Regional Phlebotomy Manager

Memphis Pathology Laboratory; Knoxville (TN); On-site; USD 65,000 - 95,000; Full time

Job summary

Sonic Healthcare USA in Knoxville, TN is seeking a Laboratory Operations Supervisor to lead phlebotomy operations across multiple sites and support departmental goals. This role emphasizes team development and exceptional customer service within a patient-care focused environment.

The position requires 2+ years supervisory experience in a lab setting, plus strong communication and problem-solving skills, and the ability to work in a fast-paced environment with minimal supervision.

Qualifications

• High School Diploma or equivalent.
• 2+ years of specimen collection or processing experience.
• 2+ years of supervisory experience in a laboratory setting.
• Exceptional communication and problem-solving skills.
• Ability to work in a fast-paced environment, under time constraints, without close supervision.

Responsibilities

• Lead phlebotomy operations across multiple worksite locations within the designated region.
• Support the Operations Manager with departmental goals and objectives, including developing and inspiring your team of employees.
• Interact with a variety of clients/patients and ensure exceptional, customer-focused service.
• Manage departmental resources, optimize processes, and maximize profitability.
• Champion safety, compliance, and quality control.

Skills

Communication

Problem-solving

Education

High School Diploma or equivalent

Job description

Job Functions, Duties, Responsibilities and Position Qualifications

You are made of leadership material. You have proven people skills, a passion for patient care, and the drive to succeed. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

Join our front line of Healthcare Heroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA -- is it in yours?

This Opportunity Is

Location: Knoxville, TN

Days: Monday-Friday

Hours: Varies

Full-time: Benefit Eligible

In This Role, You Will

• Perform a vital part of the patient care process by leading phlebotomy operations across multiple worksite locations within the designated region.
• Support the Operations Manager with departmental goals and objectives, including developing and inspiring your team of employees.
• Interact with a variety of clients/patients and ensure exceptional, customer-focused service.
• Manage departmental resources, optimize processes, and maximize profitability.
• Champion safety, compliance, and quality control.

All You Need Is

• High School Diploma or equivalent
• A valid driver’s license and an excellent driving record for the past three years.
• 2+ years of specimen collection or processing experience
• 2+ years of supervisory experience in a laboratory setting
• Exceptional communication and problem-solving skills.
• Ability to work in a fast-paced environment, under time constraints, without close supervision.

Bonus Points If You’ve Got

• Certification from the American Society of Phlebotomy Technicians

We’ll Give You

• Appreciation for your work
• A feeling of satisfaction that you’ve helped people
• Opportunity to grow in your profession
• Free lab services for you and your eligible dependents
• Work-life balance, including Paid Time Off and Paid Holidays
• Competitive benefits including medical, dental, and vision insurance
• Help saving for retirement, with a 401(k) that includes a generous company match
• A sense of belonging – we are a community!

We Also Want You To Know

This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.

EEO Statement

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, promotions, transfers, discipline, terminations, wage and salary administration, training, and benefits.

Work Shift

Scheduled Weekly Hours: 40

Job Category

Laboratory Operations