exceptional resident services.

Reporting to the Property Manager, you will ensure regulatory compliance, implement preventive maintenance, and foster partnerships with local groups to enhance community operations.

Qualifications

• Associate degree with three years of multi-family residential management experience including minimum two years in affordable housing, or equivalent combination of education and experience.
• One year of supervisory experience with demonstrated ability to lead and develop staff.
• Tax Credit Specialist or Certified Occupancy Specialist certification, or ability to obtain within 6 months at company expense.
• Current knowledge of Fair Housing laws with ability to pass FHA test within first 60 days.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and RealPage property management software.
• Strong written and verbal communication skills with ability to interpret regulatory documents and procedures.
• Commitment to MidPen's mission and ICARE values (Integrity, Collaboration, Accountability, Respect, Excellence)

Responsibilities

• Supervise property staff and conduct performance reviews while providing ongoing coaching and development
• Manage fiscal operations including rent collection, security deposits, bank deposits, resident income verification, and delinquent account management
• Ensure compliance with all regulatory requirements including Fair Housing, HUD, TCAC, and local regulations through accurate certifications and documentation
• Oversee facilities management by establishing preventative maintenance schedules, conducting daily property inspections, and coordinating repairs to maintain curb appeal
• Process resident applications, re-certifications, and lease renewals while maintaining accurate property files and waitlists
• Build partnerships with local community groups, government officials, and safety professionals to enhance property operations
• Implement risk management protocols including emergency preparedness procedures and incident reporting
• Market available units according to approved plans and ensure unit turnovers are completed within established timeframes
• Perform other duties as assigned

Skills

Supervisory experience

Regulatory compliance

Communication skills

Property management knowledge

Office software

Education

Associate degree with relevant experience

Tools

RealPage

Excel

Word

Outlook

Job description

At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect.

We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation’s leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 142 properties is home to 22,800 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity.

Property Name:Sharmon Palms Lane

Community Manager

The Property Management team is responsible for operating and maintaining our beautiful communities, but beyond that, they are relationship builders and the heart and soul of MidPen. Rooted in our ICARE values (Integrity, Collaboration, Accountability, Respect, and Excellence), Property Management works closely with our residents, our community partners, and their fellow MidPenners, including close collaboration with our Resident Services team.

You’ll oversee the daily operations of one or more affordable housing properties while making a direct impact on residents’ lives. Reporting to the Property Manager, you’ll lead a small team and serve as the cornerstone of community operations, ensuring fiscal responsibility, regulatory compliance, and exceptional resident services. This is an exciting opportunity to advance your career in affordable housing while contributing to MidPen's mission of creating stable, thriving communities.

Responsibilities:

• Supervise property staff and conduct performance reviews while providing ongoing coaching and development
• Manage fiscal operations including rent collection, security deposits, bank deposits, resident income verification, and delinquent account management
• Ensure compliance with all regulatory requirements including Fair Housing, HUD, TCAC, and local regulations through accurate certifications and documentation
• Oversee facilities management by establishing preventative maintenance schedules, conducting daily property inspections, and coordinating repairs to maintain curb appeal
• Process resident applications, re-certifications, and lease renewals while maintaining accurate property files and waitlists
• Build partnerships with local community groups, government officials, and safety professionals to enhance property operations
• Implement risk management protocols including emergency preparedness procedures and incident reporting
• Market available units according to approved plans and ensure unit turnovers are completed within established timeframes
• Perform other duties as assigned

Qualifications:

• Associate degree with three years of multi-family residential management experience including minimum two years in affordable housing, or equivalent combination of education and experience
• One year of supervisory experience with demonstrated ability to lead and develop staff
• Tax Credit Specialist or Certified Occupancy Specialist certification, or ability to obtain within 6 months at company expense
• Current knowledge of Fair Housing laws with ability to pass FHA test within first 60 days
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and RealPage property management software
• Strong written and verbal communication skills with ability to interpret regulatory documents and procedures
• Commitment to MidPen's mission and ICARE values (Integrity, Collaboration, Accountability, Respect, Excellence)

Pay Range

$28.46 - $32.02 Hourly - Pay based on applicable experience and qualifications

• Dental, Vision, Life & Disability Insurance
• 403(b) Retirement Investment
• Employee Education Reimbursement Program
• FSA for Childcare, Medical, and Commuter Benefits
• EAP Program
• Pet Insurance
• Paid Time Off
• Company Holidays
• Wellness Days

EQUAL OPPORTUNITY EMPLOYER

MidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We are committed to providing an inclusive and accessible hiring process. If you need a reasonable accommodation for any part of the application or interview process, please notify your recruiter. Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in MidPen Housing’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which a Armed Forces service medal was awarded pursuant to Executive Order 12985.