Regional Property Manager

Two Plus Four Management; Village of East Syracuse (NY); On-site; USD 70,000 - 100,000; Full time

Job summary

A property management company seeks a Regional Manager to oversee multiple rental properties. The role involves supervising staff, ensuring compliance with regulations, and managing budgets and performance. Ideal candidates have a background in property management, leadership experience, and strong communication skills.

Qualifications

• 3-5 years of property management experience including Tax Credits or Subsidized Housing.
• Supervisory experience is required.
• Valid driver’s license with no major restrictions.

Responsibilities

• Supervise daily operations of property portfolio and ensure rent collection.
• Assist site staff with training and HR functions.
• Conduct inspections and audits on properties.

Skills

Customer service

Organizational skills

Communication skills

Leadership

Conflict resolution

Time management

Education

Bachelor's degree in business or real estate development

Tools

Microsoft Office

Voyager software

Job description

The Regional Manager will be responsible for supervising the daily operations of a portfolio of properties, interpreting and implementing management procedures based on the approved Management Plan for each property in accordance with Two Plus Four Management policy and relevant governmental regulations. Provides ongoing support to all site level staff in multiple rental offices in the assigned portfolio.

Essential Functions:

• Ensure rent collection at all rental offices. Review delinquency and work with staff to minimize accounts receivable.
• Responsible for preparation of annual project budgets
• Analyze monthly and quarterly performance and budget projections; compare to management plan and budget; adjust strategies accordingly.
• Provide information and collaborate with Vice President of Operations on Budgets and Capital Improvement Schedules. Ensure that capital improvements and equipment purchases are bid out and completed per schedule.
• Involvement with bidding process/contract execution/required documents from outside vendors.
• Assist site staff with obtaining and submitting information on incident/accidents and follow up with any required documentation still needed.
• Analyze and track reporting from site staff.
• Prepare and participate in unit/property inspections and State/Investor Audits/reporting.
• Assist with ongoing marketing/outreach.
• Conduct monthly audits to monitor for any issues in portfolio. Follow up on any concerns found.
• Human Resources functions: work with site staff to navigate new hire process, training of new hires and ongoing training of existing staff, staff discipline and termination, assisting staff with performance reviews.
• Perform regular physical inspections of the grounds and buildings.
• Respond to inquiries and complaints from residents and appeals that will be upheld. Attend court and /or hearings when necessary.
• Assist in all assigned rental offices when needed for regular staffing, training, etc.
• Train new hires and provide ongoing staff training as needed.
• Attend corporate meetings as pertains to position.
• Perform other duties as assigned.

Knowledge, Skills and Abilities

• Understand and conduct all business in accordance with regulations of HUD, DHCR, HFA, USDA and all other federal and state supervisory agencies, Fair Housing, Americans with Disabilities Act, OSHA, federal, state, local and all other laws pertaining to multifamily housing and employees.
• Maintain accurate waiting list (AWL) in accordance with program compliance.
• Process required correspondence to remain in compliance with the 120, 90, 60- and 30- day notices (Affordable sites).
• Schedule and perform applicant/resident interviews.
• Obtain third party verifications on income, assets and deductions (when applicable).
• Ensure accurate and timely completion of all Certifications utilizing Tenant Rental Certification System (TRACS), Management Interactive Network Connection (MINC). (Affordable sites).
• Ensure that monthly reports are submitted to DHCR, HUD, USDA or other regulatory agencies as required.
• Follow all company rules, regulations, policies, and procedures as set forth in training sessions, manuals, memos, and other means of communication.
• Desire to excel in work for the benefit of the company mission.
• Excellent verbal and written communication skills; ability to develop and maintain positive, professional, and collaborative relationships.
• Strong organizational skills
• Maintain positive work atmosphere by behaving and communicating in a manner that fosters good relations.
• Ability to have flexibility and support the team as needed.
• Excellent time management and attention to detail.
• Proficiency in Microsoft software products including Excel, Word and Outlook preferred Ability to learn new software in a timely manner.
• Experience with Voyager software preferred.

Mental and Physical Demands:

• Must have excellent interpersonal, customer service, organization, time management, conflict resolution, and verbal and written communication skills.
• Must be computer proficient in Microsoft Office and ability to navigate the Internet.
• Must be able to manage a flexible schedule including overtime.
• Must be able to walk, lift and move light loads (20 lb. max), bend, stoop, and climb stairs on a regular basis.

Core Competencies/Qualifications

• Bachelor’s degree in business, real estate development or related field preferred, or 3-5 years’ experience or a combination of education and experience.
• Must be able to provide strong leadership in property management practices and techniques.
• Supervisory experience required.
• A minimum of 3-5 years of property management experience required, including experience with Tax Credits or Subsidized Housing.
• Valid driver’s license with no major restrictions required.
• Must be able to meet the requirements of a Drug Free Workplace.

Two Plus Four Management Company Inc is an EEO employer - M/F/Vets/Disabled

Two Plus Four Property Management Co., Inc.