Regional Property Manager

Columbia City Housing Authority (SC); Columbia (SC); On-site; USD 80,000 - 112,000; Full time

Job summary

Columbia City Housing Authority (SC) seeks an experienced Senior Property Operations Manager to oversee daily operations of assigned public housing properties, ensure safety and compliance, and drive tenant relations. You will supervise property managers and staff, coordinate inspections, and manage budgets in support of HUD and PHAS/NSPIRE standards.

The role requires strong leadership, attention to regulatory detail, and the ability to optimize occupancy and property performance across a

Qualifications

• Experience supervising property managers and staff.
• Strong knowledge of HUD regulations and PHAS/NSPIRE.
• Ability to manage multiple properties and budgets.
• Excellent communication with tenants and officials.

Responsibilities

• Oversee daily operations of assigned housing properties.
• Monitor occupancy, leasing activity, and unit turnover.
• Lead audits, inspections, and compliance activities.
• Develop and manage operating budgets and expenditures.

Skills

Staff supervision

Regulatory compliance

Budget oversight

Property operations

Leadership

Job description

Hiring Range: $79,600 $111,500

The primary purpose of this position is to manage the operations of a group of assigned public housing properties to ensure decent, affordable, and fiscally sound housing. The incumbent is responsible for the financial management, physical conditions, regulatory compliance, tenant/occupancy issues, and community/tenant relations.

All activities must support Columbia Housing’s(“CH”) mission, strategic goals, and objectives.

Essential Duties and Responsibilities

The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed.

Staff Supervision & Leadership

• Supervise Property Managers, Assistant Property Managers, administrative staff, and other assigned personnel.
• Provide leadership, coaching, training, and performance management to assigned staff.
• Conduct performance evaluations and recommend disciplinary or corrective actions when necessary.
• Ensure staff compliance with agency procedures, HUD requirements, and customer service standards.
• Promote teamwork and accountability throughout assigned properties.
• Create monthly monitoring reports for distribution to the CEO/COO.
• Manages the work of staff, and provides functional supervision to staff including, but not limited to: assigning, planning, and reviewing work, evaluating work performance and completing performance evaluations, coordinating activities, maintaining standards, allocating personnel, selecting new employees, training, acting on employee problems, and recommending and implementing discipline.

Property Operations & Management

• Oversee the daily operations of assigned public housing, affordable housing, mixed-finance, RAD, tax credit, or Project-Based Voucher properties.
• Ensure properties are maintained in safe, sanitary, and habitable condition.
• Monitor occupancy levels, leasing activity, unit turnaround times, and vacancy reduction efforts.
• Conduct regular site inspections to evaluate property conditions, curb appeal, housekeeping, safety, and operational performance.
• Ensure proper enforcement of lease provisions, agency policies, and resident rules.
• Coordinate and oversee resident move-ins, transfers, and move-outs.
• Develop and implement quarterly property inspection schedules and recertification schedules to ensure timely inspections and recertification actions.
• Oversee portfolio development and portfolio redistribution as needed to ensure efficient distribution of units between property managers.
• Ensures properties meet the leasing, occupancy, and physical condition requirements of the Public Housing Assessment System (PHAS); oversees, coordinates with the Maintenance Superintendent regarding NSPIRE preparation and inspections.
• Works with tenants and housing management to meet or exceed operational goals as established by the Chief Operating Officer and CH.
• Implements the directives of the Emergency Preparedness Plan.
• Oversees security and crime prevention measures at CH properties throughout the assigned portfolio; monitors security contracts and coordinates with other available resources to address and follow up on security and crime-related issues.
• Responds to inquiries, complaints, and requests for information from tenants, public officials, and the public; acts as Hearing Officer for HCV program.
• Ensures the confidentiality and safety of tenant data, files, paperwork, and other personal information.

Compliance & Regulatory Oversight

• Ensure compliance with HUD Public Housing regulations, Project Based Voucher regulations, Fair Housing requirements, Violence Against Women Act (VAWA) requirements, NSPIRE standards, LIHTC requirements (if applicable), and agency policies.
• Monitor tenant file compliance, lease enforcement, recertifications, and occupancy requirements.
• Assist with audits, management reviews, REAC/NSPIRE inspections, HQS and other compliance-related activities.
• Ensure timely correction of deficiencies identified during inspections or audits.
• Maintain accurate records and documentation required by regulatory agencies.
• Maintains high quality standards that are reflected in HUD, investor and/or other regulatory reports.
• Ensures staff understanding of compliance with applicable federal regulations, state laws, city codes, CH policies and procedures, and HUD PIH notices; coordinates necessary staff training.
• Provides direction and guidance to the Community Managers and other staff; ensures that staff are consistently applying policies and procedures; processes timely recertifications; ensures that grievance, VAWA, Lease Terminations, and reasonable accommodations are implemented according to policy.
• Coordinates unit rental/re-rental with other departments and agencies; ensures occupancy goals are met, and establishes procedures for efficiency for the assigned properties.
• Executes directives from the CEO/COO pursuant to CH goals and objectives; assists the CEO/COO in planning, coordinating, setting goals, and assessing the work of the department.
• Ensures the consistent enforcement of CH leases and the Statement of Policies throughout the assigned portfolio, according to the Admissions and Continued Occupancy Plan.
• Develops and carries out intra-AMP goals and objectives.

Maintenance & Capital Coordination

• Coordinate closely with maintenance staff to ensure timely completion of work orders and unit turnovers.
• Monitor preventative maintenance programs and property improvement projects.
• Ensure emergency maintenance issues are addressed promptly.
• Assist with planning and oversight of modernization, rehabilitation, and capital improvement projects.
• Provides assistance in the preparation and implementation of CH goals and objectives, policies and procedures, and standards of performance applicable to assigned housing programs and subordinate personnel.

Financial Management & Budget Oversight

• Assist in development and administration of operating budgets for assigned properties.
• Monitor property expenditures, rent collections, accounts receivable, and overall financial performance.
• Approve invoices, purchase requests, and property-related expenditures within authorized limits.