Regional Project Manager

American Concrete Products; Idaho; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental & Vision after 60 Days

PTO & Sick Leave

401K with Match

Profit Sharing

Job summary

American Concrete Products, a growing precast concrete manufacturer, seeks a Regional Project Manager to execute logistics and customer service for Engineer-to-Order products. Primary objective is to coordinate logistics between plants for timely delivery across regional jobsites.

The role requires travel 60-70% to plants and jobsites, with a 4-year degree and engineering knowledge preferred. Competitive compensation, benefits after 60 days, and opportunities for advancement are offered.

Qualifications

• Bachelor's degree required; Engineering degree with P.E. a plus but not required.
• Strong project management and logistics experience.
• Proficient in MS Office and ERP systems.
• Willingness to travel 60–70% to plants and jobsites.
• Excellent communication and customer-service skills.
• Ability to coordinate across Operations, Sales and Project Managers.

Responsibilities

• Coordinate logistics between plants to ensure timely flow of products.
• Enter sales orders into ERP and generate delivery tickets and QC paperwork.
• Inspect products against release checklists and oversee load plans.
• Direct staff to ensure product readiness and on-time delivery.
• Travel to customer jobsites as needed for deliveries and inspections.
• Manage relationships with trucking brokers to maintain service and budget.
• Address quality or service gaps with staff/vendors and implement preventive procedures.
• Respond to internal and external customer inquiries promptly.

Skills

Project management

Logistics coordination

Customer service

ERP systems

MS Office

Engineering knowledge

Communication

Travel coordination

Education

Bachelor's degree

Engineering degree

P.E. credential a plus

Tools

MS Excel

SharePoint

ERP system

Job description

American Concrete Products, a growing precast concrete manufacturer is seeking a Regional Project Manager who will execute logistics and customer service function for Engineer-to-Order (ETO) products.

Primary Objective: Coordinate logistics between plants to ensure and timely flow of products to customers across multiple jobsites within a region.

Critical Job Functions:

• Establish the role of Project Lead and bridge communication between Operations Staff and Customer.

• Coordinates release work with Sales, Project Managers and Operations personnel to meet delivery schedules.

• Enter sales orders into ERP system, print and email delivery tickets, produce product labels and other yard/QC paperwork.

• Inspect product against release checklists, marshal staff and resources to ensure product readiness and on-time delivery.

• Make oneself available to be onsite at regional manufacturing facilities to oversee and direct load plans and execute schedule.

• Manage relationship with outside trucking broker(s) to maintain service quality, capacity, and freight budget.

• Address product quality or service gaps with Staff/Vendors and implement procedures to prevent future instances.

• Travels to Customer jobsites as needed for critical deliveries, inspections and provide product representation.

• Answer and return internal & external customer phone calls in a timely manner and handle issues swiftly and professionally.

• Balance relationships with Sales, Operations, and other Project Managers to achieve accountability and desired outcomes.

Attributes

• Resourceful and information seeking, does not assume information will be provided to perform critical tasks.

• Demonstrate ability to problem solve, think quickly and respond to Customers in a timely manner.

• Displays a sense of urgency and professionalism when handling difficult Customer service issues or requests.

• Ability to schedule and execute complex activities across multiple sites.

• Ability to self-manage priorities and follow up with internal and external Customers.

• Displays pride in work product and work ethic, strives to meet or exceed expectations and achieve results.

• Self-starter who is engaged and interested in actively learning about the company’s products and processes.

• Demonstrate enthusiasm and professionalism in every aspect of Customer and intercompany relations.

• Ability to interpret and present technical documentation (i.e. Construction Documents).

Performance Metrics

• Customer Service: On-time Customer service issue case completion.

• Define and track completion turn-times for critical milestones (contract execution, submittals, production scheduling, delivery).

• Customer churn and retention (i.e. How well we managed the project and our ability to get the next order?)

• Strong communication skills (verbal and written)

• Strong analytical/critical thinking skills

• Manufacturing, engineering, mechanical and/or electrical control experience a major plus.

• 4-year undergraduate degree. Engineering degree (Mechanical or Civil) with P.E. a plus, but not required.

• Strong computer experience and knowledge in MS Suite (Word, Excel, PowerPoint), Microsoft Sharepoint.

• Job requires 60% - 70% out-of-town travel to plants and jobsites in other states.

• FULLTIME YEAR-ROUND WORK

• Medical, Dental & Vision Benefits after 60 Days

• Competitive Compensation & Profit Sharing

• PTO & Sick Leave

• 401K with Match

• Internal promotional opportunities

• Company Sustainability - Since 1940

Enterprise Properties, Inc. and its subsidiaries are an equal opportunity employer that complies with EEOC rules and regulations.American Concrete Products is part of the Enterprise Properties, Inc Family Pre-Employment Drug Screen, Criminal Background check, Reference check & Employment Verification are all part of our hiring process.

#ACP2021